4677 comments found.
no reply? i sent support requests …. but no reply?
Where did you send it? Here in comments or by email? If on email, then what email address?
When did you send it?
What was your question?
Hi bro. Thank you for the last support.
Here is my other question. How do I set up points so when users exceeded their free points, the can use points they got to send more messages.
I can see this feature when creating packages that point can be trade for other things like, top, features, message etc. how can I make this happen I have already installed the mycred plugin.
Thanks
Pls respond
Hi Iamakinola. Select this option: WordPress -> DateBook -> Dashboard -> Points -> Points system -> select this option “myCred – points management system”.
In the myCred settings, you can assign 1 point (or more points) for every visit of profile. For example, when a user visits some profile, then he gets 1 point.
After that, he can use those points to send messages.
You can assign number of points for every message in a subscription plan. Go to here: WordPress -> DateBook -> Subscription plans -> open a pan for editing -> enter number of points.
I did all this but users can’t use points to send messages it redirect them to subscribe
I checked it all on our side. It all works correctly. I got some points after I selected a subscription plan. After every message I sent in the chat, my points were deducted. Pints work correctly.
It is not clear what you said. You said “users can’t use points to send messages it redirect them to subscribe”.
How are they redirected? From what page? Are they redirected when they click on the Send button in the chat window?
Perhaps, you wrongly selected pages in the DateBook theme settings. Check here if all right pages selected: WordPress -> DateBook -> Dashboard -> Pages
Okay, I noticed the points reduced after I continued messaging the same person I have messaged already.
But I want to charge points to message new users. Example. Free users can only message 3 different accounts per day, when. Exhausted limited and want to message the 4 person, how can they use points to message new users?
2, I noticed that some of my data book settings keep getting erase itself including logo changing and registration closed automatically, also search got disappeared etc. I had to keep doing this from a to z again. Why is this happening?
Pls I need a response
Kindly reply to this?
1) If you want to limit free users, then you should create different subscription plans with different number of points.
2) I do not know why the settings get erased on your site. But please, note, the DateBook parent and DateBook child themes have different settings. Parent and child themes have their own settings. This is the only reason why the settings can change but not erased.
Sometimes, some servers run backup functions on their server. Perhaps, their MySQL server get crashed and they restore the MySQL database backups.
This happens often on some hosting servers. This even happened with us. But those servers do not tell you. They do it hiddenly.
Hi how do I add multiple prices on a woocommerce subscription plan.
Also in advanced search, is there a way members can select an option to search for members with photo’s only?
Hi. No, it is impossible to set multiple prices in WooCommerce.
No, it is impossible to search for profiles with photo only. But this is very good idea.
huge problem (tested on staging and prod with plugins deactivated) the profile menu (verification, subs etc) is not working anymore. it seems just to be ref reshing the site.
it seems like the theme update removed the pages from here: datebook > pages
i had to set all pages again. i dont remember this happening on other themeupdates.
No, the last update does not such changes. The update does not touch pages, menu or links.
Have you switched to the DateBook child theme from the parent theme?
Now the DateBook parent and child themes have their own settings.
hi, can i make the registration by phone number? please support
Hi. No. If you mean your site will be sending sms with the confirmation code to your users, then no. This is extra technology requiring special functions and special site sending sms.
I installed the new version…1. The online status of the fake profiles is not displayed.2. I added the translation files, but there is no translation!3. There is a problem with the subscriptions – I have a free subscription, for chatting with 1 user for 1 day, but the users chat unlimitedly….?
1) Yes, I know. Online status stopped working correctly in the last theme update. It will be fixed soon. 2) Yes, I know. Translation stopped working after last update of WordPress 6.8. WordPress 6.8 has changes. But there is no solution in the world yet. We will try to find some solution in the next update, very soon. 3) Yes, I know. It has been fixed on our site. In the next update, it will be fixed. Thank you.
Hi, Pagick!
Someone is trying to leave a link on my site and sending such URLs to other sites. How can I stop this?
I need to somehow protect the URL https://chat.su/wp-login.php?login=site.com
then there are mass registrations on the site and letters arrive:
A new user has registered on your site “Chat.su”: Username: www.blogspot.it
How to stop this? Please help.
there are mass registrations with other people’s emails, not through the dating site registration form, example:
Username: www.blogspot.se – BINANCE 179358 EURO To set a password, follow the following link: https://chat.su/wp-login.php?login=www.sdmgjk.blogspot.se%20-%20BINANCE%20179358%20EURO&key=FS0wfzXdY82veEMzZKXS&action=rp https://chat.su/wp-login.php
I closed the wp-login.php form with a password. Is this the right decision?
