23 comments found.
Hello,
I submitted a support ticket, but I have not received any response via email. Additionally, I am unable to log in to my account, and I do not receive any emails when trying to reset my password. The theme author is ThemeOri. Could you please let me know what is happening and how I can resolve this?
Thank you for your assistance.
You can email us at themeori.com@gmail.com with all your details about the issue
We replied to your email, and you have still not responded
Sorry for my late reply. I’ve already emailed you.
Okay, following this email
Please help me how to change Mobile Logo and How to change mobile menu?
Kindly guide us
1.mobile menu logo https://prnt.sc/dJTeCCXss13G
2. mobile nav style https://prnt.sc/JqRgqqBXwezi
Hi, I have imported demo but [ERROR] Failed to import “award” (Media) [ERROR] Failed to import “user” (Media) [ERROR] Failed to import “about-1” (Media) [ERROR] Failed to import “about-2” (Media) [ERROR] Failed to import “video” (Media) [ERROR] Failed to import “experience” (Media) [ERROR] Failed to import “shape” (Media) [ERROR] Failed to import “portfolio-1” (Media) [ERROR] Failed to import “portfolio-2” (Media) [ERROR] Failed to import “portfolio-3” (Media)
and more like 100 rows of similar errors .
How to fix that ? The DEMO omported in part and has a lot of gaps
submit login details, our team can help you
The preview shows a filtrable gallery. Is it possible also a filtrable portfolio elements? Thank you
yes like https://solgen.themeori.net/filterable-gallery/ but you want to add them manually
ok, i bought the theme, but the element “portfolio” doesn’t include the filtrable gallery. And the gallery doesn’t include the portfolio elements (and it allows only 1 link for the whole gallery, not different links for each picture). Can you tell me the exact procedure? Thank you.
Please open a ticket with your WordPress dashboard login details https://support.themeori.com/ticket/create-ticket
Hola, compré el tema BuildGo y necesito liberar mi licencia porque quiero usarla en un nuevo dominio (fixuraconstruccion.es). Al intentar activarla desde Envato Market, me dice que ya está activa en otro sitio. ¿Podrían ayudarme a revocar la licencia para poder usarla en mi nueva web, por favor? Gracias por su ayuda. — Alielmar Quintero
submit all details
te he respondido
i checked its hosting issue you need to enable curl
How can I change the logo which is in mobil menu
follow it https://prnt.sc/ilKuCvCRdHLG
For more question,s open here https://support.themeori.com/ticket/create-ticket
Hey! I’ve been trying to add my purchase code, but it keeps giving me this error: cURL error 28: Failed to connect to licenser.nextwpcook.com port 443 after 10002 ms: Could not connect to server
Download the ZIP file from here. Envato Market Official
Go to Plugins > Add New
Click “Upload Plugin” at the top
Upload the envato-market.zip file
After activation, go to Envato Market in the dashboard
Click "Generate a personal token" and follow the link to Envato
Enable required permissions, generate the token, and paste it into plugin settings
Click Save Changes – updates will now appear in your dashboardmarket-settings
Thanks!
Hey again! Seems like the demo import is not working. After 5 minutes of waiting for the demo to be imported, I get an error. I tried with this video: https://www.youtube.com/watch?v=MmxoxkmeanU&t=1s
you need to enable curl from your hosting
I’ve already enabled it directly in a php.ini file, but I’m still getting the same error
I’m still having issues importing the theme :/ When I tried following these instructions: https://www.youtube.com/watch?v=MmxoxkmeanU&t=1s it still breaks and gives me the 503 error, and when I tried to import through BuildGo > Demo import, it does import most of the theme, but there are still some resources missing and CSS errors. As I mentioned, the curl is enabled now so there might be another issue. Can you please help me out with this?
error 503. the hosting is unavailable, its hosting issue
That’s one of the scenarios; the other one is the template not being imported correctly. I don’t get a 503 error when I do it in this way. I thought I was clear on the message above. What’s the point of having support if it seems you are just not willing to help with your demo import issue
let me know your login at email
Hi, we built our entire website with WP Backery. Is it included and supported?
No, it’s Elementor page builder like Backery
Hello, how is it possible to slow down the slides?
yes, please open here https://support.themeori.com/ticket/create-ticket
our team solve your issue
Hello, I need use this theme with WooCommerce, is tht possible? have a demo with woocommercr included? thank you
Yes, you can able to use woocommerce, also If you have any issue,s just open https://support.themeori.com/ticket/create-ticket
i want to make a website like K Raheja this one can it be helpful with your theme. i am searching the closest to this design. Please help
if you think our theme fits for your project, you can buy, also you need to customize it as your own
Hello , the theme is not working for installation. Installation du thème…
L’archive n’a pas pu être installée. Le thème n’a pas de fichier style.css.
L’installation du thème a échoué.
Please tell me how to instal on my wordpress the theme ?
follow this video https://www.youtube.com/watch?v=OpPFQfYo8O8
Hello, How can I change the slug address for Services and Portfolio? When I change the slug address of the services and portfolio in the FlexiType Options section, the page gives an error and the demo service pages disappear.
PS. After changing the service slug I updated the permalinks in the settings section.
I want to change this because the service word is different in each language. How can I change this slug?
Alternatively I tried this; first I exported the service posts, then I updated the service slug. I imported the service posts but still the service pages were not shown.
following this video https://www.youtube.com/watch?v=TljZ-p9Kpwg
you can make a new one, then delete old one
Hi, How can I add header and footer templates to pages? I want to use a different footer version on the homepage.
Thank you
Welcome!
hello i have the same problem of importing the demo to my website
i have good hosting and i tried in an other one but always a prblm i guess there is an issues with the theme
can u help
follow this one https://www.youtube.com/watch?v=MmxoxkmeanU&t=1s
your files have not pages. it is empty
it’s hosting issue, you can open a support ticket
or follow it https://www.youtube.com/watch?v=MmxoxkmeanU&t=1s
Hello the demo import is not working:
An error occurred while fetching file from: https://buildgo.themeori.com/demo/home1/content.xml! Reason: http_request_failed – cURL error 28: Failed to connect to buildgo.themeori.com port 443 after 5202 ms: Connection timed out.
Can you help?
Yes, sure, why not? Most of these types of issues come from hosting. By default, some hosting blocks import file types like XML, IMNG, and SVG, which is why the error shows up.
I think you already opened a ticket, our team working on this issue.
thank you
[26-Nov-2024 17:26:50 UTC] PHP Warning: Undefined variable $vertical_header in wp-content/plugins/flexitype-pro/modules/header-footer/themes/default/fhf-header.php on line 39
please submit it here https://support.themeori.com/ticket/create-ticket
our team fix it for you very soon.
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