34 comments found.
Hi, please update the changelog details. Thanks
Hello,
Ok
Thanks
Hi, please update the changelog details. Thanks
Hello,
Thanks for pointing this. We updated changelog.
Thanks, HKangles
Hi there, great WP themes, well done! could you please comfirm the below:
1. Are your themes compatible with the latest Elementor update?
2. Have you resolved the slider issues, Revolution slider can be a nuisance, always bugging for an upgrade to pro?
3. Do you plan to continue updating this theme and offer support?
Hello,
1) yes our theme support latest elementor plugin.
2) yes our theme support with latest version of revolution slider.
3) yes we update our theme regularly . We plan to update our theme ni 2 -3 day.
Thanks, HKangles
Thank you for your prompt response, I will go ahead and make a purchase.
Ok
@HKangles, I specifically inquired about possible issues prior to purchase including the Revolution Slider, however you confirmed there wasn’t any issues.
- Where is the activation key?
- The Hendy Core is stuck in version 2.7 and will not update to 2.8
- There are no Demo Import files in the package.
I have to say I am not impressed so far, I should not be reaching out to you at this stage, please provide an immediate solution, I do not have the time to chase, Ideally I do not want to share my Admin credentials either.
Please check your email for the credentials. Thank you.
Hello,
I have not received anything yet.
Thanks, HKangles
The Hendy Core issue remains unreolved, plugin will not update. I have provided you with the WP credentials, please fix this issue.
Hello,
We correct this directly in your site. So please check it and let us know if any query.
Thanks, HKangles
Thanks!
Hello,
Glad to hear it’s help. Please let us know if any query.
Thanks, HKangles
Hello, with the new update the slider of https://hkangles.com/hendy/demo9/ was misconfigured, the main slider, the curve below was raised, can you help me?
Hello, Please contact us via hkangles41@gmail.com. also send us your detials via this Gmail.
Thanks HKangles
Hello!
After updating Elementor Version 3.26.0. The site gives an error: There has been a critical error on this website. Learn more about troubleshooting WordPress.
Is there any way to fix this? Am I the only one with this error?
Hello,
We already replied to via gmail. So please check it. Thanks, HKangles
Unfortunately, I can’t see your letter. Could you please duplicate it.
Ok
Hi again ! When importing demo I just have half the content : the header color isnt there, half the style is missing.. Can you help ? regards
Hello,
We solved this issue directly in your site. So please check it.
Thanks, HKangles
Hi, just purchased the theme and Revolution slider plugin isnt installing, can you please help
Hello,
This should be not happen. Please send us site URL With WP Admin login details via hkangles41@gmail.com . So we can install plugin directlyin your site.
Thank, HKangles
Ok thanks, just wrote to you
Hello,
We install Slider Revolution directly in your site.
Thanks, HKangles
Hello, there is a slider client error on mobile, responsive mode, can you accommodate it in the next update?
Hello,
Please send us screenshot which error occurred in client logo. Also send us your site URL vai hkangles41@gmail.com. so we can check and solve it.
Thanks, HKangles
Hi!
Where can I edit header layout?
I want to reorder some things in mobile, burger menu I want move it on the left, logo on the middle and I want to show it on mobile the “Header Button” on the right.
Hello,
There is no direct option for this. But we can do this using css code. So please send us site URL via hkangles41@gmail.com. so we can set order using css code.
Thanks, HKangles
Hi how can we remove the mouse cursor effect? So we can get the normal mouse cursor.
Hello, Just add below CSS Code in Admin > Hendy – Theme Optons > Custom CSS/JS Code > Custom CSS Code box.
.dynamicCursor { display: none !important; }
Thanks HKangles
How do I change the working hours on the footer?
Hello, You can easy to change it. Just go to the Admin Hendy – Theme Options > Footer Settings then you can change it.
Thanks, HKangles
Installing Plugin: Slider Revolution doesn’t work. Install demo working wrong.
Installing Plugin: Slider Revolution Downloading installation package from /public_html/wp-content/themes/hendy/inc/tgm-plugin-activation/plugins/revslider_6.6.14.zip…
Download failed. A valid URL was not provided.
Demo import: https://disk.yandex.ru/i/TXEv8xzF99fOlw
Where can I download sliders?
Hello,
This should be not happen. We need to check it directly in your site. So please send us site URL With WP Admin login details vai hkangles41@gmail.com email. So we can check it and correct this directly in your site.
Thanks, HKangles
this template don’t work – throws errors – API won’t connect – essentially paid for frustrating experience.
Thanks for your email regarding the Market plugin, it’s been received but this mailbox is no longer monitored.
If you’re having trouble with a specific item from ThemeForest or CodeCanyon, it’s best you browse to the Theme or Plugin item page, visit the ‘support’ tab and follow the next steps.
If you’ve tried all the troubleshooting steps (listed under the help tab) and you’re still unable to get the Envato Market plugin to work on your site/hosting, at this time, our advice is to remove the Envato Market plugin and instead visit the Downloads section of ThemeForest/CodeCanyon to download the latest version of your items.
We are unable to provide technical support to all users at this time, but we have provided advice on common issues that some users encounter in the ‘Help’ tab of the plugin.
Hello,
We already replied you to your Gmail. So please comunication with our support team.
Thanks, HKangles
Nothing in my Gmail? Where is this support team? This is bullshit
Hello,
Please contact us via hkangles41@gmail.com. Also send us wp login details via hkangles41@gmail.com email. So we can check it directly in your site.
Thanks, HKangles
Hi there, May I ask, how can I remove the scroll up button that appears at the bottom on the screen please?
Hello,
There is no direct option for this. But you can do this using custom CSS code. Just add below CSS code in Admin> Hendy – Theme Options > Custom CSS/JS code> Custom CSS code box.
div#scroll-to-top { display: none; }
Thank, HKangles
The demo was installed wrong, can you help me, the header looks wrong, what email can I write to?
Hello,
Please contact us via hkangles41@gmail.com Gmail. Also send us you site URL With WP Admin login details vai email. Please let us know which demo you want to import so we can do this directly in your site.
Thanks, HKangles
Hello,
There is no direct option for this. But you can do this using custom CSS code. Just add below CSS code in Admin > Hendy – Theme Options > custom CSS \ JS code > custom CSS code box.
.footer_contact-info-wrap.container { display: none; }
If you have any query then please contact us via hkangles41@gmail.com email.
Thanks, HKangles
How do we load a specific theme demo we want to use? I did the standard wordpress theme upload, but how do i make my website look like the Welder demo, that way I can edit it for my purposes?
Hello,
After installing theme you need to also install all required plugin then you can easy to import welding demo data in Admin Appearance > Important demo data option. If you are not understand them send us you site URL With WP Admin login details vai hkangles41@gmail.com email. So we can do this directly in your site.
Thanks, HKangles
I figured it out, things are going smoothly thank you!
Hello,
Glad to hear it’s help.
Thanks, HKangles
This Theme is compatible with yoast SEO Plugin ?
Yes
Presale question….. is WP 6.1 supported? Thank you.
Yes
Great theme, just installed! how do i remove that cursor effect?
Hello,
Just add below CSS Code in Admin > Hendy - Theme Optons > Custom CSS/JS Code > Custom CSS Code box.
.dynamicCursor { display: none !important; }
If you get any query please contact us via hkangles41@gmail.com email.
Thanks, HKangles
thanks
Hello,
Glad to hear it’s help.
Thanks, HKangles