301 comments found.
hello,
is there a way to see a preview of the 1500 template blocks / sections before purchasing?
thanks for a quick response
best regards mike
Hi,
Thank you for your interest! Unfortunately, there isn’t a way to preview all 1,500 template blocks and sections before purchasing the theme. However, you can explore our demo pages to get an idea of the design and features included.
Let me know if you have any other questions!
Best regards,
I recently purchased your theme from Themeforest and attempted to install it on my website. However, I encountered an issue where my license key is not being accepted, as shown in the attached screenshot.
I have double-checked the key and ensured that I copied it correctly, but the problem persists. Could you please help me resolve this issue? If you need any additional information from my side, I’d be happy to provide it.
Looking forward to your prompt response.
Hello,
Apologies for the inconvenience. The issue was on our server, and we have already fixed it. Could you please try activating the license again?
If you still face any issues, let me know, and I’ll be happy to assist you.
Thank you for your patience!
Hello, I am trying to sign up on the support site, but I am facing an issue: ‘Email address does not match the license email. The license email should be like’ However, I am entering the correct information. For better understanding, here is the image: https://i.ibb.co/Y4GRG5LC/Screenshot-2025-02-07-at-2-20-58-AM.png
my email id is creator.hindistack@gmail.com
I am also facing an issue with animation addon plugin – https://drive.google.com/file/d/1Hqlr67eK5FmJ74Jg5mNFVyu5SMihU_Mi/view?usp=sharing
ticket id : #3816000
Hi There,
I’ve seen your message on the support ticket. No worries—we’ll look into this and get it resolved for you. Sit tight, and we’ll update you shortly!
Best,
Hi, you have a great theme but is there a major default with mobile view, when you scroll to the left it make this https://ibb.co/1fWnkXv7 , with all theme, can you fix that
Hello,
Thank you for reaching out and for your kind words about our theme! We truly appreciate your feedback. However, I’m unable to view the screenshot you provided. Could you please check and send it again? I’d be happy to assist you in resolving the issue.
Best regards,
Hi, congrats for what appears as a great theme. If your feedback is any indicator you’re prompt with support to boot. Onya
A quick Q re Elementor. I haven’t implimented for a while… is it possible to use multiple ‘demo themes’ within the one WP install, so to create sections for differing areas within the demo content install? Sorry if this is a dump Q, alas I need to confirm as the client wants to seperate out different ‘sections’ with their site using differing stylings within the theme’s overall implimentation.
Best with your works
Hello Onya,
Yes, you can import multiple demos or sections into a single WordPress installation. You can import any demo and seamlessly add other sections or pages as needed.
Thanks
Thank you kindly for your reply.
I’ll take a deeper dive in 
GLWS
You’re very welcome! I appreciate your interest and support. Feel free to reach out if you need any further assistance.
Hello Team! The Demo-import: Digital-Agency-Two,Creative-Agency-Three,Design-Studio-Two,.. still missing. When can you make the demo import available? cheers.
Sorry! available after refresh. All Good! Great theme. Thanks you!
Glad it’s resolved! Let us know if you need any further assistance. Thanks for choosing our theme!
Dear Team, Awesome work towards making this theme. There is one query – the latest 2 demos in the preview i.e. “Creative-Branding-Agency” and “Startup-Agency-Two” are not available under import. Am I missing something?
Hello Cimns,
These two demos are available and not missing. Please refer to the provided screenshot for guidance on locating them.
See the attachment: https://prnt.sc/NrB7u9Whz8az
Let us know if you need further assistance.
Thank you!
Hi Team, It is not available for me infact lot of block templates are also missing. Refer: https://ibb.co/qYyXmxXt Refer full screenshot of demos available: https://ibb.co/Q3jQ0Zmv
I use custom path for theme & plugins folder its ”/public_html/themes” and “public_html/plugins” and its set through config.php constants. Initially demo was not loading at all, but then made a copy of theme in original location it started showing.
Hi, We sincerely apologize for the inconvenience. Our latest demos are displaying correctly for other clients’ websites. However, to resolve your issue, please create a support ticket, and our support team will assist you further.
Support URL: https://crowdyflow.ticksy.com/
Thank you for using the Arolax theme!
Hello Team, Opened Ticket #3812712
Hello, I am experiencing an issue accessing the Live Preview of the Arolax theme; the preview link is not working. Please check the link and provide assistance to resolve this issue. Thank you.
Thank you for bringing this to our attention. The preview link is now working correctly. Please check it again, and let us know if you encounter any further issues.
Thank you for being with CrowdyTheme!
Warm Regards!
