34 comments found.
Hello! I purchased this theme today, and the experience has been extremely poor. Currently, after installation, the homepage displays a 404 error, and the website looks terrible, a far cry from the demo shown.
Hi robinleemiracle,
Sorry for the inconvenience. Kindly contact us via email ( support@wedesignthemes.com ) so that we can respond to you more promptly.
Kindly provide the login credentials so that we can check and let you know regarding the query.
Kindly create a staff account using the email ID support@buddhathemes.com. If creating a staff account is not feasible, you can send us the site URL and collaboration code (if applicable) so we can send you a collaboration request. Refer to this video for guidance: https://youtu.be/qnJeTvYvwZM
Note: If you are creating a staff account for us, kindly ensure that the “Finance” permission is unchecked. This will prevent sharing access to your invoice and billing details. (Refer: https://prnt.sc/jD4aEpZNoo4q )
Looking forward to your response.
Would you please tell me why the announcement bar can’t be repleased?
Hi robinleemiracle,
We’ve also received your query via email and have responded there. Please check your inbox.
Thank you!
Hi mechsolutions,
Sorry for the inconvenience. We have attached the recently updated file via WeTransfer link. https://we.tl/t-fnn96qU6mr
Kindly contact us via email at support@wedesignthemes.com so we can promptly reply to your queries.
Thank you!
The home page is there, but contact us, blog, faq are not
Hi mechsolutions,
Kindly view the attached video link for your reference to achieve the page to the particular template. https://youtu.be/EJcMEYy-2aI
Note: The Theme should be published, then only you can view the template used in the demo will be listed out in your store templates.
my header logo isnt centralised on mobile version, its more towards the top of the screen, please can you help me centralise it please ?
Hi billy_houston.,
We have made the changes in the header on the mobile screen. Kindly view the changes we made.
(Refer: https://prnt.sc/nTWCPNtKPS0K )
Thank you!
I have removed the mobile menu from the bottom of the mobile screen but have been left with writing in the footer of my theme, can you remove please ?
https://prnt.sc/GzsyeGH6q_xDHi billy_houston.,
We have made the changes as per your requirements. Kindly view the changes we made.
(Refer: https://prnt.sc/phI_oGLL58z_ )
Thank you!
Subject: Support Needed – Product Description Container for Vitals Tabs App Compatibility
Hi Team,
I hope you’re doing well.
I’m currently using your theme for my Shopify store and I’m trying to integrate the Vitals “Product Description Tabs” app instead of the theme’s built-in description tabs. This app automatically creates tabs based on the headings used within the product description.
Vitals support has confirmed that for the app to function correctly, the entire product description must be rendered within a single HTML container — just like it’s done in Shopify’s free themes.
Unfortunately, this doesn’t seem to be happening with your theme, likely due to how the description is being structured or split. Because of this, the app isn’t detecting the content properly and the tabs don’t appear.
I’ve reached out a few times already, and I’d really appreciate your help in resolving this so the app can work correctly.
To help illustrate exactly what’s needed, here are 3 screenshots:
This is how you tried to fix it, but the app still doesn’t recognise the description: https://prnt.sc/u8aGnSIrlQlP This is how it should look when working properly with the Vitals tabs: https://prnt.sc/WP0nSrKXRBpZ This is the structure I need — the entire description inside a single container, so the app detects it: https://prnt.sc/f1gxP36M6n7cCould you please help make this adjustment so my product descriptions are structured like the last example?
Thanks so much for your support — I’d love to continue using your theme with the Vitals app fully integrated.
Best regards,
Please support as you have totally messed up my product page
Hi there,
We have reviewed your product page and the add to cart button color has been already changed to black background and white text please check again and let us know.
Refer: https://prnt.sc/OFEJxebyPOc8
Also, we have resolved the product description as per your requirement Kindly check and let us know.
Refer: https://prnt.sc/-c624yL7J74H
If you have any further queries, please feel free to reach us.
Thank you.
Hi, thanks for changing the product description, all working fine!
However, I want my add to cart buttons to be black with white writing and no hover function, I cannot seem to change it as the theme changes the whole theme colour plus the add to cart pop up at the bottom of the screen
Hi billy_houston .,
We have made the changes as per your requirements. Kindly view the changes we made.
(Refer: https://prnt.sc/haOxvBWQkpju , https://screenrec.com/share/KUV9ydvqui )
Thank you!
Im having issues trying to change my add to cart colour, I want it black with white text but when i change it my whole theme changes including the add to cart pop up at the bottom of the screen and the top bar
https://prnt.sc/ehl3-ZyTjkw2 https://prnt.sc/vrRkwJ2bI66ePlease resolve this issue, you have sent me a video of someone changing coding, I havent a clue about coding, please support
Hi there,
We have reviewed your product page and the add to cart button color has been already changed to black background and white text please check again and let us know.
