130 comments found.
Hi there,
I’m editing the theme and found some problem The main product pic always missed when editing, could you help me to check if there’s anything wrong?
Hi
Kindly share your store preview link to check it further. You can share it here or on support@masstechnologist.com
I bought “Legend – Multipurpose Responsive Electronics Shopify Theme (Sections Ready)” package, this package includes 8 home pages, but when I opened after downloaded, just it has 1 page “Legend-v1-6” only and I have no choice to switch to other pages as advertising. If this package has 1 page only, can I return and get refund for it?
Hi
Kindly check the video tutorials regarding upload, demos setup and other theme setup instructions from the link below
https://www.youtube.com/playlist?list=PLvJCnPMUAdwr6XxWVo_f9dkVRh8GNCXoaInstall template, prompt for damaged HTML
Hi,
The issue occurs when collection sections are displayed on the product page, but the assigned collection has no products. Kindly add at least five products to the assigned collection, and it should work properly.
This is advertised as OS 2.0 and it is not – at least not properly. Plugins such as PageFly don’t work with it. This is the least impressive of the Shopify Theme’s I have worked with to date.
Hi,
The theme is not promoted as “OS 2.0,” but rather “Shopify 2.0.” Shopify 2.0 began when they introduced the ability to add sections to the homepage. This theme already supports adding sections to the homepage. The latest update, specifically referred to as “Online Store 2.0,” extends this functionality, allowing sections on all pages, though this is not explicitly advertised.
Please share any issues you’re encountering, along with your store link, at support@masstechnologist.com, and we’ll review them.
Noted. I am sure you can understand that this is misleading and very frustrating.
There are 2,170 themes labeled as ‘Shopify 2.0’ on the platform, but nearly half haven’t been updated in a year or more, raising doubts about whether they truly qualify as online store 2.0 themes.
Hi,
i bought the legend them. After install i get these errors:
HTML-Fehler gefunden Im Code deines Themes wurde fehlerhafter HTML-Code gefunden. Wenn du keine Änderungen an diesem Code vorgenommen hast, kontaktiere den Support, um Hilfe bei der Lösung des Problems zu erhalten.
Can you help me?
Hello,
The issue arises when the collection added to the section doesn’t contain any products. Kindly replace the ‘products-tab2.liquid’ snippet file with this one: https://jmp.sh/jG0qMIQ8 , and it should work correctly, even if there are no products in the collection.
hi ive been tring to uload the legend theme after iv purchesd with no success’ waiting for replay
Hi
Theme zip is within the main zip. You need to unzip the main folder first. Kindly check the video tutorials regarding upload, demos setup and other theme setup instructions from the link below
https://www.youtube.com/playlist?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0Hi, sorry, I don’t know how to reply on the comment section, and i think I can’t share a photo here, ( I don’t see any option for sharing a photo) and this is my website https://whdyeingmachine.com/
Can I have your email? Can we talk in email? So that I can send you photos.. Thanks
Hi
Sure you can reach us on support@masstechnologist.com
Hi, may i know how to hide prices, and add a ‘contact us ’botton？ any code for these changes？ thanks
Hi
Where exactly do you want to make these changes? Kindly share a screenshot if possible. Also share your store link to check.
Hello, I just download and use the theme legend in shopify: The import was ok, but when click in customise there is an error message is an error message that appears.
I also noted that there are errors in the code with the images, because they dont have the height and weight tags, the script also appears with errors etc…
Erreur HTML détectée Du code HTML cassé a été détecté dans le code de votre thème. Si vous n’avez apporté aucun changement à ce code, contactez l’assistance pour obtenir de l’aide et résoudre ce problème.
Hello,
Please ensure that you have at least four products in the collections displayed on the homepage. Doing so should resolve the error you’re encountering.
Nice to see this theme, and I looked at everything after looking at this theme, design elements icons, so when we looked at the code of this website everything looked better. But did it on theme forest and bought this code, after purchasing the code we installed it on our domain, it is getting bugs there, I don’t understand what answer to give to the client, the problem is with your code. I am in it, fix the problem, it will not work like this, we buy the code, it will take less time for us and the client, and the work will be done quickly, do not create a poor theme, sell the code thoughtfully, do testing, you guys do it yourself. At level. I am hearing abuses from the client, what is the answer Sir, is there a problem with the code?
Hello,
It appears that your support period, which typically lasts six months from the date of purchase, has ended. This suggests that you’ve been using this theme for over six months. However, it’s curious that you’re now reporting setup issues. If these problems were present earlier, why was there no contact made in the past six months?
Nevertheless, please send us the link to your store, and we’ll take a look to assist you.
Broken HTML has been detected in your theme’s code.
If you haven’t made changes to this code, contact support for help resolving the issue.
