12598 comments found.
Hi. I want to edit the “Fast delivery within 72 Hours” section and where do I need to enter the “Specification” section?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
I have used “Get a Quote Button for WooCommerce” by WPBean for my other website with woodmart theme which was still working good but When I installed the premade template (https://woodmart.xtemos.com/demo-organic/demo/organic/#/demo/organic/) then the plugin just keep saying “[object Object]”. The plugin has no issue because i have installed a different prebuilt template where the plugin working great.
Please help
I have already opened a ticket. Ticket Number – #655386
Hello,
Thank you for contacting us. We have answered your request on our support forum.
Kind Regards
Issue solved. Thank you for the great support.
Hi, can we change the default sorting option on the products in the shop page. I want to list the latest products on top by default?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi
Why there is no Layout options for blog and portfolio posts?
Hello,
Thank you for the question.
We are working on custom layouts for the blog and portfolio. They will be introduced in our future updates.
Kind Regards
Nice,
waiting for that
I’m planning to switch from the Xstore theme to WoodMart, but I have one issue with the checkout page. I want the coupon code input field to be visible right below the subtotal on the checkout page, without needing the customer to click a button to reveal it. Right now, the coupon code field is hidden at the top and needs to be clicked to open. I’ve seen demos of the theme, and it looks the same everywhere. Can you help with this customization?
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
It is how the coupon field is displayed in WooCommerce by default. Unfortunately, we don’t have a custom code to change this.
Kind Regards
i have puchased the theme but i have nothing in page website when i import a prebuilt website , just a text in the webpage
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
I got my support renewed. When i am trying to create ticket i dont see option to create. Why?
I need report few issues which need with priority. What is the point to pay if i wont get option to create ticket.
For mobile view if go to store the filters taking hiding which is fine but taking too much space which looks very ugly. https://www.quexer.com/shop/
Please help me to fix it faster as not able to raise ticket.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
I am existing customer and i am using Woodmart theme from months. As my support expired i renewed it. Even after renew i am not able to create tickets, that is my concern.
I already have account why will i create account again
Thank you for extending your support. Now you need to go to your account on our website xtemos.com and click on the “Update” button for your purchase code. It will actualize your support expiration date and then you will be able to create a new topic.
Thanks its solved.
Hello, where can I change the website language?
But not the wordpress language but the woodmart language
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi, how can i activate shop sidebar for “archive tax-yith_product_brand”?
Hello,
Our sidebar works on WooCommerce archives only. There is no option to activate it on custom taxonomies.
Kind Regards
Its woocommerce but generated with yith brand plugin. Not possible? Any snippet for that?
Unfortunately, we don’t have a custom snippet for this.
Hi! .wd-accordion-title or .wd-accordion-title-text don’t appear when translating a page with WPML. I can’t find this anywere in Custom Term Meta Translation or Custom Fields Translation. Can you confirm this theme is fully compatible with WPML?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Thanks for your reply! Unfortunately it’s a client’s website and i’m restricted only to the WPML plugin page. I don’t have access to the licence and I think the client don’t have neither, since it worked before with another team.
Also, some blocks can’t be recovered in editor. The theme is not fully compatible with WPML.
It adds an extra “i”, categoriesIds vs categoriesIids.
https://i.imgur.com/xwQpZLh.jpegAlso WPML doesn’t detect accordion title to translate.
You need to ask your client to create a support request in this case. We provide technical support via our forum only.
The issue is the Accordion (Pane) block text are not translatable because they’re not stored in block attributes (e.g., title). Instead, they are rendered as raw HTML inside the block between tags.
Can you please update the block so the title is saved as a proper attribute in the block’s JSON? This will allow WPML to detect and translate it properly and also will make the theme fully compatible with WPML.
We will buy another licence when this will be fixed. Until then, we will stop using WPML.
Thanks.
This title is stored in block attributes according to Gutenberg code guidelines. Note that not all of the attributes are stored in the JSON. And it should work with WPML without any problems. If you can’t translate it, create a topic on our support forum and our specialists will help you.
We will check and fix this in our next theme update if there is a bug in the theme.
Follow-Up Emails:
Currently, the WoodMart theme does not offer functionality to automatically send follow-up emails encouraging customers to review their purchased products and include a photo with their review.
This feature is widely used across many Shopify stores, as verified customer reviews—especially those with photos—play a key role in building trust and social proof. Displaying these reviews directly beneath product listings helps potential buyers make more informed and confident purchasing decisions.
Additionally, offering an automatic discount code after a customer submits a review can serve as an effective incentive for future purchases.
Please consider adding this functionality—it would be a valuable enhancement to the shop experience.
Thank you!
Hello,
Thank you very much for the feature request. We will consider adding it in our future updates. You can also share and discuss your ideas here https://woodmart.canny.io/feature-requests
Kind Regards
Hi,
I just renewed the invoice for Woodmart support, but I can’t type anything on the forum, so I’ll ask my question here.
