28 comments found.
When viewing the preview on Themeforest I get the following message: “Error establishing a database connection.”
Hi, Thanks for contacting us about this issue. We have just checked our site and it’s working fine now. It seems have an issue with our server disk and we resolved it. Please try and check the demo again. Regards!
Hi I have bought this theme and using it. now i have added members. But i have to show all the members in a page. but i don’t see any option to display all the members. there is no widget or no template. How to display all the members list in a page. i want to have menu option members and when click i want to display this members page.
Hi, Thanks for contacting us about our product! You can go to Appearance -> Menu then go to Member Section -> slick View All tab you will see All Member checkbox. You can use it to show all member: https://prnt.sc/3Z7QWYTK-G9d . If Member section doesn’t show please check in Screen Options at the Top Right: https://prnt.sc/CvkBPba28mkl . That’s Member Archive page and to manage it you need to go to FamiPress -> Members -> Archive Layout,...: https://prnt.sc/xVIb0Q24vktk . Here is the document of theme: http://document.harutheme.com/famipress/ . Hope this helps! Regards!
hi, Thanks for the quick support. This helped. I tried the same way to display the blogs as Blog Pagination Nav. But i dont see the option to get the blogs. Any help on this is much appreciated.
Hi, Please go to Theme Options -> WordPress Settings -> Archive (Blog) Settings -> Blog Paging Style . Please note your Blog page is the page you set in Settings -> Reading -> Posts page. Hope this helps! Regards!
hi, Thanks for the support. I am planning to build the mobile app for this site. Do you support api features for this theme? or can you guide us to the correct direction to start with?
Hi, Thanks for your feedback! Currently our theme use haru_member custom post type to manage member. To enable API you can follow this topic: https://developer.wordpress.org/rest-api/extending-the-rest-api/adding-rest-api-support-for-custom-content-types/ . You can find in: wp-content/plugins/familypress/includes/posttypes/ . Hope this helps! Regards!
Hi HaruTheme, Is there a pure HTML (non-WordPress) version of FamiPress? If not, do you plan to release one or offer a custom conversion to HTML? Thanks!
Hi, Thanks for contacting us about our product! Currently we have only WordPress version for FamiPress. Regards!
Is there a way to show Husband and wife at the same level and their arrows should lead to their children. The way it is shows right now give a confusion.
Hi, Thanks for contacting us about our product! Currently we don’t have tree layout with husband and wife in a row. However this is the issue about CSS only for tree (not difficult). We’ll research and add it when our theme reached more sales. Here is the document of theme: https://document.harutheme.com/famipress/ . Regards!
Thanks for your quick response – yes, it sounds like a CSS change could do the trick.
I want to share some feedback: as is, the current family tree layout causes confusion because spouse appear vertically/horizontally below/ahead the person.
Logically, the husband and wife should appear on the same level, next to each other, and the arrows / connectors should lead from their joint node to their children. That makes the relationship much clearer.
This feature is a deal breaker for me. I really like the product and think it’s excellent overall. Once you add this husband/wife same-level layout, I will purchase it for sure.
Thank you for considering this – I hope you’ll be able to include this in a future update.
Thanks for your feedback! We’ll research to add it later. Regards!
Thanks. I decided to still buy the theme license to show my interest and support.
Thanks for your purchase. Regards!
Demo site is down.
Hi, We have just have some small issue with disk usage of demo server. It’s working fine now. Please check again. Regards!
Hi! Can I use the “root person” just like the usual genealogy products (Ancestry, FamilySearch), rooting the youngest person and the tree goes backwards? Thanks!
Hi, Thanks for contacting us about our product! Currently our theme doesn’t support data from 3rd site or services. We’ll research about it later. You can read more about our theme by view the demo and read the document here: https://document.harutheme.com/famipress/ . Hope this helps! Regards!
I need this theme but it will not be used for humans. I will use it for a project i have in mind. If it works it will be great and if it does there are no other theme that have what i am looking for just this theme. I was thinking can I get a discount so I can be able to if it fits to my project.
Hi, Thanks for contacting us about our product! Currently our theme already discounted from 59$ to 29$ and this is very cheap price. Here is the document of theme: https://document.harutheme.com/famipress/ . Regards!
how can i tranlate the content on th etheme since i notice it has .pot files but no section on admin to translate
Hi, You can following this topic to translate: https://harutheme.com/forums/topic/how-to-translate-wordpress-theme-or-plugin/ . In this case you need to translate FamilyPress & Haru Fami Press plugin and FamiPress theme. Hope this helps! Regards!
i tried but what i want to translate is the in admin panel side to spanish and it doesnt translate
Hi, Please make sure you translate correct strings at backend. Also please make sure you changed language at admin to the language that you translated. If you changed language but it still doesn’t work, please send send us an email to harutheme@gmail.com or create a topic on our support forum with your site information. Regards!
