165 comments found.
the mobile header shows on desktop sometimes, when i logged in then only it get fixed, i hide the mobile header but it still facing same issue
Hi, make sure you have mobile header type set to mobile
I am using the Joice theme on my website and facing an issue with the Mega Menu when the site is set to RTL (Right-To-Left) direction.
The Mega Menu works perfectly in LTR (Left-To-Right) mode.
However, in RTL mode, the menu either appears incorrectly positioned off-screen or does not display at all.
Also, it would be very helpful if you can provide a live RTL demo for the theme or the Mega Menu, so I can test and compare.
Please send the link with the logins to enovathemes@gmail.com for inspection
Hello. I have sent an email to you, but no one has responded. I installed the template on WordPress and updated the PHP version to 8.3, but it’s showing a critical error.
Hi, will check soon, what is the email body? Before @ to make sure it is not in spam
mail tite: “hi” , body: critical error
Please resend email to enovathemes@gmail.com, i can’t find. And please write your address here so I can find it if in spam
resent the email to you. the subject is “wordpress theme problem”
Hello, I am having trouble translating the language of the theme with Loco. There are parts that are not translated. I sent an e-mail to enovathemes@gmail.com about this issue.
Please send the link with logins to enovathemes@gmail.com will inspect
Sir, I need to add background colour to add to cart button but iam not being able to. Kindly help. Also full outline is not showing in product template home page. only one or two lines are visible when mouse move over it.
Hi, let me help please send the link with logins to enovathemes@gmail.com
Hello! I would like to change the strings of the bottom sticky bar with “Cart”, “Account”, “Top” etc. I am using Loco Translate but i cannot find them anywhere. do you know how to do that?
Hi, they should be in addon plugin, but let me inspect, please send the link with the logins to enovathemes@gmail.com
I made some progress. I configured Loco Translate to also scan larger files than 100kb and now the strings appeared. However changing them and adding the correct translation has no effect. Any ideas?
Let me inspect please send the link with logins to enovathemes@gmail.com
Hello,
I am experiencing an issue with displaying all product categories in the top section (Categories carousel) of my Shop page. Currently, only the “Womens” category is visible, despite having a large number of other product categories (more than 10).
I have enabled the “Categories carousel” option through “Appearance > Customize > WooCommerce > Product Catalog,” but not all categories are showing as expected.
Could you please provide me with the necessary steps to display all product categories in the Categories carousel on the Shop page? Are there specific settings that need to be enabled or modified in the theme options?
Thank you for your assistance.
Attached is a picture for clarification.
https://imgur.com/a/bkXXwWjHi, make sure your categories are not empty
Additional Error Details: Failed to query total number of items in API response. Unauthorize
https://prnt.sc/MXx457b4GykTPLEASE CHECK IT
Did you input purchase key or api key
Urgent Follow-up: Insufficient Response – Joice Theme Activation and Demo Import Issue
I received a response from you, but unfortunately, it did not address the core problem I am experiencing
I urgently request your assistance in identifying the correct location to input the purchase code for the Joice theme. This issue is preventing me from launching my website, and I require an immediate solution.
Please reconsider this matter seriously and provide clear and appropriate steps to resolve it.
Thank you for your understanding and cooperation. Best regards,
Hi, do you mean you can’t input purchase key to import demo?
I can’t find where I should put the activation code
From appearance one click demo import / activate demo input / input code
Hi, the Category filter in your posts module for elementor is not updating the categories I have defined in the Posts Category section. It still displays the original categories. How to fix?
Category filter in posts module – can you share screenshot?
Can’t seem to upload a screenshot here.
Hi use imgur
Please install transients manager plugin, and from WP tools >> transients clear all transients and test
Thank you, worked!
Hi! I’ve sent an email. Thanks in advance!
Ok, checking
Hi
1. Is it possible to make wishlist visible for not-logged users? Is there a shortcode available to paste onto a regular page?
2. I noticed that when I delete one item from my wishlist, the others are also deleted.
Hi, let me inspect please the wishlist. Send the link with the logins to enovathemes@gmail.com. For none-loggedin users it is not available, since wishlist requires user to be assigned to
Hi! I’ve sent an email.