Hi MihailovRA. The DateBook theme has Google captcha on the registration form. But if this captcha cannot help, then I do not know how to protect against spammers.
Yes, good decision is to close wp-login.php.
The theme has an option “User must verify his email after registration”. This option can help. In this case, a real user must go to his email -> open a message from you -> click on a varification link.
Otherwise, unverified profile will be deleted after few days.
This option deletes unverified profiles: WordPress -> DateBook -> Dashboard -> Delete profiles who did not verify their email within
Hi, Do you have option to approve photos of users before it goes published? Where can I find it? thank you.
Hi. Not, yet. It will be added in the next update.
I’m really excited because i’m worried that some users might upload inappropriate or naked photos and it will be published for all users.
Pagick, when this update will be released? im sure many other users are waiting for it. it’s very important..
thanks..
Hi, I changed the frontpage, now I downloaded the update. How can I update without lose the changes?
If it is not possible to keep the changments, how can I update the files? Do I just upload the theme folder and the datebook plugin?
Hi. There are 2 ways. Use 1 of them. Both ways are safe:
1) Upload an archive file here: WordPress -> Appearance -> Themes -> Add new.
Foolow this guide on how to update the theme https://www.pagickthemes.com/how-to-install-or-update-datebook/
2) Upload on FTP. First, unpack an archive file on your desktop. Second, upload it on FTP. After that, go to your admin area in WordPress -> there you will see the msessage offering to install the plugin -> click “Install plugin”.
Thanks, it works, but now the theme does not send e-mails. I installed a plugin called Fluent SMTP to identify the issue, and it’s what I got:
Confirmation email( The email for users after registration):
{ “code”: 2, “message”: “Message body empty”, “errors”: [ “Message body empty” ] }
The PHP mailer is working for testing on Fluent SMTP.
It means that some email template is empty. Please, go here and check all email templates whether they have some text in the body field: WordPress -> DateBook -> Email Templates
Especially, check this email template “Confirm your email address”.
If the body field is empty, then fill in the text like this:
Hello, [profile_name]!
You must validate your email in order to communicate to other users.
Please, validate your email address by clicking the link bellow:
[validation_link]
With kind regards,
DateBook
I apologize for not responding in time. I forgot to answer. I am so sorry.
Hi, the new update about adding phone numbers and pictures in the classified ads does not make sense. Anyone can now post their phone numbers for everyone to see without subscribing. The classified ads and tours must be part of a paid subscription, not free for everyone to use. Or at least adding phone numbers and pictures must be part of a subscription plan. Unless I am missing a setting for this.
Also there must be a way where administrators can send a pvt message to a profile from an administrator eg: ‘you have received a msg from an administrator or ‘website name’.
Hi. Ok. It will be done in the future. Thank you for your advice.
Hi,
Can i accept payments with this theme if i buy regular license?
In the demo, datebook dashboard > Chat and Messages > Allow Administrator write messages in chat window > Yes. Text field will be displayed in the chat window where administrator can write and send messages on behalf of users.
Could u please clarify what this setting does?
Regards.
Hi. Yes, you can accept payments. For this, you must install WooCommerce, and your payment plugin supported by WooCommerce.
Administrator in chat. As you know, administrator can see any profile and change its data (settings, passwords, name, description). Also, administrator can read chat messages, right on a profile page. Administrator can also send messages in the chat window. But if administrator writes something in the chat window, the receiving user does not that the message was sent by administrator. That user will be still thinking that a profile owner sends messages.
This option “Allow Administrator write messages in chat window” disables this possibility for administrator to send messages on behalf of a profile owner.
Hi, thanks for the reply! I really like the feature that allows the administrator to respond to messages on behalf of users.
I have a follow-up question: Can the admin view messaging activity in the dashboard — specifically, which users are messaging which other users? For example, if there are 300 fake users generated, how can the admin know which ones have received messages? Manually checking each profile’s inbox would be too time-consuming.
Also, I hope we’ll see the chat moderator role feature soon, allowing moderators to respond on behalf of all fake users. That would be extremely helpful!
I’ll be purchasing the theme soon — I really love it!
Best regards,
Hello?
