19 comments found.
Could you please explain how to properly edit the sidebar in the XHub theme? Specifically, I’d like to know whether the sidebar is managed through dedicated templates, WordPress widgets, or theme-specific settings, and where I should make changes to edit its content and layout.
Thank you so much and yeah the service sidebar you can get in the Templates of elementor or you can visit any service detail page and then there you ll see the sidebar service template when you do hover on Edit with elementor tab from top admin bar of wordpress.
Hope that makes sense. do let me know if something is still missing. thank you
sent you guideline with screenshots to edit the theme. thank you
Thank you very much for the support and for sending the guidelines with the screenshots. I’ll check everything as suggested and let you know if I need anything else. Thanks again!
Great if you can leave 5 star rating on our theme it would be really great to boost up our theme please
Hi, I’m having an issue changing the logo in the XHub theme. Even when editing the correct template through the Header Builder or using Appearance → Customize → Site Identity, the logo never updates.
The only way I’ve been able to change it is by manually replacing the file wp-content/themes/xhub/images/logo.svg, which obviously isn’t an ideal solution.
I couldn’t find any instructions in the documentation about how to properly update the logo. Could you please let me know the correct procedure or whether there is a specific setting that needs to be enabled?
Thank you!
Hi,
Thank you for reaching out and sharing the details.
In the XHub theme, the logo is controlled directly from the Header Templates, not from the default WordPress “Site Identity” option in some cases. That’s why changing it from Appearance → Customize may not reflect on the frontend.
To properly update the logo, please follow these steps:
Go to your WordPress Dashboard and then goto this tab and the desired template will be there see link https://tinyurl.com/288owto6
Once this is done, the logo will update correctly across the site. There is no need to replace the logo.svg file manually, as that method is not recommended and may be overwritten during theme updates.
If you’re still facing any issue after updating the header template, feel free to share a screenshot of your header editor and I’ll be happy to guide you further.
also do share the login of your wordpress on this email please info@xpertpoin8.com
Best regards, XpertPoin8 Team
I have a problem with importing the demo data. It completed successfully, but no data is showing.
kindly do send us fresh wordpress installation username and password on this email info@xpertpoin8.com
we will look into your issue to fix it asap. thank you
Hello, I purchased your theme and cant put the demo version please help,
Nleverything.com/wp-admin
Developer001 Password12!
is the log in please let me know when its resolved
Hi Giancarlo,
Thank you for your purchase and for reaching out! we really appreciate it.
For security reasons, please avoid sharing your login credentials publicly. Kindly remove them from this message. To assist you safely, please share your login details on our email info@xpertpoin8.com
we will be fixing your bug no issue.
Best regards, Xpertpoin8 Team
also kindly install the fresh wordpress installation and do share your logins or do reset the current one please
demo is imported exactly as demo do let us know if you need help with customization or any other help. thank you
I am not able to select the demo data (I imported it 3 times) The documentation is very poor (and shows another template)
You can see the actual status at https://greenfluence.hu/
Hi,
kindly share the login details of your website here on this login detail please: info@xpertpoin8.com
Thank you
We have sent an e-mail (on 2025 Aug 18. 6:50PM) Can you check it?
we haven’t got your email yet so please make sure to send on exact the same email address please
I sent you again from hello@pqrs.hu and honlap@pqrs.hu addresses.
I won’t send the details on the public form.
Guys, please check it out or send us an e-mail because the installation is not working. You can check it out at www.greenfluence.hu
we have got your email in spam .. no issue let us fix your bugs to install the theme perfectly on your domain. thank you so much
Thank you! We are waiting for it. Feel free to contact me
kindly do share the fresh installation of the site .. please
Thank you for your help, you’ve solved the issue!
Thank you so much 
After uploading your theme whole wordpress fall apart. Bluehost hosting, clean wordpress!
Hi Kosina,
Thanks for purchasing our theme and sorry to hear this but can you please share the login of your website here on this email please info@xpertpoin8.com
Hello, I just used your theme. I am having problems showing the main menu on tablets and mobile devices. It doesn’t appear at all.
https://tuwork.co.ke/kindly used the mobile header from the customizer from appearance please or do send us your login details here on this email please info@xpertpoin8.com
EDIT WITH ELEMENTOR IS NOT WORKING UANBLE TO EDIT
3fdad27d-e703-440b-a06a-7a998127ced7
www.officecareonline.com/wp-admin
kindly share the login details here on this email please info@xpertpoin8.com
Hello! I have migrated the website with my tool and now I dont know: Do I need to update the license? I tried finding a menue where I can do that but it was impossible to find for me. Thank you!
Hello!
no need to update any license just use it whenever you want it. thank you
Hi, the widget is not created, the update button is inactive Please help me to resolve this issue Thank you
Hi,
Kindly share your login details here on this email info@xpertpoin8.com we will fix your bug. thank you
I just bought the theme considering free premium plugins…why elementor and revslider not working and asking to upgrade?
elementor and revslider is working fine can you please let us know about your concern on it please
Premium features not working…both plugin asking me to upgrade
only rev slider is needed to upgrade but that is not issue revslider is always like this cause if you want to upgrade it you ll need the license key for it but it will be working fine without license and other elementor plugin is free and there is no need for any license that can be upgraded easily
Hello, I have issues with elementor.
Can you please check on the website issue with elementor.
I am sending an email to: info@xpertpoin8.com
Thanks
Hi,
Yes i got your concern right as you have deactivated the woocommerce plugin that’s why it stopped loading the elementor and we will fix this issue in next release but meanwhile you can activate the woocommerce plugin please. thank you
elementor is not working , when page edit with elementor its redirect 404 page. Please guide me how to fix this issue
Hi Suresh,
Thanks for purchasing our theme and yeah you can share the login details on here we will check into this to make sure things working fine for you.
kindly send here: info@xpertpoin8.com
Good afternoon,
I’m having problems with the preloader. I want to disable it but when I disable it I have the problem shown in the video. How can I solve it?
Thanks
Yes will fix this issue in next release. thank you Joseph
Dear Sir/Madam,
I recently purchased your Xhub template to make it my own. However, when installing the demo, I only get blank pages. Are you familiar with this error message and do you know how to solve it?
Kind regards,
Milan
Hi Milan,
Thanks for purchasing our theme and yeah kindly share the login info of your wordpress on info@xpertpoin8.com.
do let me know once done. thank you
The mail has been sent! Thank you for your quick response.
didn’t receive your email yet
I gave it another try from the same email address that I used to buy the template.
The password I sent you should be entered without the period at the end. My apologies for the inconvenience.
no issue i got it
Great Work, Congratulations GLWS
Thank you so much
Excellent job! Best of luck with sales!
Thank you so much
Congratulations, best of luck with sales:)
Thank you so much
Congratulations GLWS
Thank you