Refer: https://prnt.sc/OFEJxebyPOc8
Also, we have resolved the product description as per your requirement Kindly check and let us know.
Refer: https://prnt.sc/-c624yL7J74H
If you have any further queries, please feel free to reach us.
Thank you.
Thats because you are hovering i dont want hover feature I just want it standard black background with white text plz for all buttons, but plz show me how it is done plz. Thanks
My social media icons dont change colour when I am editing them, also the icons are shown as writing, I need them to be the icons that show and also change colour to the same colour I am changing them to. They stay white on a white background, i cannot change them
Also my icons dont show on my header too, please support
Hi billy_houston.,
We have made changes to the social icon color in the footer. (Refer: https://prnt.sc/gH5qDevQ-ZAh )
We don’t have a design for the social icon in the header instead we have the social icon on the top bar. (Refer: https://prnt.sc/XKpRqF3DvttB )
Thank you!
Hi thanks, I’m currently using your theme for my Shopify store and I’m trying to integrate the Vitals “Product Description Tabs” app, which automatically creates tabs based on
tags in the product description.
Vitals support has confirmed that the app requires the entire product description to be rendered within a single HTML container for all my products.
Similar to free themes that automatically do it, please support, I have sent several emailsHi billy_houston.,
We have disabled the product accordion on the product detail page as per your previously mentioned query. (Refer: https://prnt.sc/EguaFgGmzPXg )
Thank you!
How can i make my product variant pills image larger please
Hi billy_houston.,
We have made changes to the variant pills as per your requirements.
(Refer: https://prnt.sc/Dfb8Ayp3XkBl , https://prnt.sc/CohAeOCu0nr5 , https://prnt.sc/7_FzaBhm98K3 )
Thank you!
My collection lists on my home page, the pictures are not clickable and you have to double click the wording to get to the collection, I need the pictures clickable please. please support
https://prnt.sc/G9Brwu2hbu08Hi billy_houston.,
Thanks for contacting us! Kindly create a staff account using the email ID support@buddhathemes.com. If creating a staff account is not feasible, you can send us the site URL and collaboration code (if applicable) so we can send you a collaboration request. Refer to this video for guidance: How to Share a Collaboration Code.
If you are unwilling to provide the access, at least share the site URL and password ( if applicable ) so that it will be easy to check your site and resolve the query as soon as possible.
Looking forward to your response.
Hi,
I am having a problem with my add to cart, when someone adds to cart a pop up comes up and adds a further product to the cart, I would like the pop up totally removed and just use a simple checkout phase, i.e when a customer adds to cart it adds to the cart icon on the header and they can access the product through there. See attached pop up i need to remove
https://prnt.sc/A1MygPv9qtrqAlso, the site is very slow since I bought it from the start, I would like you to fix this issue as my conversion rate has been massively affected by the site speed. My images are all optimized and I cannot see an improvement
Regards
I also want the attached pop up removing on mobile version please-
https://prnt.sc/a6xlLCTdxwlcHi billy_houston.,
Kindly view the attached screenshot to change the type of the cart. (Refer: https://prnt.sc/NzUVnDYvIOBh )
Thank you! We value your feedback! Please take a moment to rate your experience with us—it helps us improve and serve you better. Here’s a quick video guide to make it easy: https://youtu.be/bMTw_RFbk-A
We look forward to your 5-star rating!
No response as to why the site is slow, please advise ?
Hi billy_houston.,
Website speed can be influenced by several factors, such as image sizes, the number of installed apps, theme features, and customizations.
For better performance, we kindly recommend optimizing images, removing unnecessary apps, and enabling lazy loading. Additionally, you might find the following Shopify apps helpful in improving speed:
https://apps.shopify.com/page-speed-optimizer https://apps.shopify.com/smart-image-optimizer https://apps.shopify.com/hyperspeedIf you require more advanced optimization, we would also suggest considering the assistance of a developer for further speed improvements.
Please feel free to reach out if you have any questions or need additional assistance!
Thank you.
Hello! Could you help with the questions please?
PDF with images https://drive.google.com/file/d/1Q9DcOpqqN25C2T9V3JR-7ebswotd-uPJ/view?usp=sharing
Hi denissd2.,
Thanks for contacting us! Kindly share the login credentials with us so that we can able to login to your site and resolve all your queries.
Kindly create a staff account using the email ID support@buddhathemes.com.
