Hi, please can you share how to update the author logo for blog posts. I couldn’t find anything in the docs or theme settings. Is it served via Gravatar? How long does it take to propagate if so? Thanks

Hi, I just installed Ohio again and had an issue with 2023 demo, so to check I installed it to my spare domain and it had the same issue. When I import, it imports the entire demo with no issues. All pages are working except Demo: Landing 2023. Other pages works while when i click this page it gives “There has been a critical error on this website.” Is this mean 2023 Demo is gone for good ?

Hi, is this exact page(the page which shows all the demos and has sections below it) available to set as homepage? https://preview.themeforest.net/item/ohio-creative-wordpress-theme/full_screen_preview/25193838

Hello, did you check this? https://patchstack.com/database/wordpress/plugin/ohio-extra/vulnerability/wordpress-ohio-theme-extra-plugin-3-4-7-shortcode-injection-vulnerability?_a_id=110

Thanks.

Hello,

I am interested in purchasing the Artemiz | Blog & Podcast WordPress Theme and need some clarifications before proceeding: 1. Demo Import & Page Selection

If I import the demo content, will my site look exactly like the live preview, including all sections, fonts, colors, and layouts?
Do I have the option to select specific pages or sections to import instead of the full demo? For example, if I want only the homepage from Demo 2 and the about page from Demo 3, is that possible?
Can I build my site page by page, selecting sections individually, or is the demo only available as a full import?

2. Homepage Setup

After importing the demo, how do I set a specific homepage? Some users have reported getting a "404. Nothing here" error when trying to edit with Elementor. How can I prevent this?
If I import multiple demo homepages, can I switch between them easily without breaking my design?

3. Customization & Elementor Issues

Are all sections of the theme fully customizable with Elementor, or are there any limitations where I need to modify theme files manually?
Some users have reported conflicts between Elementor and the theme. Have these issues been addressed in the latest update?
What is the best way to prevent errors like the "recent-projects-widget.php" fatal error when updating the theme and Elementor?

4. SEO & URL Customization

How can I remove "blog" from the URL path? For example, instead of https://website.com/blog/project/fleche-blanche-elementor/, I want it to be https://website.com/project/fleche-blanche-elementor/.
Does the theme support custom SEO-friendly URL structures without requiring additional plugins?

5. Performance Optimization & Dynamic Elements

Does the theme include performance optimization features (lazy loading, caching, or minification), or do I need to install external plugins?
Some users reported issues with dynamic text in Elementor moving content up and down unexpectedly when scrolling. Has this issue been resolved, or is there a setting to fix this behavior?

6. Plugin Compatibility & Updates

Are premium plugins like Elementor Pro or WPBakery included, or do I need to purchase them separately?
How often do you release theme updates, and are plugin updates included?
If I experience issues after updating Elementor, do you provide fixes quickly, or would I need to manually adjust the theme files?

7. Contact Form Issues

Some users mentioned that the contact form is not working, even after switching to other form plugins like Forminator. Is this a known issue, and what is the recommended solution?

8. Video Background & Media Issues

Can I use a YouTube video as a background for my homepage? If so, how do I ensure it loops continuously without showing random video suggestions when it ends?
Some users reported that videos do not display correctly on mobile devices and instead show a blank background. How can this be fixed?

9. Theme Support & Troubleshooting

If I face issues after purchasing, how quickly can I expect a response from your team?
Are there any known compatibility issues with WordPress updates or third-party plugins?

I really like the theme, but I need confirmation on these points before making a purchase. I appreciate your time and look forward to your response.

Best regards, Hassan

Hi, I use background videos (Vimeo) for some row, in desktop view videos are playing, but in mobile the background is just white and also it doesn’t appear image background https://witoor.com/rando-imperator/

I need to check and get more details about this theme:

1. Demo Content: Is there demo content that can be imported to make the site look exactly like the “Live Preview”? My client wants the same design, sections, and pages but with updated content and images. Please provide a detailed answer on this.

2. Plugin Updates: Are all included plugins up to date? For example, does it come with the latest version of Slider Revolution, Elementor, and any other page-editing plugins, or will I find outdated versions that need manual updates?

