2340 comments found.
super quick question how to change size of the close x on the contact modal form?
Could you please submit a ticket? Our customer support specialists will assist you shortly. https://liquidthemes.freshdesk.com/support/tickets/new
Guys I am so so so happy with your services,, I want to thank you guy what an amazing customer service. AMAZING JOB!
ticket #45154 planning to go live today, if so would be a problem as first is on staging? what is theses to move on live without any hassle?
I see my colleagues are already working on your ticket. Please check it again.
thank you, yes, yes you guys are the best!! thanks for helping in the process, yes, I was frustrated at the beginning buy what a blast turn!! its an amazing theme and not only that buy your customer service! I put my hat down and am very grateful to you guys for turning from negative to super positive this project a superb stand-out project.
2600usd for the site. each customer would have to pay 59usd on top of that? as you said “Yes, but you need to purchase a separate license for each customer. “
I can sell to customers using extended license why would each customer that builds site need own license?
Your Liquid Portal screen is not working. I cannot make license arrangements. I cannot create a support label for you for every domain change.
Liquid Portal works well on our end. For domain change, you must first revoke your license from your first domain, then you can activate it again on a new domain.
Hello.
Responsive Menu Error!
Even if the language menu is selected, only one will appear.
Please reply as soon as possible.
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
can i use as site builder for customers to design websites? i need extended license for that?
Yes, but you need to purchase a separate license for each customer. Read Envato’s article for more information: https://themeforest.net/licenses/faq#use-product-for-client-a
for each website you mean
2600usd for the site. each customer would have to pay 59usd on top of that?
Hi, how can this effect be recreated: https://modernblockspro.liquid-themes.com/? It’s the only one missing from the theme templates.
It’s the Liquid Animated Frame element 
Hello, Can you respond to ticket number: #45859 Its been 2 days since me posting ticket.
I see my colleagues have already addressed your ticket. Please check it again.
Hello! Which version of Elementor is better to use with the latest version of the template?
You can use the latest version of Elementor.
i submitted ticket 5 days before in your support ticket still now no response getting error from Hub Elementor Addons plugin, need your support asap
I see my colleagues have already responded to your ticket. Please check it again.
Hello, I have Hub’s default mobile menu, and I want to add Login icon. Is there an easy way to do it? I don’t want to create a custom header because it is too much work for such a small change. Please, let me know what can i do.
Hi,
To edit the default mobile menu, you need to create a custom mobile header. More info: https://docs.liquid-themes.com/article/467-hub-elementor-creating-custom-mobile-menu
How can i import the individual blog post styles without messing up my current website? Also can I have different parent blog pages to showcase different categories? Like avant garde style for one parent category, and clean for another?
Hi there,
You can import blog post templates from Hub Collections: https://docs.liquid-themes.com/article/549-hub-elementor-hub-collections
However, currently our theme does not have the option to set different styles per category.
Im referring to the non elementor blog styles
Hub Elementor Addons is causing issue and breaking the website: Uncaught Error: Class “DOMDocument”
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
Hi guys, I have been waiting for the opened ticket license issues #44225, #45653 no response and no explanation since 2 days ago.
The site is hanging right now, for both the admin page and the public. I can’t explain to my client with nothing!
I didn’t want to post here until I found I had nothing can do except this. This new license system has made my site hang twice since Jan update. Seriously, developers…..
where we are now? everything was put on hold and no echo.
I have waited 4 days guys, and no answer or timeframe on the ticket.
Should I tell my client the same answer?
The site is back on track now. I hope there are no more surprises in the future.
Another plugin is not working after you fix the Theme…. ;(
Hi have you finished working on white label?
hi we worked on your theme and all works ok, we want to create a new landing page and we want to add the events prebuild you have on demo. is possible to import this page without any problem? and how? thanks
Hi there,
You can get help from this article to import a demo: https://docs.liquid-themes.com/article/378-hub-elementor-installing-a-demo
I hope you guys are doing well. I wanted to follow up on my support request as I have not received a response yet.
Could you please provide an estimated timeframe for when I can expect a response?
Your assistance is greatly appreciated.
I see my colleagues have already addressed your ticket.
“I have installed, configured, and uploaded the demo, but the images, menus, and animations are not loading correctly. , but I don’t understand why the demo isn’t displaying the same way.”
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
I still take backups before updating, but with this theme every time I update something doesn’t work or something starts showing up differently.
This issue appears to be uncommon and may be linked to another issue on your site. If you extend your support period and submit a ticket, our team would be happy to investigate it for you.
{success Envato account is already connected to a Portal account. Please disconnect the Envato account from your other account and try again. Contact support if you need any help.”}
When I connect, I keep getting the error above. Please check it out quickly
When I connect, I keep getting the error above. Please check it out quickly
Apps you’ve granted access This app has access to:
View and search Envato sites View your Envato Account username View your purchases of the app creator’s items
Evanote says that it is connected, but in the liquid portal, only an error message pops up
Please kindly submit a ticket so that we can take a closer look at, thanks.
