27 comments found.
demo import not working
Hi there,
Thanks for contacting us.
We have replied to your email. Kindly check and let us know.
For any further queries or concerns, please feel free to contact us directly at support@wedesignthemes.com. This will help us prioritize your request and ensure a faster response.
i try to update header and footer ,but not working
Hi there,
Kindly refer to the short videos below for step-by-step instructions on how to edit the header and footer using Elementor:
Header Editing: https://youtu.be/ENDODUSTga4 Footer Editing: https://youtu.be/FG2W_25UGxQ
Before making any changes, please ensure that the Elementor editing option for the header and footer is enabled.
You can follow the screenshot below for guidance:https://prnt.sc/daI07Ixkkmdr
To learn how to change the header globally or on individual pages, refer to this video:
Global & Page-specific Header: https://youtu.be/VdWcgjvcjt4
Thank you!
i my site https://wellwaysa.com changed color from site skin but conflict colors happened button with minus colors the big mistake are we can’t control colors from elementor all colors controlled from this section site skin and i send maillot support and no any response
see conflict in this page https://wellwaysa.com/ar/tag/%d9%85%d9%82%d8%a7%d9%84%d8%a7%d8%aa-%d8%a7%d9%83%d8%a7%d8%af%d9%8a%d9%85%d9%8a%d8%a9/
Hi there,
We sincerely apologize for the inconvenience caused.
Please note that we have replied to your email — kindly check your inbox or spam/junk folder to ensure you’ve received our response.
To help us resolve this issue effectively, could you please share more details about the color conflict?
A screenshot of what you’re seeing would be very helpful.
You can also send your WordPress login credentials to support@wedesignthemes.com, and our team will promptly investigate and assist you.
Thank you for your patience and understanding.
I have a question before buying the template, in general I like it very much, but after going through the Demo page I don’t know if I can handle these things as shown in the screenshot. Please let me know where to edit these elements?
https://prnt.sc/tftYwOsu97m4 | https://prnt.sc/RAbEdrASXwjF | https://prnt.sc/23qWWaCA-7E7Hi There.,
Thank you for showing interest in our theme.
We are happy to assist you. We have video tutorials for the newsletter and side navigation popup. If you encounter any difficulties, we will be glad to help. Kindly let us know once you have completed the purchase.
Thank you!
Hello I have a question, how to set that after entering the address the home page opens like in the demo template “Home Horizontal Scroll” ? Because now after opening the home page it shows the last page from Contact.
Hi There.,
To set the home page:
Navigate to the dashboard > Settings > Readings > Your homepage displays > Set the home page as per your requirement
Please refer: https://prnt.sc/F-G2eXrSM01U
Thank you!
When I give Home 3, it pops up a completely different demo template and what I mean is that on the Home-Horizontal-Wall template, it pops up this slider what is on the screen shot, because now when I enter the page, it pops up a slider with the contact page. Completely the opposite of your demo.
https://prnt.sc/5_ekZMsYm7-EHi There.,
If you want to set Home-3 as your homepage, kindly navigate to Dashboard > Settings > Reading > Your homepage displays, and set the homepage to “Home Startup Agency”, as this is the title of Home Page 3. You can select that page accordingly.
Refer : https://prnt.sc/R7o-52TaE0yD
If you are still facing any issues, please send us your site credentials (WP & FTP access logins) to support@wedesignthemes.com, so we can check and let you know.
We cannot verify your purchase code as you do not have a buyer badge for your comment. Kindly confirm the purchase code to proceed with resolving the issue you are facing.
Please Refer: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Thank you!
I sent an email to support
Hi.,
We have reviewed your queries and responded to them on the forum. Kindly check and let us know if you have any further questions or need any assistance.
Thank you!
Hello.. I am facing difficulty in translating the header and footer on my site.. as the theme does not accept only one header and footer in both languages.. please help and clarify.. knowing that I am using the polylang plugin
Hi.,
Thank you for contacting us.
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ BuddhaThemes Support So that, we can check and have a clear look form our end.
Please send your request to us directly at this email support@wedesignthemes.com
How to disable Popup/Model Newsletter from Home page.?
Hi Cyber28.,
Kindly refer to the short video for instructions on how to disable the newsletter popup.
Refer: https://youtu.be/efdmb6wgrBU
Thank you!
Your documentation doesn’t give guidelines related to the theme. It is to general and not enough specific… Il have to search a lot of settings. For instance, I can’t find how to modify Image box > Template > Custom template
Hi.,
Could you please provide more details about your query? Sharing any screenshots or video references with our support team would help us understand the issue better and allow us to offer step-by-step guidance.
Thank you!
Hi There.,
Kindly refer to the short video for instructions on how to edit the template.
Refer: https://screenrec.com/share/gp3rqdWxND
Thank you!
Hi There.,
Kindly refer to the short video for instructions on how to edit the template.
Refer : https://screenrec.com/share/gp3rqdWxND
Thank you!
Hi, how to remove effect on the menu ? cheers tonino
Hi.,
Copy the below code and navigate Appearance => Customize => Additional CSS paste the below code into the text area and check the menu.
// menu hover effect.wdt-header-menu ul.wdt-primary-nav > li:hover > a > span:before{
opacity: 0 !important;}
Thank you!
it doesn’t work..
