Hi.,

Please refer to the option below to change the portfolio featured image.

Refer: https://prnt.sc/kxVx9g7s2fzk

Note: After uploading your images, kindly click the icon on the portfolio image to set it as a featured image.

Thank you!

Thank you very much.

Hi.,

If you have any further questions or face any issues, please feel free to contact us at our support email support@wedesignthemes.com. Our team will be happy to assist you.

Thank you!

Hi,

Thank you for your questions.

Our theme includes a separate built-in booking form, which is designed to handle service inquiries and appointments. You can use this preset booking system for clients to request services.

Users can register using the our registration system. The booking requests are managed through the website (admin/agency). Payments (if enabled) are received through the website owner’s configured payment gateway. Service provider details such as profile, experience, services, pricing, and location can be displayed based on the demo setup.

If you require full marketplace functionality (separate provider payments, independent dashboards, etc.), that would require additional customization or third-party plugins.

Please let us know if you need further clarification.

Is it possible that the mentioned issue occurred because I used the One Click Demo Import plugin that comes with the parent theme(reqiured) to import the demo content and not WDTDemo importer or Unyson?

Hi there,

Thank you for your detailed explanation.

First, we kindly suggest clearing the Elementor cache by going to Elementor → Tools → Regenerate CSS & Data, and also clearing your browser and site cache. After that, please check again on the frontend.

If the issue still persists, please send your website URL along with temporary WordPress admin login details (and FTP access if available) to support@wedesignthemes.com so we can log in, check the configuration, and assist you directly.

We’ll be happy to help you get this resolved as quickly as possible.

Hi,

Yes, we have identified the issue, and we are currently working on it.

You can expect the fix to be completed within today.

Hi,

I am writing again regarding the ongoing issue.

It has now been over two weeks, and the problem is still not resolved. I have also not received any meaningful update from your side.

The issue is affecting my live website, and despite providing all required details and access, no solution has been delivered so far.

At this point, I kindly but firmly request:

A clear update on the current status Confirmation that the issue has been identified A specific timeline for when this will be fully resolved

Please understand that this delay is not acceptable, as the website is currently not functioning correctly.

I would appreciate a prompt and concrete response.

Hi,

Thank you for your patience, and we truly appreciate your understanding.

This particular issue requires deeper investigation, as it involves multiple areas of the site. That’s why it is taking more time than usual.

Please rest assured that our team is actively working on it, and we are treating your case as a priority.

Thank you again for your patience and cooperation.

We’re committed to resolving this as quickly as possible.

Hi there,

Thanks for contacting us.

We have received your email, but since it was sent from a do-not-reply domain, we are unable to respond to it. Kindly send the email again and CC support@buddhathemes.com

and let us know so that we can share the updated plugins with you.

We look forward to your response.

I just sent the email again, thanks

Hi there,

We have replied to your email with updated plugins. Kindly check and let us know.

Thank you.

Hi there,

Thank you for your detailed message and for explaining the situation clearly.

We understand your concern regarding compatibility with newer PHP versions. You are correct that recent WordPress core updates, combined with PHP 8.2 and above, can expose compatibility issues in themes that have not yet been updated.

Our team is currently reviewing and updating the theme to ensure compatibility with the latest WordPress version and modern PHP versions.

To help us address this more accurately, we kindly request you to share the specific issues or error messages you are facing after upgrading the PHP version and share them with us via support@wedesignthemes.com.

This information will help our developers identify and prioritize the exact compatibility problems.

Thank you for your patience and cooperation. We appreciate your understanding and look forward to your response.

Hi,

thank you for your reply.

I would like to clarify that the problems started not only after upgrading PHP, but mainly after the recent WordPress updates as well.

Since the latest WordPress updates and the switch to PHP 8.2 / 8.4, the following issues have appeared on my website:

The logo has become very large and is no longer displayed correctly.

The footer background color has disappeared.

When scrolling down, the logo disappears completely.

The entire page layout shifts upward while scrolling, which breaks the design and usability.

These problems did not exist before the recent WordPress updates.

It would be very helpful if you could also inform me about an estimated release date for the next theme update.

Thank you for your support.

Best regards

Hi there,

Thank you for the detailed clarification.

We understand that the issues started after the recent WordPress updates along with the switch to PHP 8.2 / 8.4. We are currently working on a theme update that will address these compatibility issues, and the update will be released soon.

In the meantime, if this is urgent, we can directly investigate and fix the issues on your site. Please share your site URL, WordPress admin login (username & password), and FTP access, and detailed screenshots of the issues via support@wedesignthemes.com so our team can proceed with the fixes.

Thank you for your patience and support.

Hi there,

Thank you for reaching out.

Please contact us via email support@wedesignthemes.com with your website details, and we will assist you in resolving the PHP 8.2 compatibility issue.

We’ll guide you through the necessary steps or provide solutions to get your website back up and running smoothly.

Looking forward to your email.

I purchased this some time ago, and my website was working properly for a long period. After upgrading the PHP version as requested by the hosting provider, the site stopped working and now downloads a file named download.dz when accessed. It appears the issue is not related to my website.

Hi there,

Thank you for bringing this to our attention.

From your description, it appears that the issue started after upgrading the PHP version on your hosting server, and the website now downloads a file named download.dz instead of loading normally. This behavior typically indicates a server configuration or PHP handler issue, rather than a problem with the theme itself.

Since your site was working properly for a long period before the PHP upgrade, this strongly suggests that the problem is related to:

Incorrect PHP handler configuration Missing or disabled PHP modules Web server (Apache/Nginx) misconfiguration after the upgrade Compression or encoding settings (DZ files are often related to server responses)

We recommend contacting your hosting provider and asking them to:

Verify PHP is properly configured and running Check server error logs Confirm file permissions and MIME types Ensure output compression is correctly handled

Also, please ensure you have updated the theme to the latest version. If not please update the theme and you can download the updated theme file directly from ThemeForest.

