516 comments found.
Hello i am facing an issue with expired listing. I have made a registration for a vendor (has the verdor role) , i got my free plan which expires in few days . First i dont getting any email before the listing is going to be expired . Second , when the listing is expired then it is still showing in active mode (in vendor “listings tab” and in the search-listing page , but the plan is INACTIVE in Vendor dashboard.. Third, when i click on “Edit” button in this listing from vendor listing tab ..it says the expected below message :
Hello test test,
Your pricing plan is expired dated on 03-04-2025.
Thank you.
Fourth, I tried also to run the wp-cron manual by searching the URL https://my-site/wp-cron.php .. but nothing ..its still active Also i tried to run the wp-cron manually from wordpress tool > cron event > puc_cron_check_updates-weddingdir-listing (Clicking Run Now) Also i added the ” define(‘DISABLE_WP_CRON’, false); ” in root/wp-config.php file , i done all of the above but stillnothing.. Last but not least ,when i go to take again the plan , then the listing turn to draft mode directly…
I dont have an cache plugin active too. Please help me i thing i have already done all the steps , maybe something is going on with the code..!
Hello sitarasalex,
Thank you for the comment.
Please install the latest version of WeddingDir – Plugins then your query will solved.
Thank you.
How can I request a refund? This theme is not what I thought it was and purchased by mistake.
Thank you, Matt Duhamel
Hello Matt Duhamel,
Thank you for the comment.
May i know, what problem you are facing in WeddingDir Product ?
Waiting for your message.
Client Email title is giving {{site_name}} in title, while in inbox its being replace with the correct project name
Hello alphageek_dev,
Thank you for the comment.
In WeddingDir – Email setting we used {{site_name}} is Site Name replace when sending email.
If you are using {{site_name}} key word in email setting then it’s change with Site name.
Site Name : Open your backend dashboard. Go to Settings → General in the sidebar. Edit the Site title box to adjust your site’s title.
Thank you.
how can I change the list of categories and location in homepage
how should I list all pre created locations, in vendor business location
when a new vendor has registered, no location is being visible in business location, but i have filled the locations in listing and vendor locations
Hello alphageek_dev,
Thank you for the comment.
Answer #1 – Goto Listing Post / Category Term + Location Term Page exists. You can change it.
Answer #2 – When you created location as Article Wise WeddingDir will show location dropdown.
Answer #3 – In Vendor Registration form – Click Here no any location dropdown display. Please let me know, your proper question.
Waiting for your comment.
Hello please look at your site the issue on geust managment tab :Uncaught Error: extract(): Argument #1 ($array) must be of type array, string given in /home/customer/www/weddingdir.net/public_html/wp-content/plugins/weddingdir-guest-list/couple-file/guest-list/index.php on line 549
Checking Today
Hi , maybe with the new geust list update , an error occured when a couple try to add a new event , then the ui page crashes.
Which issue you are facing ?
Hi, A vendor took my free plan and added his listings successfully. But I have noticed that when this plan expires, his listings are still active and never expire. Help me please if i have missed any step..or if it is a bug.
Hello Sitarasalex,
You have already posted multiple comments.
If you have a query, please use a single comment box with the reply button. If it’s a new comment, kindly wait five days for my response.
The same question was posted four days ago. I will respond to it tomorrow.
Hello.
I would like to create icons. I would like to add new vendors like hairdressers, private chefs, makeup artists, and churches. Can I add icons like the weddingdir-venue? and how?
Pricing plans are shown with a dollar symbol, how can I change it to a euro symbol?
I would like to have a pricing plan for brides and couples, like vendors. Can I do this?
I use Viva.com for payments, I have configured it through WooCommerce, but I don’t know if I can accept payments. Pricing plans are working only for the preinstalled payment methods (Stripe..PayPal…)?
Thank you for your reply….
Hello nikolmari,
Thank you for the comment.
1st – Goto listing category > create / edit > choose category icon search venue and select.
2nd – Goto setting option > Listing Setting > Listing Currency Sign. Save it.
3rd – Pricing plan only work for vendor’s. if you wish to pricing plan work couple side then it’s paid service.
4th – Yes, WeddingDir provided payment gateway work for vendor’s pricing. if you wish to create your payment gateway it’s paid service.
Thank you.