@crowdyTeam. I would like to purchase one of the theme between Arolax, Axtra and Helo. What is the difference between them as per features, smooth animations. Could you please suggest me a good theme from these as per features, animations and speed to choose. We would like to install in one of the AI growing company.
Hi, All our themes have excellent animations and page speed. However, the difference lies in their designs, as each theme has a unique design approach.
The Helo theme is a multi-purpose Elementor WordPress theme. You can choose the theme whose design is most suitable for your business. For AI agencies, the Arolax theme includes a specific demo that you can check out if you’re interested.
Thank you for being with CrowdyTheme!
Do we have any video how the elements and animations settings work?
Hello,
We provide support for all issues, and if needed, we can share a guidance video on how the elements and animation settings work.
Best regards,
Please share the guidance video.
Hello,
For specific support regarding elements and animation settings, we can provide a guidance video solution. However, we do not have a video covering all elements and animation settings. If you are familiar with the features and how to edit or change them, you can refer to our documentation for detailed instructions.
Best regards,
Orelese, can you schedule a meet for demo. i would like to add our manager into the call?
I hope Helo and Arolax have the same options apart from desings. Right?
I have a strict deadline, and unfortunately, the issue has not been fixed since I purchased the theme, even though I’ve been working on a fresh site. Despite receiving support, the responsiveness issue persists. I kindly request a full refund, as this is preventing me from meeting my project requirements. I would appreciate any suggestions or solutions you may offer. Thank you for your understanding.
Hello,
We have resolved the issues you previously mentioned. However, we understand that your strict project deadline has made it difficult for you to continue using our theme.
We respect your situation and agree to provide a full refund as requested.
Thank you for your understanding, and we wish you the best with your project.
Kind regards,
Thank you for your understanding. I have submitted a refund request ticket and appreciate your assistance.
Okay, Thanks
Everythink looks good but why your dropdown submenu in mobile is so ugly. specialy in seo agency. have any solution to make it more locretive like your theme landing page.
Hello Farabi,
Thank you for your feedback! The current dropdown submenu is one of the styles in our mobile design. We’ll improving it in future updates.
Thank you for being with Crowdytheme!
Best regards,
hi, it seems like most text elements are hard-coded so when i change global fonts, there’s no effect. I must go one-by-one to each and every text element to remove the hard coding in order that it can derive global css.. is this really the case?
Hello There,
Thank you for bringing this to our attention. We’re currently working on improving the global font settings, and we expect to have this resolved within the next two weeks.
In the meantime, you can manually update the text elements as needed. We apologize for the inconvenience and appreciate your patience while we work on this update.
Best regards,
How can I change the menu on the page? I have two versions. how do I select the another?
Hey, please create a support ticket here https://crowdyflow.ticksy.com/ We will solve the issues asap. Thank you
Please look into my case Private Ticket #3804312 its been over 24 hours it was extremely urgent
I’ve already solved within 4 hours. Please check your support ticket. Thanks
Horizontal scrolling and scroll trigger gsap available?
Also can I get each template as json file?
Thanks alot buy more soon
I found in documentation thanks
Thank you so much!
Thank you for updating to version 2.0. However, the system did not receive a message about the release of the new version. Had to install it manually.
Hey We are just relesed last week, Taking feedback and will fix if there is any issues then notify our existing customers . Hope you understand.
Hi, there is a problem with WCF Header widget -offcanvas . it does not work. there is an error in js script. it was there in 1.9.2 ver, and now with new update.
Uncaught TypeError: Cannot read properties of null (reading ‘contains’) at HTMLDocument.<anonymous> (script.min.js?ver=2:1:600) (anonymous) @ script.min.js?ver=2:1
please fix it
Hey, please create a support ticket here https://crowdyflow.ticksy.com/ We will solve the issues,
ok. thank you i created a ticket #3805772
I’ve already replied your support ticket. Thank you
Dear Support Team,
I am facing issue with editing the theme pages using Elementor all the pages not loading at all i have shared the the details with your team and raised a ticket NO. #3801650 as well. Can you please help me? it’s urgent
Hi, We are checking on it, we Will solve your issues on Sunday, please allow us this time as Saturday is our weekend, thanks
Hello, WCF Advance Portfolio (mode Four) don’t works. I tried to load it on this temporary domain: https://enricod45.sg-host.com.
Hi, We are checking on it, we Will solve your issues on Sunday, please allow us this time as Saturday is our weekend, thanks
Hi,.. I have the same problem: “When I try to edit the theme using Elementor, it takes a significant amount of time to load and respond”
Hi, We are checking on it, we Will solve your issues on Sunday, please allow us this time as Saturday is our weekend, thanks
