180 comments found.
Our clients highly demand services for their course-selling business, please add demo and compatibility with some relevant plugins (tutorLMS, Masterstudy, ...)
Hello,
We haven’t fully tested the theme’s compatibility with these specific plugins, so we cannot guarantee that they will work without conflict.
Thanks.
Is this theme compatible with any Woo search Engines?
Hello,
We haven’t officially tested our theme for compatibility with this plugin, so we can’t guarantee that it will work correctly.
Thanks.
Please fix the image gallery issue on the single product page. After the page loads, the gallery takes too long (around 7 to 10 seconds) to display the product images, even with proper caching and optimization in place.
Additionally, please implement a loading effect—such as a spinner or shimmer—on the image gallery to indicate that the images are loading. Currently, the gallery appears completely blank during this time, which may lead users to believe the site is slow and cause them to leave.
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks
Hello, Could you please add FAQ schema for the [Ecomus] Accordion?
Hello,
We will research this feature and improve it in near future
Thanks.
First of all amazing theme! I have some questions before purchasing:
1) Can I easily use different parts of different home pages? 2) For the Live visitor counter, Recent Sales Counter can i customize this for certain pages/product with fake stats? and is this easy to do? I want to fake it till i make it lol.
Thank you!
Hello,
1. You can import any homepage you want and then copy sections from other homepages.
2. Currently, the customizer settings apply to all products, not to specific pages or individual products.
Thanks.
So for example if i want a certain section from the Shoes homepage i can copy it and paste it on a page i am making? And to do this i just import the different homepages one at a time i need?
I am ready to buy and love this theme
Please refer to our documentation for instructions on how to import the homepages. Once imported, you can then copy the elements you want and paste them onto your own homepage.
https://wpecomus.com/doc/#/elementor/templatesThanks.
Hi, I use the FunnelKit Cart plugin and I need the cart that appears in the mobile menu to be from their shortcode, how do I replace the normal cart with their shortcode?
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.
https://drfuri.ticksy.com/ Thanks.Dear Ecomus Team,
First of all, thank you for the great work on the Ecomus theme — it’s a solid foundation for modern WooCommerce stores, and I really appreciate the flexibility it offers.
I would like to suggest a valuable feature that I believe many shop owners would benefit from: the ability to set a minimum order amount and prevent checkout until that amount is met, directly integrated with the checkout and side cart buttons.
This behavior is already used successfully by large platforms like Temu — when a customer’s cart total is below the minimum required amount, the checkout button is disabled or replaced with a message indicating minimum required amount to checkout.
While there are some code snippets available online, I’ve tried several and found they don’t work reliably — especially inside the off-canvas/side cart. A native implementation in your theme (or the Ecomus Addons plugin) would be much more stable and user-friendly.
Would this be something your team would consider adding as a future enhancement? I’m confident it would be highly appreciated by many users.
Looking forward to your thoughts.
Best regards, Daniel – netu.ro
Hello,
We will recheck and improve this feature if possible
Thanks.
Hi, I bought ECOMUS a while ago, and since then the page loads very slowly. I changed hosting about twice and nothing. For the same reason, I stopped using it and now that I’m back to see what can I do, it’s slow again. Can you guide me or help me figure out what could be wrong?
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
Hello,
When will your $20 sales/discount be over?
Hello,
The price discount will end this weekend.
Thanks.
Please, do we need quantity discounts to be based on amounts, not percentages? When will this update be added? I’m forced to add other plugins like this just because your service doesn’t have something as basic to a feature as price discounts.
https://demo.wcbundler.com/product/black-hoodie/Hello,
We are currently researching this feature and will release it once it’s complete.
Thanks.
Hi , I tried https://wordpress.org/plugins/recaptcha-woo/ this , but it not showing on popup.
We will recheck and improve it in next version
Thanks.
I need your help to fix the error “Your website must not contain placeholder text or images” on my website. It might have occurred due to an issue when loading variant product images.
Hello,
Where did you get this issue? Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.
https://drfuri.ticksy.com/Thanks.
can i used for food delivery? have a pickup and delivery time?
Hello,
You can use our theme for a food website. But the theme doesn’t have pickup and delivery time feature
Thanks.
Of all the themes, this one is the one that’s most appealing to me. However, I have a question:
My store sells geek products, board games, and card games. I haven’t found a suitable theme.
The Electronics theme I liked the most, but the search bar in the corner is a concern given the ecommerce segment in my country.
The “Grocery” demo has a much more interesting layout, with the search bar centered.
That said, is it possible to center the search bar in the Electronics demo and have the menu float as you navigate the page?
Hello,
You can use any header layout with any of our demos. Plus, you can use elements from one demo in another.
Thanks.
How to insert “Recent Sales Count” and “Cart tracking” to the builder? I can not find elementor widgets for them. Maybe there are some shortcodes available for this?
Hello,
Did you enable these features?
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.
https://drfuri.ticksy.com/Thanks.
UPDATE: Just tested the official demo at https://wpecomus.com/bike/ Official demo results:
LCP: 11.7s Core Web Vitals: FAILED Similar poor performance to my implementation
This confirms the issue is theme-related, not hosting/configuration. How can a theme be marketed as “super-fast” when even the official demo fails Core Web Vitals?