Is the theme multi-user? Can a user register and create their own family tree? Can their tree be connected to other trees? Can they enter data from the front end?
Hi, Thanks for contacting us about our product! Currently admin & editor can create tree. User can’t create their own family tree if role is not editor. You can use this plugin for control member roles: https://wordpress.org/plugins/members/ . A member want to display in a family tree must have mother and father. You can see more here: https://harutheme.com/forums/topic/how-to-import-member-via-csv-template-for-familypress/ . Sorry but frontend submit doesn’t support now. We’ll research about it later. Regards!
Hello, I installed the FamiPress theme, and I encountered numerous WordPress PHP debug errors. I proceeded to downgrade my PHP version from 8.2 to 8.0 and my WordPress version from 6.8.1 to 6.7.2.
I still receive the following deprecated error when adding a new member, which prevents me from saving or publishing any new members. I cannot downgrade my PHP any lower:
Deprecated: Required parameter $i follows optional parameter $args in /home/abel/public_html/aguilarfamilyline.com/wp-content/plugins/familypress/includes/libraries/cmb2/includes/types/CMB2_Type_Multi_Base.php on line 34
I tried to sign up for your support system, but I never got the signup confirmation email back.
Hi, Thanks for contacting us and choosing our product! Can you tell us what email address that you register on our support site? We’ll check it for you. In this case you can turn off debug of WordPress: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ . We’ll notice this issue and check our theme & plugins with PHP new version. However our develope site using PHP 8.4 and it’s working fine. Regards!
Hello my friends, presales questions: 1st, deals breakers for me: to display the relation between family members in the tree: https://demo.harutheme.com/famipress/tree/brooklyn-mearsley/ meaning, for example: instead of the heart icon for jenny frances maybe a tag with the daughter text, and just at the side of Brooklin a line that connects to the wife ¨card¨ And as you can see in the link provided, i am looking at desktop and the right part of the tree is partially not visible, i know that have the zoom in and out options, but is there a way to start with a viewport of the tree correctly displayed, then, if someone want to take a closer look (due to eyes problem) then ok to zoom it. It is possible to add a mini description to each photo from the albums in the gallery section? Also, it is possible to display the mother father relationship (and cards of course) of any person (before they card and the family tree of that family member) If you need an example with links of the features i am asking for, please let me know I will send you privately. I love your theme, its more aesthetic than the competitor, but it is important for me the things already exposed. Thanks in advance and continue your good work!
Hi, Thanks for contacting us about our product! Currently to understand how the tree display & works please see in this topic: https://harutheme.com/forums/topic/how-to-import-member-via-csv-template-for-familypress/ . You can send us the features you are asking via email harutheme@gmail.com . But please notice, we’ll review your suggestion but not sure will add them in our theme & plugin. We need to review it first and will answer to you later. Regards!
Hi Haru Theme – I am looking to recommend a client purchase the theme for a Genealogy website project. I noticed there is an error on the Shop page in the demo:
Warning: Undefined variable $use_label in /var/www/htdocs/famipress/wpcontent/themes/famipress/woocommerce/loop/orderby.php on line 39
Can you correct that error?
Hi, Thanks for contacting us about our product! We have just checked and resolved the issue. This issue happens when WooCommerce automatic update. If you see other error, please report. We’ll resolve it. Here is the document of theme: https://document.harutheme.com/famipress/ and support forum: https://harutheme.com/forums/forum/themes-support/famipress/ . Regards!
Good job fixing the issue quickly. However when clicking through to the individual products in the shop there are also errors:
“There has been a critical error on this website.”
The products only display breadcrumb and error.
Hi, It seems the issue happens when WooCommerce automatic updates on the demo site. We have just updated the new version on demo site and it’s working fine now. Regards!
Excellent. I have reccomended the theme to my client.
Thanks for your feedback! Regards!
Does the family tree support displaying children separated by parent grouping? (e.g. Family Member + Spouse A shows their kids and Family Member + Spouse B shows their kids)
Hi, Thanks for contacting us and choosing our product! Sorry but currently we have only option to select Root of the tree and will display all Spouses on the tree. We’ll notice your suggestion about this feature and research about it later. Here is the document of theme: https://document.harutheme.com/famipress/ and support Forum: https://harutheme.com/forums/forum/themes-support/famipress/ . Regards!