The question is I just uploaded the zip file, and I didn’t make any change.
Hello,
Could you please verify if you’ve populated all the sections with content, particularly the collection sections on the homepage? If not, I kindly request you to add collections to all the sections, ensuring that each one contains at least five products.
Hi, I think you need download this theme to check rather than asking me to verify.
Hi
Did you get what I asked you to verify? It is that whether you’ve added products to your store. If not then add them and create collections which you need to assign to theme sections. What is hard in doing so? Wouldn’t you be required to add products to show even using any theme?
? What? Of course my store have products, just uploaded your fucking theme, the error appeared!!!
Mind your language. Did you created collections out of it and assigned it to sections theme? Its the same process for every theme.
Listen, I am a user, not a developer or technician, it‘s you who need to solve the error, not me!
Its not an error. Its the inability to do simplest of the task. Adding products and creating collections has nothing to do with the themes.
Add collection having products to the Featured Collection and Collection tabs sections and then share the screenshot with error. If you’re unable to do this menial task then invite support@masstechnologist.com as admin user and we’ll do it for you and will share a screencast of it as to how hard it was.
Invitation sent.
You can check now. There is no error. All i did was to add collection, add products to it and assigned it on the theme. The screencast is also provided for you to check, https://www.dropbox.com/scl/fi/78ny06pwi2ypnq9pfd06q/screencast-admin.shopify.com-2023.10.05-09_46_55.webm?rlkey=bezspd4v1jyhy711fii4riy9x&dl=0 . Note that the collection removed for tab sections because they didn’t have any products. You can add any collections that have products and it will work fine.
ok, thanks
Hi I have faced 1 issue in New Product Section at Demo 4 page. There is slider issue please help me.
Hi
Kindly share your store link to check.
Are you there?
Hello,
It appears there’s a problem with the deal counter, which is leading to a bug and subsequently blocking the javascript rendering. To expedite the resolution, please grant admin access to support@masstechnologist.com, and we’ll investigate and rectify the issue for you. This approach will be more time-efficient for both parties.
Hi, we get an error in theme which says “Broken HTML, contact support”
Lisance key is: ea0f1b91-55c0-4a78-96e1-887c7764045d
Store link: https://53b4ee.myshopify.com
Kindly contact me back via the following email: yusifwork@gmail.com
Hi
It happens when the collections are empty. Kindly update product collections on collection sections which are not empty and the error will go away.
Purchase code: 9bc69cc6-f43a-4657-b98a-e7d8714d7aa7
HTML error found Broken HTML has been detected in your theme’s code. If you haven’t made changes to this code, contact support for help resolving the issue.
Hi
Kindly add products to the collection sections and it will work fine.
Hi i have this message error in my legend theme when im trying to customize.
HTML error found Broken HTML has been detected in your theme’s code. If you haven’t made changes to this code, contact support for help resolving the issue.
Hi
Kindly add products to the collection sections and it will work fine.
I am unable to change the color for the pt_custommenu. I tried to edit the CSS but it doesn’t work.
Hi
Kindly share your store link to check.
Hi
I don’t see any relevant css added. Kindly add the below css and adjust the styles accordingly in custom.css file.
#pt_custommenu {
color: #ffff00;
background-color: #00ffff;
}
I am getting this error on my shopify store -
HTML error found Broken HTML has been detected in your theme’s code. If you haven’t made changes to this code, contact support for help resolving the issue.
Hello,
Could you please verify if you’ve populated all the sections with content, particularly the collection sections on the homepage? If not, I kindly request you to add collections to all the sections, ensuring that each one contains at least five products.
Thank you. I was able to resolve using the provided informaiton
Hey there – We are trying to remove the topbar alert that says “Midseason sale up to 70% off” etc. I cannot find the code to remove this. Could you point me in the right direction?
Nevermind, I’m a bit slow. I found it. Thanks!
Hi
No problem. Best of luck for your store success.
Hello,
Is the theme compatible with CJ Dropshipping? Is it possible to add products and place orders automatically from CJ Dropshipping?
Thanks
Hello,
Indeed, the theme is compatible with CJ Dropshipping, and we’re more than happy to help should you encounter any issues. It’s important to note that product fetching and automatic order creation are handled by Shopify’s backend, not the theme. The theme’s primary purpose is to display products and manage the frontend appearance of your store.
this is my purchase code: 830c3637-a1ca-4bf0-ab86-4888760419cf and my link is: https://rcellshop-2584.myshopify.com/ I recently submitted a ticket about my navigation because my menu doesn’t dropdown when i hover it from “home”, but it does when i hover from another page on the site. Besides of this i want to know how do i set up or why my search bar doesn’t work
Hello,
It appears that the store is password protected. Please add support@masstechnologist.com as an admin user so that we can investigate any issues and make necessary corrections.