Hello,
We will research and improve it better
Thanks.
Thank you for acknowledging the issue. However, I need specific timeline and technical details, not vague promises. The performance issue is serious:
Your demo site fails Core Web Vitals (LCP: 11.7s) 77KB unused CSS in core theme files Ecomus was marketed with performance badge on ThemeForest “Super-fast interface” claim on your sales page
This affects:
My client delivery (due this week) Other potential buyers who expect advertised performance Your theme reputation when buyers discover these issues post-purchase
I need specifics:
What exact optimizations will you implement? Timeline for performance improvements? Which theme files will be optimized? Will you provide performance-optimized version for existing customers?
Current situation: I’m forced to use third-party optimization plugins to achieve what your theme marketing promised out-of-the-box. Fair resolution: Either fix the performance issues with clear timeline, or acknowledge that performance claims were inaccurate. Other buyers deserve to know before purchasing.
We checked our demo, and the Largest Contentful Paint (LCP) is 1.3s with 89KB of unused CSS. Regarding the unused CSS, you’ll need to use a plugin or service to improve this if you want to reduce it to zero. The speed of our demo is normal for an e-commerce site, but we’ll research ways to improve it further.
Site speed is influenced by several factors, including your hosting, image optimization, optimizing JavaScript, CSS, and HTML, using a cache plugin, CDN, Cloudflare, and more.
https://pagespeed.web.dev/analysis/https-wpecomus-com-bike/05oo27orpa?form_factor=mobileThanks.
Your own link completely contradicts your claims: From YOUR PageSpeed link: Field Data (real users):
LCP Mobile: 3.6s LCP Desktop: 3.7s Core Web Vitals Assessment: FAILED
Lab Data (synthetic test):
Largest Contentful Paint: 12.5s Speed Index: 6.9s
Where exactly did you get “LCP 1.3s”? Your own provided evidence shows:
Real users: 3.6s LCP Lab test: 12.5s LCP Both scenarios: FAILED Core Web Vitals
This is nowhere near “normal for e-commerce” when you advertise “super-fast interface.” Are you reading different data, or intentionally misrepresenting the results?
Hello,
We noticed that you’re referring to the speed on mobile, while we were mentioning the desktop performance. Please note that this theme is responsive, meaning mobile devices load the same CSS, JS, and DOM as desktop. There’s no separate lightweight mobile version, so mobile scores on PageSpeed are often lower — especially on heavy pages (e.g. homepage with large images, sliders, and animations).
The lab data you mentioned (12.5s LCP) runs under strict simulated conditions and can overstate issues. The field data from real users shows LCP around 3.6s, which, while not ideal, is not uncommon for eCommerce — and we’re actively improving this (e.g. optimizing LCP images, reducing blocking resources).
Thanks..
Hi, I purchased Ecomus and implemented it on SiteGround GrowBig hosting, but getting concerning PageSpeed Insights results. Current setup:
Demo site with minimal modifications SG Optimizer properly configured All basic optimizations applied
PageSpeed Insights results:
Score: 56/100 mobile 77KB unused CSS from theme files LCP: 11.8s TTFB: 13+ seconds
Specific theme files causing issues:
ecomus.min.css (50KB) ecomus-woocommerce-style.min.css (35KB)
My questions:
What optimization settings actually work with Ecomus? How can I reduce the massive unused CSS load? Are these PageSpeed scores normal for this theme?
I need my site to score 90+ for SEO competitiveness. Support sent me generic WordPress optimization articles that don’t address theme-specific unused CSS. Has anyone achieved good PageSpeed scores with Ecomus? What’s your setup?
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.
https://drfuri.ticksy.com/Thanks.
I already have ticket #4108096 open since 06/07/2025. Your support team sent me a generic WordPress optimization article that doesn’t address the 77KB unused CSS coming from Ecomus theme files. The issue is theme-specific:
Your demo site: LCP 11.7s, Core Web Vitals FAILED Theme files: ecomus.min.css (50KB), ecomus-woocommerce-style.min.css (35KB) This isn’t general WordPress optimization – it’s unused CSS in your theme code
Performance issues should be discussed publicly so other potential buyers can see:
The actual performance problems Your technical solutions Timeline for fixes
Private tickets with generic responses don’t help the community understand theme limitations. Will you provide technical solutions here, or acknowledge that the “super-fast” marketing claims need revision?
We will review your ticket and guide you improve it
Thanks.
Is it possible to set an exact amount instead of a percentage in dynamic pricing? Is this possible?
Currently, the theme only supports the percentage in dynamic pricing. We will recheck and improve it in near future
Thanks.
We’re planning to buy this template, but it appears to be misconfigured. Do you know why?
Hello,
This issue was with our cache plugin. We’ve cleared it, and the demo is now working fine.
Thanks.
Hi! Does the theme support product bundles of different products (not the same like this: https://wpecomus.com/socks/product/skarpetki-planets), similar to the “Frequently Bought Together” option, but as a separate product with a lower price?
Hello,
The theme doesn’t support this feature now. We will research and improve it if possible
Thanks.
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