I’ve been using the Woodmart theme for years for my website, but the sidebar only appears on the category page in Dutch. I add a Woodmart woocommerce layered nav via classic widgets, and set the category and language, but no matter what I do, nothing appears.
I’ve disabled the sidebar in the settings and enabled it again, but it doesn’t help. I’ve also deleted the cache and resynced the libraries with elementor pro.
What’s wrong?
Hello,
Thank you for extending your support. Now you need to go to your account on our website xtemos.com and click on the “Update” button for your purchase code. It will actualize your support expiration date and then you will be able to create a new topic.
Kind Regards
Hello, I want to sell some products on my website with payments (direct purchase), but I also have other products (customized ones) that need to get a quote before. Is it possible to add some products in catalog mode and others in normal direct buy ? If not, is it possible with your theme or not ? Thanks for the help.
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
I purchased the WoodMart theme four years ago but haven’t used it until today. I tried to install and import the “Minimalism” demo on a fresh WordPress installation hosted on SiteGround. However, after the import process completed, the theme didn’t import fully and isn’t functioning properly. I need help resolving this issue.
Here is the domain name after the importation https://doranil.com/Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi,
Here is the website and you can easily see the issue, no need to send screenshots or ….
https://doranil.com/Also I have to mention that, I purchased the WoodMart theme about three years ago but only just started using it. I understand my support period has expired, but the issue seems to be with the theme itself.
I’m trying to import the “Minimalism” demo on a fresh WordPress install (SiteGround hosting), and it’s not importing or working properly. This demo should work out of the box, and the problem isn’t on my end.
I’d really appreciate your help fixing this issue, as it’s preventing me from using something I’ve already paid for.
Thanks,
It looks like the containers are disabled in the Elementor Settings. Could you please send us a screenshot so we can check?
Honestly, it feels like you’re just replying for the sake of replying without fully reading or understanding my messages. This is becoming a frustrating loop and a waste of time, as I keep repeating myself with no real progress.
I already provided the website link, so I don’t understand why you’re asking for screenshots without even specifying what exactly you want to see. You have access to the live site — everything you need to check is right there. Also, I’m unable to attach any files here, so asking for screenshots isn’t helpful.
Please review the site properly and let me know how this can be resolved. I’ve already spent too much time trying to fix something that should be working out of the box.
Thanks,
We can’t check this since it is inside your admin dashboard. You can use Gyazo or Monosnap to share your screenshots via cloud services as links.
I’ve sent you an email to continue the conversation there, as resolving the issue here might take too long.
I’ve included the admin username and password for the website in that email. Please check it and proceed with fixing the issue.
Hi, The website still has issue even after the dummy content importation, as an admin, I can view all product pages normally, but when accessing the site as a guest (not logged in), the product pages load the correct URLs but show the following message instead of the actual product details:
“Great things are on the horizon
Something big is brewing! Our store is in the works and will be launching soon!”The site is not in maintenance mode, and the homepage, product categories, prices, and images are all visible to guests. Only individual product pages are affected.
I haven’t made any changes to the credentials, so you should still have access to investigate.
Could you please look into this as soon as possible and help resolve it?
Please fix the bug with taxonomies already! After last update it is impossible to chose taxonomy in anything (for example product grid or product tabs). It just doesn’t load any taxonomy or ID!
I don’t want to pay for support every time you update theme and bug appears …
Hello,
Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.
Use the contact form here https://themeforest.net/user/xtemos
Best regards
Can you please guide me on how to change the blue background color of the page heading text area on non-Elementor pages, such as the Compare page, Blog page, etc.?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello,
I have a general question about using your theme. During the setup process, I noticed that there’s an option to install a demo version of the theme, which is great. However, when I install the demo, it also includes a lot of sample data, such as sample products and other content.
I would prefer to start clean — without any sample data — but still have the theme look like one of your demos. Is there a way to set up the theme to look like the demo, but without importing the sample content?
Also, you shared a link that seems to be a documentation or guide — is it possible to find instructions for this specific setup there?
Thanks in advance!
Hello,
Thank you for using our theme and contacting us.
Our dummy content can be imported with all the products, pages and settings. Unfortunately, it is not possible to import specific parts only.
Kind Regards
Hi, I am planning to buy theme. Please tell if it has two features -
1. I want to add text content in the shop page after the products are displayed. 2. On the single product page, can I add custom fiesld such as text box, radio button, file upload etc and also change pricing based on the input data. Similar to – https://woocommerce.com/products/ultimate-custom-product-fields/
Thanks
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi,
https://ibb.co/k27dZVF8Is it possible to invert the colors of the aside submenu? I would like the background to be white, and the current and hover states to be red. However, I can’t find the CSS class to change it. Could you please provide the CSS?
Thank you in advance!
Best Regards; Isabel
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
