36 comments found.
The theme is very slow after install. What can I do?
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/It does not work, It does not recognize my purchase code.
Update: today it worked. I posted.
Glad to hear it worked and you were able to post on our support forum. Thanks for your patience!
How can I use the home-2 version after installing the theme?
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/I Recently Purchased your theme On Second ID, i want to know about the Theme Documentation Where i Find it
Hi,
Thank you for purchasing our theme! You can find the theme documentation at the following link: https://themes.pixelwars.org/doc/archy/If you need any further assistance, feel free to reach out.
Best regards,
Pixelwars
Thanks
Hi, I just checked its been while since the last update came out, can you confirm is it working fine ? and it will work perfectly when we purchased?
Hello,
Yes, the theme is working properly. You can use it with peace of mind. If any improvements are needed, we release an update immediately.
Best regards,
Pixelwars Team
Hello, is it possible to have the archy theme in html css & javascript instead on wordpress theme?
Hi, unfortunately, it is only available as a WordPress theme.
Is it possible to have it in html format and i can pay extra or something?
unfortunately, it is not possible.
Smooth scroll is not working
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hi.
How can I translate strings in the posts, like (share, share this, you may also like or View post). I have tried using Loco Translate, but they don’t appear in the theme.
Thanks in advance for your help
Hi,
Some words are coming from the plugins. To access these words, please go to the plugins page inside Loco Translate. Select the Pixelwars Core plugin from the list and use the search feature to find the relevant words.
Best regards,
The Pixelwars Team
Hello, I want to purchase this theme, but I need to display the product features (I don’t want to sell) and show the product size, color, etc. Is it possible to include that? How can I do this? Thank you!
Hi, yes you can do that with wooCommerce plugin or you can built a custom page with product features with Elementor.
Have a nice day!
I need to Increase Small Header With due to our logo very smaller appearing in mobile and descktop both this header size when i increase logo and scroll then logo overflow from header it is looking very bad kindly tell how and where it increases header Hight NOTE: there is no any option to upload screen shot for better understanding of issue
i already send this in support, but still not reply of this issue
any video guide for archy theme available i have checked in youtube channel but there is no any video regarding archy theme
Hi, our support team had replied on your support topics.
Cheers.
is tehere theme will work with updated wordpress or not
Hi yes it is compatible with WordPress 6.6.x.
Cheers.
Hi there, I am struggling to get a video to display properly on the website home page banner/slider – https://waihekeexecuti.wpenginepowered.com/
It is not centred and displaying correctly. However, it is when I am in “edit with elementor” mode. I have tried to contact you through theme support but had no luck.
Please can you get back to me ASAP as this is holding up my delivery to my client?
Thanks, Makaila
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Many thanks!
Thank you.
I have installed the theme many time but the theme is not showing full features, so can you help me with this also i am trying to contact you at support on pixelwars but there is not option for comments
Hi, support is provided on our forums by our dedicated support staff, are you getting any error in any phase? Here are the basic instructions for creating a new topic on our forums;
1-) First create an account here if you haven’t’ created already;
http://www.pixelwars.org/wp-login.php?action=register2-) Then navigate to your theme/template forum ;
http://www.pixelwars.org/forums/3-) Scroll to the bottom of the forum page and “Enter your purchase code” then click the “Verify” button, after that, you will be able to post new topics in that forum.
Have a nice day.
Hello, Required plugin “Qi Addons for Elementor” is creating issue with layout and site is going down.
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/I have created topic there already same time after this. Still no reply since 2 days.
Hi, our response time in the forums is usually 48h (2 business days), if you have unanswered topics, we will reply soon. Thank you.
Does this theme support a dropdown menu?
Hi, yes it supports multilevel dropdown menu. Thanks
How to import demo data ? I used the automatic importer option and it installed just plugins
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/I am unable to register on your forum it says “Your IP belongs to a high spam risk network”
I have tried 3 different internet connections (2 wifi and 1 mobile data)
Hi, please try again now.
Are headers and footer variation customizable? I like this theme, but I would like to add a button in the main menu for a special category… thank you.
Hi, yes header and footer are customizable. You can add new menu items or a cta button to the header.
Cheers.
Hi, I tried to verify my purchase code on the forum and it says it’s not valid. I have sent it via the Contact Form. In the mean time, I have an issue with the Top Bar, where the dark grey top bar is displayed right at the top with the tagline (even though I deleted the tagline text in Customize, plus a Search bar. Then the logo & menu appear with white background below the dark grey top bar. So it seems like there are two tops bars – dark grey with tagline & search box, and below it, white bar with logo + menu + search icon.
Hi, we have validated your purchase code successfully, now you can post new topics in the Archy theme forum;
https://www.pixelwars.org/forums/forum/wordpress-themes/archy/Have a nice day!
I purchased this theme a few days ago, but after hosting it, I’ve been hacked by AFKTOTO and all files have been deleted. Why is this happening?
Hi, the theme is checked by Envato Review Team and no security issues found, you can consider using a security plugin such as Wordfence.
https://wordpress.org/plugins/wordfence/Have a nice day!