If creating a staff account is not feasible, you can send us the collaboration code (if applicable) so we can send you a collaboration request. Refer to this video for guidance: How to Share a Collaboration Code.
Looking forward to your response.
Sent a request for staff account
Hi denissd2.,
1) We have made the changes in the contact form as per your requirements.
(Refer: https://prnt.sc/HtJUGgavjmYs )
2) We have made the changes in the collection card per your requirements.
(Refer: https://prnt.sc/CXUGj-KX-rz9 )
3) We have checked with your site everything is fine. There is no blurry effect in the slideshow section.
(Refer: https://prnt.sc/pCSMtdF79YTs )
4) We have made changes in the multi-column per your requirements.
(Refer: https://prnt.sc/ZFFfDm0snhH3 )
5) Kindly view the attached screenshot to change the footer icon.
(Refer: https://prnt.sc/2h_EDJMhe-El )
6) Kindly view the attached screenshot to make changes to the slideshow content.
(Refer: https://prnt.sc/0Cb1JMkLrB6j )
Thank you!
Thank you very much for the edits, but I have some difficulties again, I will be grateful if you help
PDF with questions – https://drive.google.com/file/d/1yqBLcKyvp5gG79QufzQSouTdNhJj6HG9/view?usp=sharing
Hi denissd2.,
We have replied to all your queries and shared the Word document through the wetransfer link.
(Refer: https://we.tl/t-wEDJIynPrN )
Thank you!
Many thanks for the previous edits. In the pdf file with the requested gradient and the global new question. https://drive.google.com/file/d/1QkA65H6P9Bq98jshWemfEHlia6GwQ5vl/view?usp=sharing
Hi denissd2.,
We have made the change as per your requirements. If you need to change the size of the heading kindly view the screenshot and view the changes on the site we have also attached the recording clip of the changes. (Refer: https://prnt.sc/a_dWlBiRbGSH , https://screenrec.com/share/DjQAmlcGat )
Thank you!
Hello, help please with minor edits
https://drive.google.com/file/d/14chw99LBV1F2S6d6SI789DWweRMQBw7U/view?usp=sharingHi denissd2.,
1) Slideshow section customization: https://prnt.sc/YZbgKu-W55R_
2) Could you kindly explain in more detail regarding this query?
3) Grid banner section customization: https://prnt.sc/Oq1iTHlmKOUr
4) Form Image: https://prnt.sc/hMFRB9PbICxo
5) Collapsible content: https://prnt.sc/v4Qz-F67MHGk
Kindly view the attached screenshot to make changes as per your requirements.
Please do not undo my changes to the code unless it is necessary to make new specific edits. The layout should not change after edits elsewhere.
Hi denissd2.,
1) Form Image customization as per your needs. (Refer: https://prnt.sc/czsYXKyLIYcf )
2) Collapsible content customization as per your needs. (Refer: https://prnt.sc/QVCqPCA5PmxC )
The customization you’re requesting is a time-consuming process and will take approximately more than an hour. This falls under our custom work category, and we charge $30 per hour. We kindly request a payment of $30 USD for the additional customization as per your previous query.
Please make a payment of $30 USD to PayPal account ID admin@wedesigntech.com and let us know so that we can proceed with the changes as per your requirement
Let us know your interest!
Hello, please, only fulfill the requests that were in the Timevo Example, which I looked at before buying.
Collapsible content: https://timevo-theme.myshopify.com/products/analog-wrist-watch 1. Animate the arrow, please, instead of using 2 static variants. I think they should be similar because they represent similar content. Default product template: https://imgur.com/a/R4Kn7OY 1. Add a “BUY IT NOW” button that redirects to the order page, as in the Timevo example. 2. Please restore the icon as in the Timevo example for screens with a maximum width of 749px.Collapsible content on Home Page
Hi denissd2.,
1) As mentioned in the previous query, we have already made changes to the SVG icon in the collapsible content section. (Refer: https://prnt.sc/E1_1JWMeFx7I )
2) We have made the changes as per your requirements mentioned in the previous query.
(Refer: https://prnt.sc/dRsa5qETVXyj , https://prnt.sc/inPhqRoH9_AS )
Thank you!
2) In the Timevo example there was a black button “Buy it now” instead of “Pay with PayPal”. Now on the site with 0 cookies the corrected black button is displayed, however after reloading the page the button “Pay with PayPal” returns. Please fix this
Hi denissd2.,
Thank you for getting in touch! If you do not integrate a payment method, you will get the ‘Buy It Now’ option; otherwise, the button will change to reflect the payment gateway.
Hi! Can you tell me why the image in the slideshow section is blurry? I tried compressing it, but it doesn’t help. The quality of the original image is clear. Thank you
Also, can you tell me why there is no button to add an icon in the multicolumn section. Is this done somewhere else?