Hello,
I’m interested in your WeddingDir theme and have a few questions before purchasing:
Will the website be fully functional after installation, or will additional configuration be required? Is there a feature that allows vendors to sign up while the site remains hidden from the public until enough vendors have registered before launching publicly? Do you have references or examples of websites using this theme with multiple vendors? Regarding the built-in shop, are the products sold by the website owner or by the vendors themselves? Is the theme optimized for performance (loading speed, cache/CDN compatibility)? What are the limitations in terms of the number of listings and active users? Is the theme fully compatible with Elementor Pro? Is there detailed and up-to-date documentation for installation and management? How does the subscription/payment system for vendors work? Is it possible to offer both annual and monthly fees? Is there a commission on sales if vendors sell products in the shop? Can vendors manage their own shop and availability calendar? Can brides manage their own wedding pages? Is there an API available to connect the site to a future mobile app? Can the vendor and user registration fields be customized? Looking forward to your response.
Best regards, Amine
Hello Amine,
Thank you for your comment and for your interest in purchasing the WeddingDir product.
1st – Recommended Server Configuration: You can find the recommended server settings for WeddingDir here: Article
2nd – Maintenance Mode: If your website is in maintenance mode, it will not be visible to end users. However, as an admin, you can still create vendors from the backend. Learn more here: Article.
3rd – Private Information: Yes, I have the requested information, but I cannot share it publicly. Please contact me via my profile, and I will provide the details.
4th – WeddingDir product compatible with WooCommerce. admin can manage store by himself but if you wish to connected multi vendor then great news is you can use 3rd party plugin such as :
- Dokan
- WCFM Marketplace
- You can find out more plugins here : Click Here.
5th – Website Optimization: There are several plugins available to help optimize your website:
- Autoptimize – Improves performance by optimizing scripts, styles, and HTML.
- Smush Image Optimization – Compresses images without losing quality.
- WP-Optimize – Cleans up the database and optimizes tables.
- For more optimization plugins, visit: Click Here.
6th – User & Post Limitations: WordPress does not have a built-in feature to limit the number of users or posts. You can create an unlimited number of both.
7th – Elementor Compatibility: WeddingDir is compatible with the latest version of Elementor. However, the Pro version has not been tested.
8th – Installation & Documentation:
9th – Payment Gateways: WeddingDir supports five payment gateways. More details, including setup guides and video tutorials, can be found here: Click Here.
Subscription Plans: If you want to offer annual or monthly subscriptions, it is 100% possible, but this requires a paid service.
10th – Multi-Vendor Support: Same as point #4.
11th – Multi-Vendor & Calendar Availability: Same as point #4, plus calendar availability is available as a paid service.
12th – Couple Website Feature: Yes, couples can publish their own wedding website through Couple Dashboard > Wedding Website.
13th – REST API Key: Yes, WeddingDir provides a REST API key, so you don’t need to worry about it.
14th – Registration Form Customization: Yes, both vendor and couple registration forms can be modified. Learn more here: Article.
Thank you.
Hi, A vendor took my free plan and added his listings successfully. But I have noticed that when this plan expires, his listings are still active and never expire. Help me please if i have missed any step..or if it is a bug.
Tomorrow, I will respond to you here in this comment box.
Hello sitarasalex,
Thank you for the comment.
Expired listing will work with WP-Cron.
Each 24H will automatically check the vendor’s pricing plan wise date expired after vendor’s listing status change publish to draft mode.
Make sure your listing author is vendor user ( role ) then this function will work.
Thank you.
Hello The elementor plugin installed in my theme is not working. It opens in safe mode but I cannot edit it
Hello I can’t edit the Wedding Dir theme. Elementor editing is not working. If I uninstall the WeddingDir – Elementor Page Builder plugin, the Elementor editing page opens blank. I’m waiting for an answer to solve my problem.
Hello musayasinsen6464,
Thank you for the comment.
Make sure dynamic page such as Find listing page, listing singular page, couple dashboard, vendor dashboard will not modify with elementor rest pages you can modify it.
Thank you.
I can’t edit the slider areas of the homepage with elementor. Aren’t these rest pages?
Hello musayasinsen6464,
Thank you for the comment.
Please contact via profile to contact me. I share you one google meeting link. you can share me your screen i check it.
Waiting for your email.
Hi,i have the below issues , 1.In couple dashbord in section CHECKLIST or from the sidebar menu if i click on checklist sometime im getting this error : Request Timeout This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’. ..... and sometimes the page appears normally after a minute but its not working the add buton or something else…
2. Also , i have done some changes in the weddingdir settings from wordpress in tab Geust list setting for couples.. but in couple profile in corresponding page tab i dont see my changes (i have done clear cache in my browser but nothing yet..)
3.Finally i am facing an issue when a couple add something for example a new guest or a new group or a new budget category then it doesn’t appear immediately (or after a refresh )but you may need to log out and log in again, or it may even take a while for the add-on to appear.Its not like your site.