I have set a couple of different profile types, I wish to restrict certain profiles being able to see other profile types. Each time I enable the setting and save it… it reverts back enabling all profiles to remain visible.
Does it mean that the settings do not save? Could you explain in more details? What options do you enable? Check whether those options are really saved. Where do you still see profiles, on what page? Screenshots could help me better and faster understand the issue.
Hello! I bought this theme. I installed it, I see a lot of errors, with configuration problems. The installation guide is very poor, you can’t see any normal settings in it. I don’t see where to configure demo 2. Can you help?
Good day. Please, do not worry. Here is a guide on how to install the theme https://www.pagickthemes.com/how-to-install-or-update-datebook/
In few minutes, I will send you more documentation. Sorry for the inconvenience.
Here is first installation steps:
1) After you installed and activated the DateBook theme, you must see the message offering to install the DateBook plugin. See screenshot https://ibb.co/6cfbyxND
2) Click on the install button. See screenshot https://ibb.co/mFMc3W95
3) After the plugin installed, activate the DateBook plugin. See screenshot https://ibb.co/mFMc3W95
4) Then activate the theme with your purchase code. Go here: WordPress -> DateBook -> License. See screenshot https://ibb.co/gLqSbMhT
5) Enter your purchase code in the field “Enter your purchase code”. See screenshot https://ibb.co/WvzfhWRY
6) And last step. Follow this guide from step 11 https://www.pagickthemes.com/how-to-install-or-update-datebook/
I’m already past this. I’m already doing the language.
I have setup problems: I want to run it for free without a subscription. I want the demo version 2.
Please help me with the setup.
You could write a private email here, I would give you my login details. Maybe it would be easier that way. Email: tzsolt1974@gmail.com
Here is a quick guide on how to install demo 2 https://www.pagickthemes.com/how-to-import-sample-brizy-pages/
Here is a guide on how to setup WooCommerce https://www.pagickthemes.com/documentation/subscription/woocommerce-subscription/
If you do not want to use Subscription, then do not enable subscription plans here: WordPress -> DateBook -> Subscription plans
Also, disable all payment gateways here: WordPress -> DateBook -> Gateways.
All right. I will write to your email. Thank you. Our email: info@pagickthemes.com
Now I have an error that I want to enter the admin page, I want to open the admin url and it immediately opens the login page
I can’t set up the location part! This system is very complicated, it will never work. I spend a lot of time trying.
Yes, correct. This is not an error. Your admin URL is protected by the theme from ordinary users. You can disable this protection here: WordPress -> DateBook -> Dashboard -> Security -> disable this option “Hide the WordPress Admin Login Page”
Location part? It is not clear what you mean. Please, clarify.
I sent you an email.
I deactivated everything in the location section, except for Hungarian, which I left active. But I can’t display it anywhere. When creating a new data sheet, the location field doesn’t even appear. On the main page, the list for location is empty.
Yes, I received your message. But I filed to login. I replied by email.
I checked your site. I see you translated most of words into Hungarian.
I found one profile only. I resaved the location (city) in that profile. So, the search form on the search page displays the country and city.
Also, all cities of Hungary are displayed on the Settings page, on the profile page.
So, I do not understand what you mean by saying “the list for location is empty”.
Some screenshots could help me better and faster understand what you.
Also, the list of countries does not display on the main page, because you disabled this option: WordPress -> DateBook -> Dashboard -> Countries -> Show Countries on Homepage.
Also, you have activated the cache plugin. It displays old cached pages. It means you will not see any changes on your site after you re-save in the theme settings.
I installed the new version that was just released, and the loco compiler gives a template error, and I can’t synchronize it at all. Loco translation is not possible.
I think I found the error. The main theme directory is named datebook, and so is the plugin. There is a conflict here, because when I open the plugin datebook, it says theme.
Great. I am glad you solved the issue.
The problem was not solved. The situation is worse. The latest version does not work with the loco compiler. Now I had to reinstall an earlier version and save, a lot of my work was wasted. I have bought many themes, but this is the most complicated.
Ok, I see. Last update of WordPress 6.8. has changes. After this update, all sites in the world experience the error with translation. There is no solution yet.
We have made some changes in the theme too. But since the theme stopped to be compatible with Loco Translate, in the next update, we will solve this issue.
Please, use the theme version 6.8.7 until we find the solution.
