24 comments found.
Hey your demo page is suspended. Can’t see the demo any more.
Hi, yes sorry we had an issue in the server, but it’s fixed already. Best Regards
Hi, there I would like to buy this theme but let me ask is Elementor version available? Tnx
Hi,
This version currently supports WPB Page Builder. We’re working on an Elementor versions for our themes, subscribe to our waiting list to receive updates on its release https://tinyurl.com/mhpmw6sa
Best Regards
Hi, I have this theme installed but i cannot apply the Background type to pattern for Page title anymore. I select the pattern and click save changes and nothing happens and no pattern is applied. Could you please provide help for this. Thanks
Hi,
Many thanks for your purchase, truly appreciated! For support please post your questions on our support website https://treethemes.ticksy.com/
Best Regards
Hi! Just doing research prior buying your theme. Do you have a child theme structure and recommend it for updates?
Hi, Sorry for the delay our support is closed at weekends. So, answering your question, yes the theme come with child theme. Best Regards
hi, thanks so much for th beautiful theme, but i have 1 question. When i choose the homepage template at the page, where i can edit the preloader content that it have? please some help with this
Hi,
Many thanks for your purchase, truly appreciated! For support please post your questions on our support website https://treethemes.ticksy.com/
Best Regards
Can you look into my support ticket a bit sooner? I left it yesterday….. Even when I installed the demo’s the inline page and simple page is not working…..
Hi, sorry for the delay, our reply times can be up to 24 / 48 hours Monday to Sunday on a time zone of UTC +00:00. Our team will answer your question asap. Best Regards
Is there a way to increase the size of the logo? I have tried adjusting the height in the options page, but it never changes anything.
Yes to change the logo height that’s the right option, it’s working on our tests. Please send your question to our support website so we can take a look https://treethemes.ticksy.com/
Hi, Lovely theme. I would like to buy it, would you be available for hire to add some small features to the theme? Thanks, Chris
Hi Chris,
Thanks for your interest on our work! 
Yes we are available for custom work, send your request to customize@treethemes.com
Best Regards
Hello, i would like to buy this theme but i need to know how it works with old portfolios , Will it keep the old portfolios or will i have to re build them ? Thanks for your reply.
Hi, Our team answered your email. Best Regards
where can i find the documentation about the theme before purchasing so i can see if it fits my needs?
how do you swap out the logo?
Hi, to change the logo go to Pine Options -> Header Layout -> Logotype. If you need more help from us, please use our support website https://treethemes.ticksy.com/ Best Regards
Great template, but WP Bakery isn’t ideal. I would have preferred Elementor compatibility. Is this something you plan on adding in the future?
Hi,
Many thanks for your purchase, truly appreciated! Currently we don’t have plans for Elementor but we will think about it for future updates.
Best Regards
Can I edit without buying WPBBakery Page builder?
Hi,
Many thanks for your purchase, truly appreciated!
All plugins are included with your purchase, you don’t need to buy any of them to edit the contents. If you need help, please use our support page to post your questions https://treethemes.ticksy.com/
Best Regards
Hello, It is a good idea to use this theme for my service based website, Here is the url https://medcertify.com.au/ please give me an idea thanks!
Hi,
Thanks for your interest on our work!
Yes you can build your new website using Pine theme, we always recommend create the new site on a new wordpress installation and once finished move everything to the final domain. If you need help build your new site contact us at this email customize@treethemes.com
Best Regards
Hi there. Are there also Prebuildt sites in Elementor available? Thank you in advance!
Hi,
Many thanks for your purchase, truly appreciated! Unfortunately we don’t have pre-build websites in Elementor, sorry.
Best Regards
Thank you for your reply. But thats a shame, sorry to say, but WPBakery os so complicated …. Anyway, the theme is nice and the Design is very good,with Elelmentor it would be perfect.
Thanks for your feedback! And sorry again, we will try to make it compatible in future updates. Best Regards
Can a portfolio page be made with videos instead of images? e.g a link pasted in from your youtube videos? Thanks
Hi,
Thanks for your interest in our work!
Yes it’s possible to add videos that opens with lightbox and also add links to single project where you can add videos slider or a stack of videos for example.
Best Regards
Thank you, do you have an example page of a video portfolio I could see? Is doing this a standard thing or will I need extra plugins for the theme etc? Thanks
Yes of course, we created an example for you https://preview.treethemes.com/pine/maindemo-light/video-gallery/
Oh thank you so much, thats perfect. I presume instructions are with the theme on how to do this? Very kind of you. Looks like I will be buying the theme
Great! If you need help setup it, you can count with our dedicated support team to help you, in our support website https://treethemes.ticksy.com/
Congrats on the featured item!
Thanks! 
Hi This theme is great, I looked at all your demos and the only two things that I need that I havent found are a great gallery layout for pics ( that are not blog or projects) and a way to show upcomming events with a clear date and time (can the blog be tweeaked for this or can you name a solution. Thank you!
Hi,
Thanks for your interest on our work!
You can create galleries like we have on Rhythm theme, here and example https://preview.treethemes.com/pine/maindemo-light/masonry/ you can change a lot of options like grid layout, masonry, wide, even, mosaic, gap between items, grid layout ratio, 4:3 16:9, hover style etc.
In relation to Events, the theme is compatible with Events calendar, you can use it to create your events.
Best Regards
Great Thank you for the quick reply! Any chance i can do styled tabs and imagebackground as on Rythm too? Just love the minimalist style you got going- thank you!
Yes you can Pine has the same framework and features of Rhythm Theme, what changes is the design. Best Regards
Amazing- love it allready- the way the icons are the toggle is so well thought off! Cant wait to get started! Br Katja
Awesome thanks! If you need any help, please use our support website to post your questions https://treethemes.ticksy.com/ Best Regards
I tried updating the logos and other elements in pine options, but it redirects to a forbidden page and doesn’t save any changes. Please reach out to the theme support team for assistance with this issue.
Hi,
We run some tests and the panel options seems to be working normally. Please post your questions on our support website https://treethemes.ticksy.com/ so our team can take a look at your website.
Best Regards
How may I contact with a screenshot? I’ve encountered an issue where many elements won’t show on the Editor, both backend and frontend mode.
Hi, please post your questions on our support website https://treethemes.ticksy.com/ so our team can help. Best Regards
Thanks! I’ve submitted as mentioned.
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