6995 comments found.
Hi, I’m very interested in buying this theme — it looks great! I just have a few questions before purchasing. Is this theme SEO-friendly specifically for Q&A content? I mean, can both questions and answers get indexed and ranked on search engines, or is it mainly optimized for articles only? Thanks in advance!
Hi,
Yes, sure, it’s for the Q&A content for the SEO.
Hi developer, How to add custom currency in checkout? If its not listed on it. When will be next update of this theme it looks that its not updated since 2024, And I would also like to rquest that can you add option for crypto wallet?
Hi,
You can check it from here https://2code.info/docs/discy/snippets/ >> https://2code.d.pr/i/euOMRS
And we are wroking on a new update.
please i have installed my dicy theme on old domain but the domain had expired years ago, and want to use my dicy theme on my new domain, please how can i remove old expired domain attached to them licenses and add new domain, any help or website to deactivate old domain name
Hi,
You can use it in the new domain now.
how, it saying i should buy new license, this was previous response, but should i try again now, right?
Hi,
I’ve just revoked it again, you can use it now.
I bought the theme and installed it, but strangely it doesn’t show the logo option.
Hi,
Do you mean you didn’t find the logo option from the admin page? or upload the logo and didn’t find the logo in your site?
No, there is no logo option at all.
Hi Ahmed, I believe I’ve resolved the issue by installing the plugins required. Thanks. I will be in touch if need help. Is there an email address where I can contact you?
Hi,
That’s great to make that, you can send me directly to our support.
Hey, how can I change the widget icons?
Hi,
Do you mean these icons? or what? https://2code.d.pr/i/fyvdFT
And if yes, for what do you want to change?
Yes, I want to change those icons. I added some widgets. I need to change their icons.
https://ibb.co/Zz19qNmYHi, jetpack boost conflict with infinite load. I want to add an exception to here. What should I write to make an exception?
https://ibb.co/S7f9Wwrj1 – For example, choose the icon from here https://2code.info/demo/themes/Discy/entypo/
for example,
.users-widget .widget-title > i:before {content: '\266a';}
https://2code.d.pr/i/j9A3EH
2 – I didn’t know what the problem was. Please explain more.
When I activate the Jetpack boost plugin, the infinite loading feature does not work. There is a place in the plugin where I can add an exception. I want to add the infinite load property to this area and prevent the plugin and the property from conflicting.
Sorry, but I don’t know why it’s not working with this plugin. If you can remove this plugin, please do, or you can use the pagination style to not load more.
I’m using Rank Math Pro, but all meta tags, such as the description e and meta description are appearing twice on every page.
I only want to keep the meta tags generated by Rank Math Pro. How can I disable theme meta description and description ?
Please explain
Hi,
Because we have already option to show them, you have 2 options to remove ours, or remove it from the plugin.
theme settings/General settings/Enable SEO options >> OFF.
Thank you for your reply
You are welcome.
Good evening, I purchased your template, I have three tasks and I can’t find in the settings how to set it up. 1. I will only have two categories where questions will be asked, how can I put a form in the category instead of a button, not everyone sees the button. 2. And how can I remove unnecessary tabs in profiles. 3. How can I put a form on the main page without categories, but so that questions are sent to a specific category, for example, with a shortcode [wpqa_ask_question category_id=”123”]
I figured out the Profile Page Tabs menu using the profile tabs)))
Hi,
1 – Sorry, but I didn’t get your meaning. Please explain more.
2 – Great, you find it.
3 – Did you need any categories? You can remove it totally if you want.
I need to put the form on the main page or inside the category above the questions
You didn’t need to use the ask question button? just to add the from in any place you want/
I don’t receive emails about new questions((( I connected SMTP from the hosting, it didn’t help.
Hi, I set up SMTP, letters come that a question was asked. But if an unregistered user asks a question and specifies his email where the answers will be sent, then they do not come to him ((( Maybe he didn’t specify something in the settings somewhere?
A guest asked a question in a private message to the admin, but there is no way to answer him. Is this how it was intended?
I’ve replied to all your questions in your private message; please check your email.
Thank you. I’m waiting for the letter, it hasn’t arrived yet.
I didn’t receive a letter from you by email(((
Is anyone alive?
Hi,
I’ve already sent it to you in the same second I told you, please check your spam folder also.
Can you duplicate it again, I haven’t seen any letters from you anywhere, I looked through all my mail imprint007@gmail.com. Thank you
Yes, I’ve just sent it again for you.
1 . https://ibb.co/Gv7nDW0D – How do I place a form in a category?