Hi daze2rage.,
Kindly view the attached screenshot to achieve your requirements. (Refer: https://prnt.sc/WQ8dRk3_Nld- ) In case of any difficulty, kindly confirm the purchase code and then share the login credentials. (Refer: https://youtu.be/qnJeTvYvwZM )
Note: We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @http://themeforest.net/user/venusweb So that, we can move forward.
Thank you!
Hello again, sent you the information via the form
Hi daze2rage.,
We have received the purchase details. We regret to inform you that we are unable to provide support for Envato subscribers. To receive assistance, we kindly ask that you purchase the theme directly from ThemeForest.
Thank you!
Hello! Love this theme, really great work. Bravo. Question: Will it play well with RTL? (Hebrew)
Hi menyspeyer.,
Currently, our theme does not support RTL. However, we plan to include this feature in a future update and will notify you once it’s available. Let us know if you need any other assistance!
Thank you!
I see, is this something a Shopify Developer could deal with? or must I wait for the update?
Yes Shopify developer can deal with it!
On featured collections I would like no hover feature, just for a product image to be clickable to the product page
Hi billy_houston.,
Kindly view the attached screenshot to hide the secondary hover image option.
(Refer: https://prnt.sc/_XSx0CNAlY1j )
Thank you!
My variant pills don’t show the image swatch it stays on the variant writing. I have changed the options to variant image and does not work, please advise
This is on my default product page I am having the issue on, featured collections are fine ?
Hi billy_houston.,
Thanks for contacting us! Kindly share your store login details so that we can login & review your query. Before providing access to your store, kindly check the attached screenshot as you have added a variant image to the product. (Refer: https://prnt.sc/29qj90NKIWzs )
Kindly create a staff account using the email ID support@buddhathemes.com.
If creating a staff account is not feasible, you can send us the collaboration code (if applicable) so we can send you a collaboration request. Refer to this video for guidance: How to Share a Collaboration Code.
Looking forward to your response.
It was my default product page I am having the issues with. So, I found that my variants were down as Colour instead of Color. Once I chaged the wording to “color” the swatches appeared, however some of the products show one image for all variant swatches. I cannot give you access through staff account but I have sent you a request to collaborate with a code to support@buddhathemes.com if that is correct please check your emails for the colaborator code
Hi billy_houston.,
We have received your collaboration code, but you missed sending us the site URL so that we could create collaborative access.
Looking forward to your reply.
When I hover over a product the sizing of the product comes up in little squares, how do i take this off the them please ?
Hi billy_houston.,
Kindly view the attached screenshot to make changes in the zoom type on the product detail page.
(Refer: https://prnt.sc/w_JjrDAG6ZAg )
Thank you!
The Image overlay opacity slider does nothing for images, please advise as to how to darken images
Hi billy_houston.,
Kindly follow the below instructions to achieve your requirements as mentioned in the previous query.
Open edit code > .component-slideshow.css file > Search .slideshow__media:after > Change the opacity as per your requirements.
@media screen and (max-width: 750px) { .slideshow__media:after { opacity: 0.3; } }
Thank you!
Can you show me how it looks within the coding please ?
Is there any further help with this issue plz, i am not comfortable adding this code and dont want to mess up my theme ?. Happy to give access to the support team over a zoom call if possible?
Hi billy_houston.,
Kindly create a staff account using the email ID support@buddhathemes.com. If creating a staff account is not feasible, you can send us the collaboration code (if applicable) so we can send you a collaboration request. Refer to this video for guidance: How to Share a Collaboration Code.
Looking forward to your response.
How do i remove the menu at the bottom of screen on both mobile and pc version please ?
Hi billy_houston.,
Could you kindly share the query as a screenshot so it would be better to guide you to achieve your requirements?
Looking forward to your reply.
I would like to know how to remove the buttons on the bottom of the screen for mobile (Home, shop, favorites, sign up)
Hi freshnose100.,
Thanks for contacting us. Kindly add the below code to the mobile-tool-bar.liquid file to achieve your requirements as mentioned previously.
.mobile-toolbar__icons{display:none;}
We want to delet Step into style from Header section .It Show us In H1Tag . Can please tell me From Where we have to change this Code .
Class: detail_model
Hi NonyArora.,
Thanks for contacting us. Kindly share the the query as a screenshot, so it will be easy for us to help you out.
Note: While we were happy to guide you on your initial query, we must inform you that ongoing support is only available to clients who have purchased the theme directly from Themeforest.
If you require further assistance, we kindly encourage you to purchase the theme directly from Themeforest to access our dedicated support services.
