24 comments found.
How to change buy it now to buy now
Kindly contact to qodexweb@gmail.com
Thank You
Hello Sir / Mam,
We would like to the following features into your Shopify theme. Could you please suggest compatible plugins (free or paid) that support seamless integration?
or can you share the updated theme version which includes these featuresVideo testimonials and shoppable videos
Collection page filters by ingredient and category
Dynamic product tabs as well for benefits, lab reports Subscribe & Save option AI based combo suggestions Loyalty points and rewards system
Consultation CTA section setup booking with in house expert a separate section on home page
Trigger email with product bundle suggestion WhatsApp live chatbot integration
AI-powered quiz tool (tailored for food and Ayurveda-based products)
Order tracking page Subscription management Count down timer and launch popup
Business franchise page
Automated post-purchase messages Social sync (Facebook and Instagram feeds)
Multi-language and multi-currency support
Please confirm whether these functionalities can be smoothly incorporated into the theme and share the most efficient plugin options for each.
Thank you!
Sure, we’ll help you.
Could you please send us some screenshots of the issue along with your store URL?
Kindly contact to qodexweb@gmail.com
Thank You
Do you think this theme is a good fit for my service-based blog? Here’s the URL: https://bathroomremodelingarvada.com/. I’d appreciate your feedback—thanks!
Yes, Our theme supports all types of businesses.
Thank You
I have reached out multiple times to create Bundle & Save offers. none of the third party shopify app works with this theme and no help from their team. They stopped responding to my emails.
Sorry for the inconvenience
Kindly contact us : qodexweb@gmail.com
I have sent multiple emails on email address but you guy stopped replying. I have sent another email again.
I have sent another email and no response still.
Connect Dynamic Source Is not working. Please check.
Sure, We’ll check it out and let you know.
Hello, please check the tickets and let me know. I already send them on mail
Sure
why no one is solving the issue, please help i want to launch the website.
Can you please fix the tickets, check your mail please it’s taking too long
Hello.,
Can you Check your mail. We have added it as per your request.
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
Can you please check your mail, thanks
Hello, can someone please reply to my support ticket, it’s taking so long and I want to go live
Hello.,
Can you Check your mail.
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
Hello??? it’s been a week now. please check the problem please
Have you checked our previous email?
I wish I had read the comments before purchasing. They never get back to me or provide support. My money went to waste. Do not buy from this seller!
Hello.,
I hope you have received a complete solution to your query from our support team. If you need any further assistance, please feel free to reach out.
We truly appreciate your valuable 5-star rating!
Thank you once again for your trust and support. If you need any further assistance, feel free to reach out.
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
I get an error while installing the theme.
error : zip does not contain a valid theme: missing template “layout/theme.liquid”
Hello.,
Kindly extract the downloaded zip file and try to upload theme-name.zip / demo.zip file from theme folder alone.
Here you go : https://qodex.gitbook.io/shopify-docs/getting-started/install-themeKindly check it and let me know if you have any questions.
Thank you
I am facing this error,
‘zip does not contain a valid theme: missing template “layout/theme.liquid”
Please reply me
Hello.,
Kindly extract the downloaded zip file and try to upload theme-name.zip file alone.
Refer : https://prnt.sc/EEJaivCLO2Bq
Still have an any issues kindly contact to qodexweb@gmail.com
Thank You
I had tried, but still same issue. I had send you an email. Please check that
Check your mail.
Thank You
please check my reply
Congrats on the featured item!
Thank You 
How to enable mulit-currency feature without Stripe Payment.
Hello.,
Here you go : https://qodex.gitbook.io/shopify-docs/global-settings/header/currency-and-languages
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
good
Thank You
Before purchasing the product, I received a quick reply from your support chat. After the purchase, no reply. Please respond.
Sorry for the inconvenience. Already replied via mail.
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
I have been trying to submit a refund request as they reply give from your part but the official Envato refund page is not working. Since I have not downloaded the second instance of the theme, I expect a prompt resolution. Kindly escalate this matter and provide a solution at the earliest.
Looking forward to your immediate assistance.
Hello.,
Refunds are not processed via comments, we suggest you open a ticket with us explaining your complete situation following the link below.
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-RefundYes, we saw that you have purchased twice, possibly due to some technical issues or another reason. No worries, we’ll assist you with the refund process.
Thank You
Please reply to emails. I am sending you from how many days. please let me infinite scroll for the search page. I have already informed you that I only bought your theme for that purpose.
Already replied via mail.
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
You replied to my email 2 days back. I have mailed you 2 times but no reply. there is no proper response from you. Please revert as I have already told you that I bought a theme for infinite scroll only which you have not provided on the search page. Please provide me with the solution.
Sorry for the inconvenience. We have replied via mail.
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
why you people don’t reply to emails? no support from your side. I have been contacting you for the last 2 weeks. you are sending a standard reply. Is this after-sales support you people provide?
This is your standard reply to emails. this is to make customers fool.
“Sorry for the inconvenience. We have replied via mail.
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com“
Please be professional. I am doubting on this marketplace what kind of developer they have onboard.
It is not always about refunds. I have put my energy, time, and money into such a waste author.
Please give good after-sales support.
Hello , do you offer full refund after i use the theme for 5 days and it dose meet my requirments ??
Yes, but before that, kindly check the Envato Refund Terms and Policy.
Thank You
Is the currency and language switcher included in the theme?
Hello.,
Yes, currency and language switchers are included in our theme.
Refer – https://prnt.sc/ErQxdFDkXT1l
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
So I dont need to install any additional app for this right
That’s Correct.
If you have any further queries, please feel free to contact us at – qodexweb@gmail.com
Thank You
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