Hi pagick. Thanks for the good work in the update. Please can you make a video or share with us how we can successfully integrate mycred with your script. I have installed but I can’t find my way around it.
2, Also, I enable advance search on the homepage form but the advance search is still not visible.
3, can you make who viewed me a premium package? Like you need to be on premium to seen who click on your profile.
Also, I settings free users should send 5 messages, but I can send more than the number. I got no restrictions
Hi Iamakinola. I will check and fix what you wrote, today. Later, I will be back. Thank you much.
I will wait. Pls also, I set 5 limit for messages, and I tested it, but I could send message to a lot of people and no restrictions. Please check my images let me know what I’m not doing right.
https://ibb.co/5XmksNyH https://ibb.co/20mMR5MB https://ibb.co/84rxwwC2 https://ibb.co/KxF5LPNtI’m still waiting for above response sir
Solution: deactivate the caching of REST in your cache plugin.
I checked the message limit on our end. It all works correctly.
Ok
I found it and I disabled it https://ibb.co/7x6TtsJH but I can still message more than I set bro
Please can you response? I can send you my admin panel to help me check messages restrictions still not working
Deactivate the cache plugin fully.
Ok, send me the login to info@pagickthemes.com
I have sent you login just now
I’m still waiting for response from you bro
Hello bro. I already sent you my login info
Hi. Yes, I received. Thank you. I am working on the issue on your site. I will be back tomorrow.
I’m still waiting bro
KINDLY SUPPORT ME.
Yes, sure. What should I do?
Hi Pagick, this seems to be a problem starting today:
https://ibb.co/TJD9vtS https://ibb.co/1tj8G4kx https://ibb.co/V0YgQXSyWhen I want to log in, the captcha is not showing. (img1) I put in my credentials and press login, it says to check the captcha form (img2) When I refresh the page, it says I am already logged in (img3)
Environment: Staging Plugins: only datebook
pagick, just found out that this is worse that i thought. I only have access to public pages not to my profile or any page that requires a login. it just refreshes the current page.
this seems to be still happening. after login, I have to go to specific pages like “home” and “search” to stop showing the “you are already logged in” message.
pagick. any updates on this one? this wasnt fix in the latest update
Hi LeonGeb. It looks like some cache is working. Perhaps, you are logged in as not super administrator. It is very difficult to say why the captcha does not display.
Try to clean the cache in your browser. Try to use a different browser. Try to use a different browser on another device.
Try to clean the htaccess file or use the default htaccess file of WordPress.
Hi Pagick, I just noticed that this is still not fixed. all the above suggestions have been processed already when i started to see the problem. My site is supposed to go online in 2 days, is there anyway you can check directly on my website? Or can you tell me where to check the captcha settings?
AWESOME! the last update got this fixed! Thank you soooo much!
Dear Sir,
Hope all is well with you. Subscription plan is not active when subscribers are forced to select their plan.
I need your help.
Good day,
Please, do 3 things to activate subscription:
1) Set the options here: WordPress -> DateBook -> Dashboard -> Subscription
2) Activate or create at least one subscription plan here: WordPress -> DateBook -> Subscription plans.
3) Activate at least one payment gateway here: WordPress -> DateBook -> Gateways.
Here is a guide on how to use subscription https://www.pagickthemes.com/documentation/subscription/datebook-subscription/
If you use WooCommerce, then follow this guide on how to setup WooCommerce https://www.pagickthemes.com/documentation/subscription/woocommerce-subscription/
I have sucessfully installed the theme, works fine. Only I see in the demo
https://demo1.pagickthemes.com/profile/01603599399/Horizontal photos block, I don’t have it in my theme. Also, I don’t see subscriptions options in user profile, where they are?
I purchased the theme, activated it, but I don’t have a subscription option, neither in the menu, nor in direct link https://jewdating.ru/mypage/upgrade/
Site today is only visible from desktop
1) Horizontal photos are featured profiles. Enable this option here: WordPress -> DateBook -> Dashboard -> Featured -> Enable Featured status.
2) Subscription options can be found here: WordPress -> DateBook -> Dashboard -> Subscription.
Also here is a guide on how to setup Subscription https://www.pagickthemes.com/documentation/subscription/datebook-subscription/
3) The menu can be set here: WordPress -> Appearance -> Menu.
here is a screenshot https://ibb.co/V265WWr
4) Site is visible from desktop only? I just checked your site. It looks correctly on mobile device. It is not clear how the site looks on your mobile.