Hi.,
Kindly send us your site’s Wordpress and FTP login details directly at support@wedesignthemes.com so we can check the issue and assist you further.
Thank you!
Hi, how to remove dark/light option in the hero section ? cheers tonino
Hi There .,
kindly navigate to the dashboard > Appearance > customize > Site General > Cursor & dark mode > There you may see the option to disable it.
Please refer: https://prnt.sc/aVIbAmJBQYah
Thank you!
how do we update preloader?
Hi There,
Kindly navigate to the Dashboard > Appearance > Customize > Site General > Loader
Please refer: https://prnt.sc/DWvEDZGfBGkB
Thank you!
Hi Abunowmankalim53,
Kindly refer to the short video for instructions on updating the video link.
Refer: https://youtu.be/SbryWCazbGQ?feature=shared
Thank you!
ok done
Hi There.,
Kindly refer to the attached image to edit the content.
Refer: https://prnt.sc/8Ht3vbA50Peu
Thank you!
why all of a sudden photo is getting blue when edit with elementor
Hi There.,
Please mail us your site (WP & FTP ) login credentials via the right-bottom form located @ https://themeforest.net/user/buddhathemes#contact So that, we can check the issue and let you know.
You can send your request directly to us via email at support@wedesignthemes.com.
Thank you!
Ok
Please I hope I can change theme colours?
Hi.,
Yes its possible : https://docs.wedesignthemes.com/dt_articles/site-skins/
I appreciate the overall design and aesthetics, I have encountered a few limitations and would like to request some essential features and improvements in the next version:
1. Shop page, product page etc are missing in this theme.
2. The theme is not built with woocommerce.
3. The design of your theme is good but customization is limited.
4. The icons etc of the theme do not change.
5. Your team has sent coding tutorials on email which a common man cannot understand.
6. Theme loading speed is slow and there are some bugs.
7. Please update the new version of the theme now so that users can update the theme.
Otherwise I would have to give the theme a 1 star rating & review , which is probably not what you want.
Hi!., Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/BuddhaThemes So that, we can check and have a clear look form our end.
Mail sent
how edit the footer? https://prnt.sc/jVJeHlXpaA6Q
Hi.,
Please navigate to WordPress Dashboard -> Elementor -> Settings -> General -> Post Types -> Select all post types and click Save Changes.
To customize the header, go to Header -> Edit with Elementor -> Click on the section or widget you want to edit
Kindly refer the attached video to edit the header : https://youtu.be/5ELPhSPFW_g?si=O3WUoaXKhHZKZGooEdit the Footer : https://youtu.be/s1fE0Fv_EDY?si=_j2lL6btBwZR_13r
done
Hi.,
Please navigate to WordPress Dashboard -> Elementor -> Settings -> General -> Post Types -> Select all post types and click Save Changes.
Hope your issues are solved. If you are happy with our theme, kindly rate us. Have a look at the video for the rating process. https://youtu.be/bMTw_RFbk-A Hoping for a 5 star rating from your end 
Hello, My website is not working with this theme I message to support but no response, Elementor not working, and many more issues here
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) via Support ., So that, we can check and have a clear look form our end.
We would be happy to help out here support@wedesignthemes.com.
I am not able to change the section in homepage 3 (The reasonwe are different in business Trust, Diligence, Succeed! Vel sapien orci mattis dapibus, aptent justo convallis nec. Pulvinar bibendum aliquam; interdum erat eget nisi facilisi lectus. At taciti vitae lobortis aliquam curae mauris. Finibus pulvinar leo vivamus nascetur donec aptent tincidunt.). There is no option to change headline and sub headline
Hi.. Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/buddhathemes . We will have a look at your issue and fix it ASAP!
very bad quality content imported https://prnt.sc/4VHxtgz9S0S3 not same as demo why?
this is my site https://cognitexdigital.com/
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
https://docs.wedesignthemes.com/image-link/concho-wp.txtOpen Source Images :
https://unsplash.com/s/photos/business https://unsplash.com/s/photos/workspace https://unsplash.com/s/photos/Business-Agency https://unsplash.com/s/photos/agency https://unsplash.com/s/photos/discussion https://unsplash.com/s/photos/marketing https://unsplash.com/s/photos/digital-marketingIf still facing difficulties please email us your WordPress and FTP login credentials via support@wedesignthemes.com with us so we can check and let you know the solution.
Thanks!
can i use this theme on multiple domain?
Hi.,
A single license is only valid for a single domain, however in terms of sub-domains this will depend on how the sub-domain and domains are setup,
https://themeforest.net/licenses/standard?license=regularRegarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
https://themeforest.net/licenses/standard?license=regularIf you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here → http://themeforest.net/licenses/terms/regular
Hi.,
A single license is only valid for a single domain, however in terms of sub-domains this will depend on how the sub-domain and domains are setup,
https://themeforest.net/licenses/standard?license=regulari have purchased but cant install on hpanel please give docs for hpanel
plugins not uploading showing failed. https://prnt.sc/91FHCQJWHDNZ
Hi.,
When installing plugins from the extracted folder of the bundle-plugins.zip, start by installing the “Concho Plus” plugin after that, install the “Concho Pro” plugin to make the theme options work correctly.
If still facing difficulties please email us your WordPress and FTP login credentials via support@wedesignthemes.com with us so we can check and let you know the solution.
Thanks!