Please advise me what to do for the adove, thank you
Hello sitarasalex,
Thank you for the comment and valuable feedback.
1st – You are absolutely right ! This issue has been fixed, and an update was released yesterday. You can check the details here: Checklist – Changelog.
2nd – In WeddingDir, navigating to Couple Tools > Guest List > Save Settings will ensure that when a new couple joins, their default event list, group list, and menu list are updated in the couple’s database.
3rd – Yes, i agree page refresh to view the changes i will improve it.
Thank you.
Hello,
is there any option to have my FREE plan for one time use only?
thanks you.
Hello sitarasalex,
Thank you for the comment.
No, when the free plan expires, the vendor can continue using the free plan again.
Thank you.
HI, please reset my theme/purchase code because I am getting the message Your website has revoked before, you must submit another key for this website. – Response Code : : WeddingDir_status_Code_X000002
Hello Mustafo4433,
Thank you for your comment.
I have deactivated your license entry on our database. You can now verify your license key.
If you appreciate my quick support, I would be grateful if you could rate us 5 stars and leave a positive review on the product page.
Thanks in advance!
Hello, how to make a horizontal menu?
Hello Mustafo4433,
I just email you but Delivery Status Notification (Failure).
Please again contact via profile to contact me or provide me valid email address.
Thank you.
I asked you some questions, but 5 days have passed and I still haven’t received an answer. Please answer my questions. Thank you!
mustafo4433@gmail.com info@tooy.tj mustafa_xadji@mail.ru +992988004433 (Telegram/WhatsApp)I already contact you. Thank you.
i have many issues as following : - I have an issue on the vendor page related to quotes , when the vendor receive a quote first here’s no option for accept or reject like the demo version and documentation , second all previous quotes for that vendor switched to the most recent one which meaning all quotes always shows same content for last quote
- also pricing plans buttons text to changed when I set it to specific content from plan setting
- claim option not working for vendors and also invoice section
-regarding reviews , when I submit a review as a couple it’s not appears on vendor page or even comes to admin panel to approve
-regarding vendor & couple forms I need your guide to change all forms fields and content , I can’t reach out to the file that I can do so .
I need your help asap regarding all of the above please
Also I want to ask if I can set specific number of images for each plan , or let some plans add video and other not ?
Hello Kareemelsehy,
I apologize for the delayed response, as I have been dealing with a health issue and also had a family wedding function.
I reviewed the preview of your website, but it is not working due to an error. Please ensure that you are using the latest version of the WeddingDir Product and that your hosting setup meets the requirements outlined in this article.
Answer #1: In the Vendor Dashboard > Request Quote page, the quote is displayed per listing. However, the Accept and Reject options are not available at this time.
Thank you for the suggestion; I agree that displaying the most recent quote first would be a good idea, and I plan to implement this in the future.
Answer #2: Yes, this article is helpful: Click Here.
Answer #3: Have you tested it thoroughly ?
Answer #4: The rating settings have two options: direct approval or manual approval by the admin. Please check again to confirm.
Answer #5: For Vendor and Couple Form File information, please refer to this article.
Answer #6: The image and video upload limits based on the pricing plan are available under the Paid Customization Service.
If you are interested, feel free to contact me through my profile, and I will provide you with a price quote.
Thank you.
Hello , Wish all is good with you now . The website is working now , you can review it 1- regarding issue number 1 , how I can enable this option now , and regarding the quotes you miss understand my question . When the vendor receive a quote all his quotes shows only the last quote , this a bug .
2-claim button is not working
3-also invoices not working
4-reviews not working in both cases of auto approve or manual
5-regarding (The image and video upload limits based on the pricing plan are available under the Paid Customization Service.) I need more info about this service and also what about limit number of quotes for vendors per packages
Hello Karim,
Thank you for your comment.
Answer #1: Ensure that only couple users can submit the request quote form. Vendors receive quote requests correctly via email.
Answer #2: Ensure that only vendor users can claim a listing.
Answer #3: The invoice feature is already working perfectly!
Payment Gateway Settings For more details, refer to the Payment Gateway Article.
Invoice Generation by Payment Gateway - RazorPay: Generates an invoice upon payment. Article & Video Guide
- PayPal: Generates an invoice upon payment. Article & Video Guide
- Stripe: Generates an invoice upon payment. Article & Video Guide
- PayFast: Generates an invoice upon payment. Article & Video Guide
- PayStack: Generates an invoice upon payment. Article & Video Guide
Answer #4: Ensure that only couple users can publish ratings.