If you have any further queries, please feel free to reach us.

Thank you.

Hi,

Yes, we have received your email now. Thank you for resending it.

We will review the details and respond to you directly in that same email thread. Please follow up there for further updates.

Thank you

will do and thanks!

Hi there,

Thank you. If you face any issues, kindly contact us via email at support@wedesignthemes.com

Thank you!

Hi there,

We apologize for the inconvenience caused.

Kindly share your FTP details with us at support@wedesignthemes.com as soon as possible so that we can resolve the issue without delay.

Thank you for your patience and continued support

Hi There.,

Thank you for your interest in our theme.

We truly appreciate your decision to purchase the theme through ThemeForest.

The images used in our demo are not included in the download package, as they are copyrighted. However, if you wish to use the same photos, we would be happy to share the links where you can purchase the appropriate licenses.

Rest assured, the version on ThemeForest comes fully functional, and once installed and set up correctly, all features — including the booking form and color settings — will work as shown in the demo.

Please let us know if you need help after purchase. We’re always here to assist you.

Thank you!

Hi.,

Thank you for contacting us and showing interest in our theme! The theme supports the Elementor Page Builder plugin. You can use Elementor to create and design new pages and posts. However, please note that the theme is built using the WPBakery Page Builder, so the existing demo content can only be edited with WPBakery. We hope this clarifies your query.

If you have further questions, feel free to reach out to us.

Additionally, we have related themes that are fully built with Elementor Page Builder. Let us know if you’d like to explore those options!

Thank you!

Hi., Thank you for contacting us. We cannot verify your purchase code since you don’t have a buyer badge for your comment. Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward. Regards., DesignThemes Support.

Dear omarhaeder,

Thank you for reaching out.

We cannot verify your purchase code since you don’t have a buyer badge for your comment.

Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.

Regarding the issue you’re experiencing with Contact Form 1 on the Home Fix – Maintenance, Handyman Services Theme, the page refreshing after form submission is typically due to the default behavior of WordPress forms. However, it can often be prevented by using AJAX for form submissions, which allows the page to submit the form without refreshing.

Here are a few steps you can try:

Ensure AJAX is Enabled:

Check if your theme or plugin settings allow the form to submit via AJAX. This will prevent the page from refreshing.

Form Plugin Settings:

If you’re using a plugin like Contact Form 7, you can enable the AJAX option in the form settings.

Custom JavaScript Solution:

If needed, you may need to add custom JavaScript to prevent the page refresh after form submission.

If these steps don’t resolve the issue, please let us know, and we’ll assist further in finding a solution.

as I checked there is not AJAX option in the contact form 7. however do you have the Custom JavaScript ? if so can you share it with steps. thanks

Hi.,

We cannot verify your purchase code since you don’t have a buyer badge for your comment.

Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.

Regards., DesignThemes Support.

Hi There.,

1) Kindly navigate to the WordPress dashboard, then go to Pages and click on ‘Add New Page’ From there,

select the template as ‘Side Navigation’ from the drop-down menu

( Refer: https://prnt.sc/c9UE8tjPuC-s ). If you want to remove it from the side navigation, you can assign any other template to that page.

Please have a look : https://prnt.sc/ZIguo2NhjxjA -> https://prnt.sc/S15o4X2TRKUb -> https://prnt.sc/OeoxioNeQURl -> https://prnt.sc/vZ6uZQja07JJ

2) Kindly refer to the short video for instructions on how to edit the side navigation template.

Refer: https://screenrec.com/share/tBWKh2jdsr

Thank you!

Hi There.,

Kindly refer to the short video for instructions on how to edit the header.

Refer: https://screenrec.com/share/ZPe2hMKrgQ

Thank you!

Hi There.,

Kindly navigate to the WordPress dashboard, then go to Pages and click on ‘Add New Page’ From there,

select the template as ‘Side Navigation’ from the drop-down menu ( Refer: https://prnt.sc/c9UE8tjPuC-s ).

If you want to remove it from the side navigation, you can assign any other template to that page.

Please have a look: https://img001.prntscr.com/file/img001/279-vmwQR6aGOteZIWvRdA.png , https://img001.prntscr.com/file/img001/sl9qI5MuTUeFDjHvpbHo4Q.png

Thank you!

Hi.,

We have just replied to your email. Kindly check and respond in that email thread so that we can address your issue promptly and assist you further.

Thank you!

Hi.,

Sorry for the inconvenience.

Please download install demo import plugin : https://we.tl/t-cJr8nCXSns

Navigate to the Tools > Demo Content Install, you will find the option to install the Demo Contents. Just click the Install button.

Looks like the link is expired. Could you post a new link to the demo import plugin?

Hi.,

Thank you for contacting us.

Please download and install the plugin from this link: https://themessupport.com/wp-content/uploads/2024/06/wdt-demo-importer.zip

Once installed, navigate to Tools > Demo Content Install. You will find the option to install the demo contents. Simply click the “Install” button

Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

Please send your request to us directly at this email support@wedesignthemes.com

Hi.,

Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Image Purchase link : https://docs.wedesignthemes.com/image-link/homefix.txt

But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out for their own. Most of our demo images came from https://www.shutterstock.com/

All image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/

Open Source Images :

Hi.,

We’ve responded to you with the forum login details. Please confirm receipt.

Thank you!

I really appreciate your response

Hi There.,

Hope your query is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you.

Thank you, we look forward to helping you!