2. https://ibb.co/1fZH0n1j – An unregistered user wrote a private message to a specialist. How can the specialist respond to it? And the specialist does not receive a letter to the mail about a personal message, everything is included in the profile about receiving letters
3. https://ibb.co/1J8L4wXB – An unregistered user wrote a message to a specialist, but the specialist does not have a message in his profile((( https://ibb.co/XfSdJkpr
4. Where can I enable permissions for unregistered users so that they can receive emails about responses? Notified included
Can you help?
Your functionality for unregistered users does not work ((( When a user enters an email, they do not receive emails with answers. And when you ask a question in a category, it is published without a category, you need to select in the admin panel for which category this answer is. This is a big problem.
+ I figured out the category, enabled them in the form and hid display none
Can you give an answer why guests do not receive notifications about answers to their questions and I can’t find where the guest’s email is displayed in the admin panel when he specifies it to receive an answer
I’ve just replied to your email.
4. Where can I enable permissions for unregistered users so that they can receive emails about responses? Notified included
You answered that there is no such functionality for receiving a response, but in the form for guests there is a function where the guest marks that a notification will be sent to the email. https://ibb.co/TBhtDKm6
It turns out this is a bug((( And I bought this theme in the future, confident that this function works.
How much will it cost? Add such functionality?
I did it myself, I had to rewrite the functions in 2 files
That’s great, do you want any other help?
Can you add a feature to send notifications to guests in the new update? Thanks. And when will the update be out?
Sending that to the guests is not easy.
It would be nice if they added it. So that you don’t have to constantly edit the code.
I’ll think more about it.
Thank you
You are welcome.
Hi, my site is heavy and the hosting company announced that this plugin is very heavy on the site, (my site uses Rocket) Is there a solution for this? Are there any compatibility settings between this plugin and the Rocket plugin? Sorry, I’ve run out of support. I haven’t asked anything for a few months since I ran out, but I would be happy if there was a one-time answer to this. It would be greatly appreciated.
Hi,
You try another cache plugin and let me know.
Dear valued support team, I’ve also checked LiteSpeed, and it performed much worse. While Rocket was considerably less detrimental, the queries still point to major performance bottlenecks, primarily originating from this specific plugin.
Sorry, but in this case, you need to change your host; you need to use, for example, SiteGround and use their cache service.
Thanks for the suggestion, but I’ve already tried three highly-recommended hosting providers, and unfortunately, none of them resolved the issue. It would be a significant hassle for me to switch hosts again, especially if the results are likely to be similar.
Two of the three hosting companies I consulted actually indicated that the problem lies with this specific plugin, and I have screenshots of their messages to confirm this. The performance metrics from my tests also align with this assessment.
I’d appreciate it if you had other solutions to offer in the future.
All the time, we are working on the speed and trying to improve our theme.
Good day , I will like to purchase this template but I will like to confirm some information, 1. on the apps user can add post and questions, but can’t find where user can add post on web 2. Let assume I purchase the app and theme at same time, if I edit anything in WordPress, is it going to reflect on app, I mean the layout 3. Is there anyway user can turn the earning points to cash to withdraw
Hi,
1 – Yes, you can do that from the theme and site, from here https://2code.info/demo/themes/Discy/Try/add-post/
2—Yes, but some aspects will be related to the app or site only, like the colors, for example.
3—Yes, A—The admin will add the minimum amount so that you can request his money.
B – The admin will add which points will convert to money, for example, 100 points will be worth $2.
C – The user allows adding his PayPal account.
D—The user can request his money when he gets the minimum amount and clicks on the request button.
E – When you click on the request, it will send you a message and a notification.
F—From the admin, you will see all the requests and all the users who need to pay for them manually. When you pay for them, you will go back to the admin again to click on the paid button.
G—When you click on the paid button, it will send him an email and a notification to tell him the site has paid for you.
H – You can cancel the request and send the mail and notification to the user.
Hello, I am using a new domain. What do I need to do to reactivate the theme?
Hi,
i’ve just revoked it for you, you can use the new domain now.
Thank u have a best day
You are welcome.
1. When I add Question from frontend. Question posted but I still in add question url
(Issue 1) Click Ask a question ( Fill all ) Then Click Publish Your Question. Taking Some Time – Now it shows “add – question ” Url.
But Questions Add.
(Issue 2) And Points Not Add For Asking A Question on User Account.
2. (Issue 3) User Answer Some Question But Point not add for answer a question.
