48 comments found.
The Envato Element version is not the latest update. Can you update it? Thk u.
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
I’ve just purchased the theme and am trying to import the demo content. It says I need the pro version of Elementor. Is this not included with the theme?
Hi there, you need Elementor Pro or alternatively you can use a GPL version – https://proelements.org/ Regards: VamTam
HOW TO EDIT PAGE TITLE IN HEADER: This theme has a major issue: editing the header title of all pages is a nightmare. The theme developer doesn’t have any simple answer to how to get it done. I’ve lost 6 hours of development time because of 1 stupid decision that makes a great theme really difficult to work with… Also the theme developer does not answer basic questions and instead wants to waste time having everyone ask the same stupid question over nad over. Just fix the issue or tell us how to edit the damn header in a simply way like evry other damn theme.
Hi there, I am not sure what the problem is as with Elementor everything is easy as long as you are familiar with it. There is no point posting here as the support team doesn’t have access to this board. VamTam
HELP #92519
I need an response on my ticket.
The Categories are NOT working!
Hi there, the support team doesn’t have access to this board. VamTam
Hello, you claim to respond to support tickets within 8 hours or 24 hours, but I have not received any response from your support team regarding my ticket reported 20 hours ago. Ticket #92440
Hi there, I am sorry about the delay. What is your ticket number?
Hi, My Ticket number is #92475 We need to launch the website as soon as possible and are already more than five days late. Can you help us resolve this as quickly as possible? If you want to use WhatsApp, that’s fine too.
The support team doesn’t have access to this board. Please comment in the ticket. VamTam
Hello. I submitted a support ticket last Thursday. I haven’t received a response. It’s URGENT. Your template has errors. #91594 Creado en Jue, 26 Jun a 2:04 A. M. Agente: VamTam Themes
Hi there, my colleague has replied 5 days ago – https://elementor.support.vamtam.com/a/tickets/91594. Please note that the support team doesn’t have access to this board. VamTam
Hello, please attend to my ticket. Ticket id: #91608
Hi there, my colleagues have replied. VamTam
Can you please tell me how we can edit about dropdown pages title on pages who we are, careers etc https://prnt.sc/8_5bTQRRC20y
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Can you please tell us how we can change the header on the service page and other pages? Please share doc file
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
custom fields are not showing up-i submitted a support ticket-
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
where is the changelog?
Hi i downloader it with Element Envato cant update VamTam Elementor Integration where i can find it?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hi! I want to buy the theme, but i need to know if i can import and edit the demo without aquiring an Elementor Pro license. Thank you!
Hi there, Elementor Pro can’t be distributed with a theme due to licence restrictions. You need to buy a licence or use GPL alternative like proelements.org. VamTam
Where can I change the job position?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
How do I remove the page title from pages? I can’t seem to find an option, and using the H1 Class in the Elementor Layout Settings isn’t working either. I’ve tried to sign up to your support, but your portal isn’t sending an activation link so I can’t submit a ticket.
Hi there, you can use this form – https://vamtam.com/contact-us/ VamTam
Hi, does this theme have general settings for editing? For example, changing colors, changing the general header?
Thank you for your interest in our theme! Yes, the theme has General Settings. VamTam
Can you send a screenshot of the settings or a link to the manual and how it works?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hello, I have downloaded the theme, but I noticed that the child theme is missing from the folder.
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
I was going to buy it today, but when I saw the price now it has increased a lot 
Sorry, the promotion is only the first few days, then the price is back to normal. VamTam
How did I miss the $13
It is just a few days. 