Checking
Please check your email. Thank you!
Ok, checking soon
I have resent the email, please check!
Got it
I replied to your email, please check it, if you don’t receive it, please let me know.
Ok, doing now
Please check your email. It may have arrived in spam.
Please double-send since i cleared the spam folder yesterday
Hello,
I am not able to import the Demo data, Please help. Thank you
Please send the link with logins to enovathemes@gmail.com will inspect
we have sent you the email. Please check
Ok, checking
Hello, I have set up the plugin correctly according to the manual and imported the demo data using One Click Demo Import, but when I open the homepage of the website, it shows There is nothing to show here! Slider with alias alias=\”slider-1\” not found.
Hi, let me inspect, please send the link with the logins to enovathemes@gmail.com
Hola e comprado el la plantilla JOICE la instale con los temas de ejemplo para ver cual me gustaba mas, no fui capaz de eliminar los demos que no me interesaban, asi que elimine todo y intente instalar de nuevo la plantilla con la demo que me interesaba, ya no la puedo instalar, me dice NO SE A PODIDO DESCOMPRIMIR EL PAQUETE, NO SE ENCONTRArON PLUGINS que puedo hacer, es un trabajo para un cliente y esta muy cabreado por el retraso, llevo varios días intentándolo, desde otros navegadores, otros ordenadores, y no lo consigo, mi cliente me anulara el pedido, necesito urgentemente solución, o tendré que comprar e instalar otra plantilla para que el pueda seguir.
saludos
Hi, make sure you install the right zip file, open the downloaded zip and find the joice.zip file, not the main downloaded one
Por supuesto ya descomprimi el .zip descargado y aparecen los dos instaladores zip, las demos etc. ya lo instale, pero con todas las demos, y quiero hacer una instalacion limpia, solo con un demo, pero no puedo, e probado con varios navegadores y me da el mensaje de error
Use wp reset plugin to clear and reset wordpress after that import demo from scratch
Hola ya e conseguido instalarlo de nuevo, pero quiero instalar solo una de las plantillas, cuando lo intento me las instala todas, como puedo hacer para que instale solo la que yo quiero?
Muchas gracias
It installs all demo of template, you can select homepage from wp dashboard settings reading
The rest of demo content you won’t need you can just delete
Hola sigo con el problema
Voy a APARIENCIA DEMO IMPORT y en “Sube un archivo .zip que contenga contenido de demostración” busco el zip SLIDER1 que es la plantilla que me interesa modificar, pero al intertar subirlo aparece este mensaje “Ponte en contacto con el autor del tema o inténtalo de nuevo Código de error:Archivo .zip no válido”
Tampoco se donde tengo que poner el numero de licencia
Ayúdame por favor, gracias
You are doing wrong. One click demo import deoe not require any file upload, please send the link with logins to enovathemes@gmail.com i will inspect
Hi, I just purchased this template, and I am trying to install it, however, I am getting the following error:
The package could not be installed. The PHP version on your server is 7.2.34, however the uploaded theme requires 8.0…
... And the server has PHP version 8.3.
Hi, make sure the php 8.3 is active, since system detects that active one is 7.2.34 and it is outdated
OK, its Working. Thanks!
Hello, I’m working with the Joice theme and facing an issue with customizing the WooCommerce checkout page. My client has requested several UI and structural changes, specifically:
Modifying the layout and appearance of the payment and shipping options.
Restructuring the checkout components for a better user experience.
I’ve already tried editing files in the woocommerce/templates/checkout/ directory inside the plugin, but none of the changes are reflected on the actual checkout page. It seems the theme may be overriding these templates.
Additionally, I need to modify the order summary section on the checkout page. My client wants to add increment/decrement buttons to adjust the quantity of products directly from the summary.
Could you please guide me:
Where exactly the Joice theme overrides the WooCommerce checkout templates?
How I can properly customize the payment/shipping options layout?
How to add quantity control buttons in the order summary during checkout?
Thanks in advance for your support.
Hi, please make sure you checkout and cart pages have content [woocommerce_checkout] and [woocommerce_cart]. Using any checkout plugin editor edit the fields. Payment options you can set from woocommerce settings, try to avoid overriding any template file