3. Customization Options: Is it easy to update fonts, logos, and especially the header and footer sections? Or do I need to install additional plugins or manually edit the code?

4. Child Theme Support: Does the theme support a child theme by default? Will all my customizations be applied directly to the child theme, or will I need to modify files manually via FTP?

5. Mailchimp Integration: Does the theme include all necessary plugins for Mailchimp integration, or do I need to set them up separately?

6. Where the home page of the site?

7. Can i choose any page into the website and work with it?

I really like the theme, but I need detailed clarification on these points before proceeding.

Thanks, Hassan

Hi suppor team, it seems like there is an issue with the file “recent-projects-widget.php” (on ohio-extra/elementor/widgets directory). We have a fatal error with the latest version of the theme and elementor plugin, with the line ”’scheme’ => \Elementor\Core\Schemes\Typography::TYPOGRAPHY_1,”. We needed to comment these lines (2 lines on the file) in order to have our website back. Could you please see for that issue ? Thanks for your support.

How to remove the blog word from the project path https://website.com/blog/project/fleche-blanche-elementor/

I need like this

Hello,

I love your theme—it’s easy to use, and the regular updates are great!

I have a small question regarding your Elementor module “Dynamic Text.” I would like to modify it so that when the module is not visible, the dynamic text stops.

Currently, the issue is that as I scroll down my site, the scrolling text (depending on its length) causes the entire page content to shift up or down. This disrupts the reading experience, which can be quite frustrating.

Is there a way to prevent this behavior?

Thanks in advance for your help!

Best regards,

Thomas

I have installed a new updated theme with reinstallation. I have also imported demo and selected demo2 as the home page and its opening in the front end. but when I click on edit with elimentor tan I’m getting “404. Nothing here”. Can you help me how to solve this issue?

Hi, I buy this theme few month ago and I just want to know how to change the color of the red circle in the demo23 homepage​ ... but I can because I can’t open a ticket anymore?

Assistance Needed – Contact Form Not Functioning

Hello,

Great theme! I’ve been using it for several years, but I’ve encountered an ongoing issue with the contact form. It’s not functioning properly—any form submissions are not being sent to the designated email.

I even tried using a different form plugin (Forminator), but the issue persists. Unfortunately, my support ticket has expired, but I would really appreciate any assistance you can provide.

Thank you!

Hi! I use a YouTube video as a background in my header. Is there a way to loop the video? Now, when the video is over it shows some other random video suggestions which looks quite horrible.

Thank you!

Hi, congratulations for the theme, it is very fast and well structured. My client would like an interactive map to highlight the location in each project page of the portfolio. How could I get it? any suggestions?

Hello ,

I hope you’re doing well. I’m experiencing an issue with the footer on my website, on mobile and tablet devices. The layout seems to break or not display correctly on smaller screens.

Could you please assist me in fixing this issue? I would appreciate any guidance or updates to help ensure the footer displays correctly on all devices.

Looking forward to your assistance.

Best regards,

Hi,

On the home screen I have a video in the background, full screen, and when I enter the website from my mobile the video is not visible and a white background appears.

Thank you in advance for your help.

Hi Colabrio!

I hope you and your team are doing well and off to a great 2025!

I left you a support request on your Ticksy support site. #3824283

Thank you, Winners!

I am reviewing the demo at https://ohio.clbthemes.com/demo18/ and have a few inquiries regarding the customization options of the theme:

Is it possible to use a single product page structure from another demo, rather than the one shown in the current demo?

Can a sidebar with custom embed code be inserted on individual product pages, with different code for each page?

On a product category page, can the default display of the product name, category, and price be altered to show the product name, a custom code with a custom content field, and then the price? Essentially, replacing the category with custom text.

If I purchase the template, would you be able to assist in implementing these changes? Furthermore, in the event that the customizations do not function as expected, would a full refund be available?

I look forward to your response.

I installed the latest version of Ohio (18.02.24) and did all the plugin updates. Elementor DOES NOT LOAD. I tried installing the Hello theme, and Elementor does load. What solution can you give me?