68 comments found.
Hi there, if you don’t already own Elementor Pro, you will need to obtain Elementor Pro separately here – https://be.elementor.com/visit/?bta=13981&nci=5757 There are also free GPL alternatives available. Our themes have been tested with one of the most widely used options —https://proelements.org/ — and the theme is fully compatible with it.
Regards: VamTam
Hello, can I sell digital products with your theme?
Hi there, this theme is not suitable for digital products. VamTam
Hi, is it true what some comments say? That the template doesn’t work unless Elementor Pro is purchased separately? Is that true? I imagine not, right? If that were the case, it would be clearly stated, right? I’ve purchased other templates that work with Elementor Pro, but they’re included in the package. Is this not the case? Could you please inform me before making the purchase? Thank you very much.
Thank you for your interest in our themes. You need Elementor Pro for this theme. It is not bundled with the theme. Alternatively you can use – https://proelements.org/ VamTam
Do I have to install Elementor Pro or Pro Elements, either one, before installing?
Yes, you do.
Ok, but with Pro Elements everything will work perfectly, right? Both the installation and the website?
We support it and I see clients using it but it is not developed by us or Elementor.
Your answer isn’t clear to me. I just need to know if the installation and template will work properly with Pro Elements or not.
There is no clear answer the way you expect it 
. Proelements works with the theme, but Elementor Pro is better option as it is backed by decent company – Elementor. The only advantage of Proelemets is price – it is free. VamTam
I don’t care if it’s free or paid, decent or indecent… I’m asking if both the installation and the template will work well with Pro Elements or not. It’s a simple yes or no question…
By not answering yes or no, you’re making me doubt…
If you don’t know, you can tell me: I don’t know…
Thanks.
They are not the same sorry. Only use ProElements if you can’t afford the Premium one.
I understand they’re different. Now, let’s say I decide on Pro Elements. Will the installation and template work well in that case? Yes or no?
It’s working for now, but I can’t guarantee the company’s reliability in the future.
I understand, thanks!
I have just bought this beautiful theme, but I can not use it until I also purchase Elementor Pro plugin, that is an annual payed plugin… No where on your page it says you need to buy this plugin too.
So could you please help me out making my setup look like your pre-build websites without buying this plugin. If not, I would want my money back please. Thank you for understanding
Hi there, 1. you have a GPL free option like – https://proelements.org/ 2. You can always ask for a refund – all you need to do is fill in the form at this link, and we will proceed with the refund ASAP:https://themeforest.net/refund_requests/new Regards: VamTam
Hello, will this theme work in a multisite setup? I have another one of your themes as the main site and I like the documentation and stuff so if this theme will work for multisite then I will be happy to purchase it or my project. Digging the other theme I got from you!
Hi there, noo we don’t support Multisite. VamTam
Hi, after the recent theme update, my website’s header on mobile devices shows up twice (https://ovrflw.org). Are you planning on releasing another theme update to fix the issue? Thanks for making the best theme, by the way.
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hi, one more time, the last update of elementor is generating conflict with “VamTam Elementor Integration” have to deactivate your plugin for get website work again. If i activate “VamTam Elementor Integration” every elements with any effect became invisible on front : .elementor-invisible { visibility: hidden; }
Hi there, this was fixed in the latest update. Thansk
Hi, last update of elementor pro is generating conflict with “VamTam Elementor Integration” have to deactivate your plugin for get website work again. If i activate “VamTam Elementor Integration” every elements with any effect became invisible on front : .elementor-invisible { visibility: hidden; } Any update planned?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
hola, cuando compras producto no dice nada de que se necesita el Elementor Pro y cuando lo vas a instalar te dice que es obligado. Si no no deja descargar el tema. Que solución hay para ello??
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hello. How can I change the name of the trainer in the background? (JORGE FRANKLIN)
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
Hello, can I turn this theme into a one-page website? How do I do that? Thank you.
Hello, can I turn this theme into a one-page website (meaning, when I click on a menu button, the website scrolls down to the corresponding section of the button I clicked)? How do I do that? Thank you.
Hi there, you could but this is some work. You’d be better off buying a theme with One page layout included in the the demo content. Regards: VamTam
Hello, thanks for the response. One more question, is it possible to change the green arrow to another element? This is because my logo is an A-shaped symbol and I thought about replacing the arrow with my symbol, is it possible?
Hi there, yes, it is possible. Thanks
Hola, buenos días,
Hice un reporte de un error en la plantilla.
La sección del Carrito del Menú aunque se edita, no se ve en el frontend del cliente. La descripción, precios, totales y demás se ven al editar con Elementor pero al correr la actualización, no sé nada en la web modo usuario.
Muchas gracias por la ayuda que nos puedan brindar. Ingrid
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
Dear Support,
Could you please tell me how to change the menu under classes : Outdoorclasses – Group Training …
Regards
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
Hi,
I bought the theme 4 days ago and installed it correctly. I started to change it but today my site is a blank page and I can’t change anything with elementor.
Please help Thank you
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please submit your question as a ticket on our secure Helpdesk, so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
Hello, Pre-sale question : would your theme be compatible with LearnPress plugin or another online-course / learning management system plugin ? I need to sell online course available upon purchase. Thank you
Thank you for your interrest in our themes! The LMS plugins are quite complex and I doubt the theme will work our of the box with them. You’d better choose a theme specifically built for them. Regards: VamTam
Hello, I need an update on this theme. The site is very slow and especially the payment process.
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
Dear Support, when i click on edit with elementor i see white page not loading anything to edit page, how we can solve this issue?
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
theme doesnt work on php 8 or 8+
Hi there, it does work with PHP 8 in fact it is higly recommended to be 8 +. Regards: VamTam
this is the error we keeting getting when we try running site on php 8 or 8+
2023-08-02 13:04:23.721443 NOTICE T0 [STDERR] PHP Warning: Division by zero in /home/gin1/domains/public_html/wp-content/themes/f7/vamtam/classes/framework.php on line 222\n
it works well with php 7.4
Fatal error: Uncaught DivisionByZeroError: Division by zero in /home/gingerdo1/domains//public_html/wp-content/themes/f7/vamtam/classes/framework.php:222 Stack trace: #0 /home/gingerdo1/domains/public_html/wp-includes/class-wp-hook.php(308): VamtamFramework::theme_supports() #1 /home/gingerdo1/domains//public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /home/gingerdo1/domains/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/gingerdo1/domains/public_html/wp-settings.php(601): do_action() #4 /home/gingerdo1/domains/public_html/wp-config.php(112): require_once(’...’) #5 /home/gingerdo1/domains/public_html/wp-load.php(50): require_once(’...’) #6 /home/gingerdo1/domains/public_html/wp-blog-header.php(13): require_once(’...’) #7 /home/gingerdo1/domains/public_html/index.php(17): require(’...’) #8 {main} thrown in /home/gingerdo1/domains/public_html/wp-content/themes/f7/vamtam/classes/framework.php on line 222 There has been a critical error on this website.
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi , Great theme. All works out , except 1 thing. Third (3) level menu on desktop does not work. I don`t need a mega menu, just when hover on a second level menu that it has also submenus , to show them. Thanks in advance.
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Sure, I will create a ticket there. Thanks
Hello. I just downloaded this on Envato Elements but I don’t have a purchase code. How do I get a purchase code? My item license code is: 9WVD3SXECM
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Haha I can’t sign up to submit a ticket, because I don’t have the item purchase code.
All I get is a .txt file that has a item license code. But it doesn’t work when I put that in to the item purchase code. I can’t sign up to submit a ticket with it.
Hi there, Log In – http://bit.ly/2GqIJNv Thanks
