12 comments found.
Can I edit the header with Elementor?
Hello,
Thank you for using our theme!
The theme was designed and developed to use header and footer templates by the theme. You can adjust header and footer layout options in Moreau Core Options > Header and Moreau Core Options > Footer. Menus can be adjusted in Appearance > Menus. Header widget areas can be edited in Appearance > Widgets as well as Footer Widget Areas. For a more detailed overview of available widgets and widget areas please check this section of documentation.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Qode Interactive
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I ended up creating my own menu, however I don’t want to use the toggle colour , or if it’s easier I want to default to white, how do I achieve this?
I’ve looked into the general options but I only have the cursor option
Hi,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Select Portfolio part of
Qode Interactive
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Does this theme work with WooCommerce?
Hello,
The online store module is not a part of Moreau demo. The theme is compatible with WooCommerce, however, the product pages are not fully stylized to match the theme.
You can check our Creative Portfolio themes with online store module in this link.
Support
Select Portfolio part of
Qode Interactive
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I’m experiencing an issue when trying to activate my license on WordPress.
cURL error 28: Connection timed out after 10001 milliseconds. Problem with server connection, please contact support.
Everything on my server is configured correctly (PHP 8.1, 2 GB memory, etc.), but the theme activation fails due to what seems to be a server-side timeout on your end. Please help!
Hello,
There were some server-related issues that caused this. Those issues are resolved now. Please try to activate your theme again. If you need further assistance, please submit a ticket to our Help Center.
Support
Select Portfolio part of
Qode Interactive
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I’m having this error when I tried to activate my license on Wordpress.
cURL error 28: Connection timed out after 10002 milliseconds. Problem with server connection, please contact support.
Hello,
There were some server-related issues that caused this. Those issues are resolved now. Please try to activate your theme again. If you need further assistance, please submit a ticket to our Help Center.
Support
Select Portfolio part of
Qode Interactive
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Hey guys, is it possible to turn off that mouse pointer effect to just have a normal mouse pointer?
Hello,
Thank you for your interest in our theme.
In the theme options, there is an option to disable the theme cursor and use a standard cursor.
Support
Select Portfolio part of
Qode Interactive
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Do you have to use Elementor or another page builder to use this theme?
Hello,
Thank you for taking an interest in our theme.
The demo content is created using a Free version of Elementor. You will have to use it to edit the demo content. We added our custom widgets that only work with Elementor.
Support
Select Portfolio part of
Qode Interactive
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Hi, How can I set the dark theme as the default?
Hi,
You can choose the default theme in Moreau Core Options > General.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Select Portfolio part of
Qode Interactive
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Great Work, Congratulations GLWS 
Support
Select Portfolio part of
Qode Interactive
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Excellent job! Best of luck with sales!
Support
Select Portfolio part of
Qode Interactive
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The theme zip moreau and moreau child zip are only 56% uploaded in the archive and gives error at installing. Please upload again the theme, for us to download
Hello,
Thank you very much for your feedback. We have now updated the theme files, so please try to download and install it again.
Support
Select Portfolio part of
Qode Interactive
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NICE Theme.
Support
Select Portfolio part of
Qode Interactive
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Buenos días, acabo de comprar el tema y da error en la descarga del tema al instalarlo en wordpress, como lo podemos solucionar??
Hello,
Thank you for choosing our theme.
Please make sure you are uploading correct .zip file. To install the theme, please follow instructions from this article. For demo import we recommend checking tutorial in this link.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Qode Interactive
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Buenos días, he seguido sus indicaciones, que son los mismos pasos que doy siempre, ya que tengo varios temas comprados a ustedes, y después de dar los pasos seguimos con el mismo error no deja descargar el tema ni el Moreau.zip ni el Moreau child.zip da el mismo error y es un error del tema, hablamos con el proveedor del alojamiento y es fallo o error por deterioro de sus archivos zip, copio tal cual el error que da al intentar instalar el tema:
No se ha podido descomprimir el paquete PCLZIP_ERR_BAD_FORMAT (-10): Invalid archive structure
Como pueden ver es un error del archivo del tema padre e hijo de ustedes no del servidor donde esta alojado el hosting.
Ruego sea solucionado este problema en el dia de hoy, de lo contrario nos pondremos en contacto Envato para pedir la devolución del pago del tema.
Un saludo rakel
Support
Select Portfolio part of
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