93 comments found.
upstudy not work
Hello,
What problem you have faced? Please open a ticket on our support site for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello,
Has your issue been resolved? If not, please open a ticket on our support site: https://devthrow.com/support/ Or email us at help.devthrow@gmail.com — we’re here to assist you.
Thanks!
Hello,
We still haven’t received any support ticket or email from you regarding your issue. Has the problem been resolved?
Please let us know — we’d be happy to assist you if you’re still experiencing any issues.
Thanks!
Hello. When the user registration process is done in the user registration section, it does not accept the password that the user has entered. We have to manually edit the password from the admin panel every time. And when we click the registration button, it sends us to the wordpress login screen.
Also, when we log in with the edited password, when we go to the home page and other pages, it logs out of our account and asks us to log in again.
How to fix errors.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Has your issue been resolved? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
trying to do demo import but when i try and activate my license it says purchase code is invalid. i have tripled checked and it’s definitely valid
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Has your issue been resolved? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
Hi Team,
We recently purchased the Upstaudy WordPress theme, and we have a few queries regarding the Tutor LMS functionality. Could you please help us resolve the following:
How can we manage course reviews in Tutor LMS?
How to add a custom download button and link PDF documents in Tutor LMS lessons?
How do we add custom videos and captions to course content?
How can an instructor give feedback to students?
How to verify student-registered emails within the system?
How can we customize course lessons using a page builder?
How to redirect the logout page to the homepage?
How can a student leave a review for a particular course?
How to add custom social icons on the course details page?
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Has your issue been resolved? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
When I load a demo, only two demos appear. I have re-arranged it according to the comments above, but two demos still appear. PLEASE HELP (:
Hello,
Please import the first demo option, which includes 20+ home pages. After importing the dummy data, you can choose and set any home page you prefer.
Kindly follow this video tutorial for guidance: https://www.youtube.com/watch?v=B-NBWl7ZffI
I hope this helps. If you still face any confusion, feel free to open a ticket on our support site, and our team will assist you: https://devthrow.com/support
Thanks
Have successfully imported dummy data on your site? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
I encountered a bigger problem, I explained it in my new comment. Thank you.
Please open a ticket on our support site for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello
I’ve bought the Upstudy theme and I’m wondering if it isn’t possible to create a slideshow in the top of the front page?
Best regards Kira Robinson
Hello,
Yes, it’s possible. Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
It says 20+ demo but in WordPress, i can only see 2 demo which can be imported.
Update: My mistake it is built in with the first demo.
Hello,
Please import the first demo option, which includes 20+ home pages. After importing the dummy data, you can choose and set any home page you prefer.
Kindly follow this video tutorial for guidance: https://www.youtube.com/watch?v=B-NBWl7ZffI
I hope this helps. If you still face any confusion, feel free to open a ticket on our support site, and our team will assist you: https://devthrow.com/support
Thanks!
child theme will not install generates the following error “The parent theme is missing. Install the parent theme “Upstudy”. the parent theme is installed
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Congratulations GLWS 
hi , i installed the theme, but when i edit about us page showing some error, rest of all pages we can edit.
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Has your issue been resolved? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
Congratulations GLWS
hello my purchase code when i put it says invalid
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Congratulations, best of luck with sales:)