Answer #5: Thank you for your interest in paid customization. I have emailed you a price quote with more details.
Thank you.
Hello,
How can i create a new dropdown list field like category for searching bar. Because i want to have an another way to search. Specifically i would like to have different event types (wedding , christening, party etc) so the user will search also with this -> bring me all listings which are for wedding or bring me all listings witch are for birthday party. That will be working like categories and location searching .
Please let me know how can i implement it.
Hello sitarasalex,
Thank you for the comment.
Category Dropdown not normal select option. it’s already advance search by listing name, category name wise.
Still your question is different, let me know.
Waiting for your message Thank you.
I hope you’re doing well.
I’m currently setting up my directory website using WeddingDir, and I’d like to add category-specific filters to my listings. Specifically, I want users to be able to refine their search based on characteristics that are relevant to each category.
For example, in the “Cake” category, I’d like users to filter by event type (e.g., Wedding, Baptism). How can I set up such a filter so that it appears category only for this type?
Additionally, I’d like to add other relevant filters. For example:
Venues: Indoor / Outdoor, Capacity, Location Photographers: Style (Classic, Modern, Cinematic), Price Range Caterers: Cuisine Type, Vegan Options, Pricing
How can I configure these filters so they appear in the sidebar search and within the respective category pages?
Hello sitarasalex,
Thank you for the comment.
Answer #1 : Parent Category : Listing Category.
If any Category has Child Category Display.
And child term ( Category ) not available after last term wise : Term’s Listing Posts Display with Map.
Answer #2 : Edit Term Venue after you will get option to add / remove / edit settings.
Thank you.
i already purchase your theme, need to ask how much to customized to be also general people to login as a BIRTHDAY/celebration…not just wedding couple…. because is for wedding couple if ask for GROOM/BRIDE info, i need to add to also all kind of celebration – Birthday, so when they want to create there website/ they can fill the single person. Im using your theme as a GENERAL event
Hello djecko75,
Thank you for your inquiry.
To confirm, it sounds like you’re looking to modify the theme to allow users to create websites for various types of celebrations, such as birthdays, and not just for wedding couples. Specifically, you want to replace the “Groom/Bride” fields with options for single individuals or different types of events, correct?
If so, please feel free to contact me via my profile, and I will be happy to provide you with a price quote for the customization.
Thank you -
Thats right
Hello djecko75,
Did you receive my email ?
When trying to install I get a failure of the plugin of weddirectory and optiontree.
Hello moongraf,
Thank you for the comment.
Make sure your website hosting requirement full fill as documentation wise.
Helpful article – Requirements
Thank you
Hi. I just finished up with support thru my host and it all matches what the requirements are. Still won’t load.
Hello moongraf,
Thank you for your the comment.
I check my database, still you are not verified your license key.
Please following the installation process – Article.
Thank you.
- I have an issue on the vendor page related to quotes , when the vendor receive a quote first here’s no option for accept or reject like the demo version and documentation , second all previous quotes for that vendor switched to the most recent one which meaning all quotes always shows same content for last quote
- also pricing plans buttons text to changed when I set it to specific content from plan setting
- claim option not working for vendors and also invoice section
-regarding reviews , when I submit a review as a couple it’s not appears on vendor page or even comes to admin panel to approve
-regarding vendor & couple forms I need your guide to change all forms fields and content , I can’t reach out to the file that I can do so .
I need your help asap regarding all of the above please
Also I want to ask if I can set specific number of images for each plan , or let some plans add video and other not ?
i don’t got any reply till now ????
Hello Kareemelsehy,
I apologize for the delayed response, as I have been dealing with a health issue and also had a family wedding function.
I reviewed the preview of your website, but it is not working due to an error. Please ensure that you are using the latest version of the WeddingDir Product and that your hosting setup meets the requirements outlined in this article.
Answer #1: In the Vendor Dashboard > Request Quote page, the quote is displayed per listing. However, the Accept and Reject options are not available at this time.
Thank you for the suggestion; I agree that displaying the most recent quote first would be a good idea, and I plan to implement this in the future.
Answer #2: Yes, this article is helpful: Click Here.
Answer #3: Have you tested it thoroughly ?
Answer #4: The rating settings have two options: direct approval or manual approval by the admin. Please check again to confirm.
Answer #5: For Vendor and Couple Form File information, please refer to this article.
Answer #6: The image and video upload limits based on the pricing plan are available under the Paid Customization Service.
If you are interested, feel free to contact me through my profile, and I will provide you with a price quote.
Thank you.