Website: https://www.shiraverse.com/
Subject: Issue Report: Questions Not Reflected in User Profile or Earning Points
Dear Ahmed Hassan Sir,
We’ve identified a potential issue:
1. When a question is submitted by a user, no points are being awarded.
2. Additionally, the question is not appearing under the user’s profile, specifically in User Statistics > Questions.
This may be affecting tracking and user motivation.
You may use the following test account to reproduce the issue:
Testing Account Email: qopefe@asciibinder.net Password: qopefe@asciibinder.net
website: shiraverse.com
Please refer to our previous email for admin credentials.
Kindly investigate and let us know once resolved.
Best regards, Raju Kumar
Hi,
Your support has expired; please renew it.
1 – Try to deactivate the answer by AI and recheck it to know where the problem is.
2 – Do you activate for the user who asks a question to get points, or what?
3 – To get points, you must answer other people’s questions, not your own.
1. Questions: Asking A Question On Shiraverse. But Not Getting Points.
Note: Points System Is active for Ask A Question for all.
2. Questions Adding Problem: when I or user ask question. Filling all questions details link questions, category, and Tags. Then click on submit.
But only question added not tags and category. I am edited questions and again filled category and tags.
Hi,
So sorry for the late reply.
Please send me your site with admin account to check it.
Hi again! Thanks for supporting.
1) Jetpack scan find this error ( https://ibb.co/LdS28Rm9 ) How can I fix this?
2) When I click the down arrow I see some links are duplicated.( https://ibb.co/9mz8pyv0 ) How can I fix this?
Thanks for helping again.
Hi,
1 – We fixed that a long time ago and uploaded the fixed files.
2 – You can control them from the WordPress menus or rebuild them from the recreate button in the theme settings/Advanced settings.
1) So I can ignore that error then
2) Thanks I fixed the menu
That’s great, you are welcome.
How can I use custom icons for menus? I want to use something other than these https://2code.info/demo/themes/Discy/entypo/
You can do that from the WordPress menus https://2code.d.pr/i/8V6Rew
I can use the icons from this page :https://2code.info/demo/themes/Discy/entypo/ but I want use other icons. How I can do this?
Hi,
You can use it from here https://fontawesome.com/search?ic=free
Let’s say I want to add this icon: https://fontawesome.com/icons/whatsapp?f=classic&s=brands
What should I write to this holder https://ibb.co/jZbpxwqH
Use it like that: fa-brands fa-whatsapp
Thanks, it worked!
Is there a way to see unanswered direct questions in the asked questions tab? If user a asks a question to user b, if user b has not answered the question, user b will not be able to see the question in the asked questions tab.
When I add a social item, wordpress critical error happens. How can I fix this?
Thanks for patiently helping.
You need to add unanswered page to see them from the homepage tabs.
About the social item, can you give me a screenshots please?
After add a social, site crashes. After delete the social, site goes back the normal.
You can check these:
https://ibb.co/gL5Hs9VG https://ibb.co/YT0twrmp https://ibb.co/QFnNW3sXPlease send your site with the admin account to check it.
Could you please guide me instead if possible? I want to know how to solve this and I don’t want to disable 2FA etc. If you can’t figure out the problem without looking, that’s okay! I can try to solve it myself.
I have two other questions:
1- How to disable the text editor on the create group page?
2- How can I change the positions of these buttons?
https://ibb.co/99bZgm90Hi,
I need to see the admin account to check it, and what’s the problem?
1 – From here https://2code.d.pr/i/1V6NDz
2 – What do you want to make for the buttons? Please explain more.
1) It’s for group posts.I need to disable the editor on group creation page.
2) I have a ticker on my website.It overlaps the buttons. I need to move the buttons up a little bit. https://ibb.co/8gjhg4br
Hi,
1 – Do you mean for the roles? right?
2 – Just move them to button a littler, right?
Hi,
1 – The rules field is not available for removing the editor.
2 – You can use this code
.dark-light-switcher-2,.go-up,.ask-button {bottom: 60px}
Pre sales questions 1. does this website have a built-in algorithm functionality? 2. Can it support AI integration in case of moderation, content recommendation?
Hi,
1 – What exactly do you want to do here?
2 – Yes, you can integrate ChatGPT to answer the questions.
I mean for user behavior tracking, personalized recommendations, or content moderation
Or if there is any third-party plugins or API for enabling this functionality?
No, just tracking the users when they make some activity in different questions in unfollowed categories, it will show the questions from these categories to see them.
Thank you
You are welcome.
Hello, I have a few question for you.
1) Do I need a SEO plugin or everything just fine with the default theme? If you were me, would you use a SEO plugin?