I get this error message when I try displaying family tree in the front end “You are missing Root ID to display tree!”.Please assist.
Hi, Thanks for contacting us and choosing our product! Currently there are 2 ways to display tree. 1. Create a tree in admin dashboard and it will display like this: https://demo.harutheme.com/famipress/tree/brooklyn-mearsley/ (please see URL is /tree/... 2. Click on View Tree in Member List or Single Member: https://demo.harutheme.com/famipress/member/ then you will have URL like this: https://demo.harutheme.com/famipress/familypress-tree/?root_id=6464 (it will have a root_id). So if you are view your tree page in case 2 without root_id like this: https://demo.harutheme.com/famipress/familypress-tree/ it can’t show the tree. Hope this clear for you. Here is the document of theme: https://document.harutheme.com/famipress/ and support forum: https://harutheme.com/forums/forum/themes-support/famipress/ . Hope this helps! Regards!
Dear Sir, I want to buy your theme, but when I tested the family tree on mobile I saw that I could not view the details of any member of the tree, I mean the members are not clickable on mobile like on PC. is there any solution for this issue??
Hi, Thanks for contacting us about our product! We have just resolved this issue on the demo site. You may need to clear cache or use Incognito mode of browser to see changes and check again. We’ll release a new version to resolve this asap. Here is the document of theme: https://document.harutheme.com/famipress/ and support forum: https://harutheme.com/forums/forum/themes-support/famipress/ . Regards!
We released a new version. You can check it now. Regards!
My family tree has nearly 5000 members and has a CSV file. Can I import it?
And the man has no wife by his side
Hi, Please read this topic tutorial and you will have the answer: https://harutheme.com/forums/topic/how-to-import-member-via-csv-template-for-familypress/ . Regards!
Hello there! Is the plugin capable for merging two or more roots in a single tree?
Hi, Thanks for contacting us about our product! Currently we support 1 root in a tree (with any spouses). You can view example here: https://demo.harutheme.com/famipress/tree/brooklyn-mearsley/ and more in the document: https://document.harutheme.com/famipress/ . Hope this helps! Regards!
so currently i can add how many different families as i want, its just not configured where a user can create an account and begin adding their own familiy. but as admin the user can give me their family and i can add their family, and 100 other users can give me their families and i can add their family as admin… is this correct?
Hi, Thanks for contacting us about our product! Currently Family same as Post Category and you can add many Families as you want. You can provide permission for an user like Editor to allow he add their own member. As an admin you can add familes & members. You can read more in the document here: https://document.harutheme.com/famipress/ . Users also can send to admin a list of user by CSV template then you can add it to your site by following this topic: https://harutheme.com/forums/topic/how-to-import-member-via-csv-template-for-familypress/ . Hope this helps! Regards!
Im looking to purchase but If I can not import or export via CSV info, that would be a deal breaker for me. To much family info to recreate.
Hi, Thanks for contacting us about our product! We are creating CSV template to help customers easily to import member: https://docs.google.com/spreadsheets/d/1zS6Uh9nFgj95_4TW3l38uZUqae0baXvjD5-1Itm5_Vc/edit?usp=sharing . We’ll try to finish the tutorial in next some days. Regards!
Meaning the interface cannot be installed on wordpress even though all the above parameters have been selected.
Hi. Almost case will works fine. May be some issues with plug-in conflict,… that our theme can’t control. We’ll check directly on your site when you purchased our theme. Regards!
Bought this theme but can’t find where to activate it
Hi, Sorry but your question is not clear and we don’t understand about it. If you have already purchased our theme with another account, please use it to get support. As we see you haven’t purchased our theme with this account. You can create a topic support here: https://harutheme.com/forums/forum/themes-support/famipress/ or send us an email to harutheme@gmail.com with your purchase code. Regards!
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Warning: Attempt to read property “post_content” on null in /home/kmecwapyhosting/public_html/wp-content/themes/famipress/framework/includes/theme-functions.php on line 270
Deprecated: str_contains(): Passing null to parameter #1 ($haystack) of type string is deprecated in /home/kmecwapyhosting/public_html/wp-includes/shortcodes.php on line 246
what is the error
Hi, You can create a topic support here: https://harutheme.com/forums/forum/themes-support/famipress/ or send us an email to harutheme@gmail.com with your purchase code or turn off debug WordPress: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ . Regards!
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