Tip: the best way to install the theme is to use Theme Installer here: WordPress -> DateBook -> Theme Installer. Please, follow all 3 steps. In this case, all required (form, fields, menus, templates, plans) will be installed correctly.
I see Subcription in the Dashboard, but it’s not clear what to click to enable subscription, everything looked checked. Why there is no subscription option on my site?
What do you mean by saying “there is no subscription option on my site”? I already explained where the subscription options can be found in the comment above.
Just do 3 things:
1) Set the options here: WordPress -> DateBook -> Dashboard -> Subscription
2) Activate or create at least one subscription plan here: WordPress -> DateBook -> Subscription plans.
3) Activate at least one payment gateway here: WordPress -> DateBook -> Gateways.
Sometimes, if you could take screenshots, then they could help me better and faster understand the issue.
Here is a creen of the profile menu, no subscription option in the menu
https://jewdating.ru/scr1.jpgHere is a direct link to subscription page, the page is empty
https://jewdating.ru/mypage/upgrade/Pleased, confirm you did all 3 steps in the comment above. The subscription is not active because you did not complete all 3 steps.
Did you activate the theme? Here WordPress -> DateBook -> License
Thank you! Now that I activated Paypal gateaway here: WordPress -> DateBook -> Gateways. Subscription option appeared. But I still don’t understand how to create horizontal photos row in the top. Featured option checked, here is a screenshot: https://jewdating.ru/scr2.jpg
This section (horizontal photos) must display featured profiles. But you have no featured profiles yet. That’s why this section does not display any profile.
Solution: go to every profile page (frontend) -> click on the Administration Dashboard -> select the date in the field “Activate Featured status till” -> click on “Activate”.
Also, re-save this field: WordPress -> DateBook -> Custom Fields -> Gender.
Now I see
We solved the missing sidebar problem. One more question. There is an option in Datebook > Dashboard > Chat and Messages On Profile page and Inside pop up chat window. I select options, but I don’t see any difference on the site. What’s the difference?
Can you help? I tried to add the site to the Search Engine and received and answer: site excluded from search results, because it looks like a phishing site, copying another famous site to receive your private data. Do you know how to solve that?
I successfully solved all the problems above. But can you clarify, after I installed Woocommerce what to do to sell subscriptions? Now that Woocommerce is active the Pay buttons disappeared on the subscriptions page.
First, I apologize for not answering in time. I really missed or forgot to answer. I am so sorry.
Did you activate the theme with your purchase code here: WordPress -> DateBook -> License. See screenshot https://ibb.co/WvzfhWRY
Please, follow this guide on how to setup WooCommerce https://www.pagickthemes.com/documentation/subscription/woocommerce-subscription/
Also, if you activated this option, then now, you should manually re-activate all profiles: WordPress -> DateBook -> Dashboard -> Manually activate a new profile
For this. Go to every profile page (frontend) -> click on the Administration Dashboard -> click “Deactivate” -> and click again “Activate”.
If I enable subscriptions through Woocommerce do I still have to activate at least one payment gateway here: WordPress -> DateBook -> Gateways?
No. It is not necessary.
How do I install this banner you have in demo theme? https://jewdating.ru/scr7.jpg I don’t have it.
This banner will appear if you enable “Top status” and Subscription.
Enable this option: WordPress -> DateBook -> Dashboard -> Top -> Enable Top status.
Also, enable “Top” in subscription plans. For this, go to here: WordPress -> DateBook -> Subscription plans -> open a plan for editing -> enable “Top position”.
Notice: “Top status” can be available for users, only if you activate Subscription. Because “Top status” depends on Subscription.
But if the subscription is not active on the entire site or for any profile, then in any case the administrator can manually enable the “Top” status. For this, go to a profile page -> click on the Administration Dashboard -> enter the date in the field “Top status” -> click “Activate”. See screenshot https://ibb.co/vY7fXWH
I enabled everything and I don’t have the banner. Can I pay you to do that?
I suddendy found the banner, but only with the user who activated Free subscription. With others the banner is absent. I don’t understand why isnt it activated by default after registration?
What’s the password for demo accounts?
The password is the same as username or email
Hi, some of my members can’t select subscription plans, I’ve sent you 3 emails already with screenshots, I need this sorted pls asap, website is https://durbanmeet.co.za/
Hi. I will respond to you today later.
I replied in your comment below