2) If I use the Loco Translate plugin, will I lose my translations after a theme update?
3) Do I need a plugin for anything else or again default theme is just fine?
Hi,
1. You don’t need any more thing. But if you want to use any plugin you can use yoast plugin.
2. Choose the important option to keep them saving outside the theme and WPQA plugin.
3. No, you don’t need anything.
Hi, when user posts answer in a question form, he sees: “Your answer has been added successfully, It’s under review.”
And later when I log in as an admin, I do not see any notification about reviewing the answer.
how it can be fixed?
Thank you.
Hi @alexalex2023!
Thanks for using Discy.
You can choose your permissions from the theme settings/User settings/Permissions.
Thank you, we look forward to serving you!
Best Regards.
Hello,
How to remove ADD MEDIA and “insert image” from the question form ?
Also, if someone copy image & paste on form then image should not accepted.
i have also your WPQA plugin installed.
Hi @alexalex2023!
Thanks for using Discy.
About to didn’t allow the image in this case, you need to remove the editor totally and make it a normal textarea.
Thank you, we look forward to serving you!
Best Regards.
Good day. I have a few questions before purchasing. Is it possible to display a short overview of the answer in the question feed? And are there any shortcodes for categories and forms for sending a question? I can’t view the documentation.
Hi @imprint007!
Thanks for your interest in Discy.
Yes, you can do that.
However, regarding shortcodes, they are not available for the categories.
If you have any more questions, please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Thank you, is there a shortcode for the form to send a question? So that the question is sent to the category ID?
What do you want to do exactly?
I need to have two categories on different pages and a form without choosing a category, so that a person writes a question directly to the category on the category page
If you ask the question directly from the category page, it will choose the category itself.
Oh great, then I’ll buy it. After purchasing, can you tell me how to make a preview of the answer in the feed?
Sure, I’ll let you know.
I’m planning to use the Discy theme for a project like a social polling/question platform. I want to ask:
Is it possible to show the voting results in percentages (e.g., 45%, 30%, 25%) instead of just upvotes/downvotes or best answers?
If not natively supported, is there a recommended plugin or a customization method for this?
Thanks in advance!
Hi,
No, sorry, but this is not available, if you want we can make it for you with custom price.
Hi,
It will be ready in the next update.
Also, While answering questions, it’s getting posted multiple times. This is happening for many users . Here is my website: https://www.answerclub.org/
Your support was expired. Please renew it.
And please explain more the problem, I didn’t get your meaning.
Sure no, because it’s just a note and not error.
But the note is visible to all the users. It is affecting the user behaviour. You have mentioned in the previous comment, that it’ll be resolved in next update?
I’ve made it already, but you activate all the notes from your WordPress config, and you can hide them.
I don’t understand. What do you mean by notes? Plugins? Can you make it clear
No, notes from the config, you can check the WP_DEBUG from the wp-config, and make sure them like that
define('WP_DEBUG', false);
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);
Hi there,
May I know where can I change to following code:
<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1”>
PageSpeed Insights Results: Disabling zooming is problematic for users with low vision who rely on screen magnification to properly see the contents of a web page.
Hi,
What changes do you want?
The viewport changes, I can’t find the option.
Please check the below screenshot:
https://snipboard.io/1uOnS3.jpgAlso the another issue below:
https://snipboard.io/ed1ZzT.jpgOk, both of them will be ready in the next update.
Hi Dear,
The sticky questions are not counted for the items per page. Even Pagination style is Pagination or Standard. It slows down the site and makes a Big DOM size when there is 30 sticky questions at Home page.
Could you also update this in the next update?
But no one make 30 sticky questions in one page.
Its not counted because just showing in the first page.
Actually, I’m the one who set up the 30 sticky questions on the Home page. I changed the label from “Pinned” to “Hot Q” so that users would feel like the questions are Hot Questions, rather than just pinned. This way, it looks more natural and engaging. I can also manually sort them if needed.
It’s not making for that, you can make a custom page for questions and show them by category or question ids.
How? Could you guide me please? Can I also manually sort the questions to users?
You can do that from here https://2code.d.pr/i/dzL3Yt and for the sorting, you can put all the questions you want in a specific category and sort them by changing the publish date of the question to be old or new.
Changing the publish date of the question may conflict with my site terms and conditions. Because it is the users generated question, I have no permission to change the date.
I think you added these questions related to something you want. in this way you can’t sort them.
So there is no solution to sort the users generated questions at Home template….is it?
No, but I can do that for you with custom price if you want.
How much will it cost?
Please send me a private message.
