12643 comments found.
Im unable to click on the product image – there is no hover action coming on the image…the click is only happening when i click on the title … how can i fix the same
Is there some code that I need to add
Thank you
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi Team, I am unable to create topic there maybe due to support expiry – im not asking a big thing – but can you help resolving or allow me to create topic.
The problem is after update im unable to have click on the products to goto the detail page of the product – im only able to click from the title of the product tile.
You can check https://narendraenterprises.co/product-category/aluminium-containers/rectangle-aluminium-containers/
Kindly help
We checked your website but don’t see any problems. Could you please record a video of the problem?
Hello, Does your theme have group BUY feature on shop products?
Hello,
Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.
Could you please send us a screenshot or example of this feature so we can better understand what you mean?
Kind Regards
Hello, I bought this theme twice because I liked it so much 
I just have a question. When you enter 3 or more characters in the search box, the search results come up. How can I make this work for 2 characters as well?
Hello,
Thank you for using our theme. You can add the following code snippet to the child theme to change this
add_filter(
'woodmart_ajax_search_symbols_count',
function () {
return 2;
}
);
Kind Regards
Thanks so much, resolved.
You are always welcome. Feel free to contact us if you have any further questions.
Hello friend
When is your offer coming? Today’s Friday, Black Friday. Please offer me.
Hello,
Thank you for choosing the WoodMart theme for your project!
Currently, we don’t have actual information about any upcoming offers.
Kind Regards
I can’t believe it. I write a message and get a response almost a day later. And my problem is still not solved.
Hello,
We are sorry for the delay. Your topic has been answered. Please continue the conversation on the forum.
Kind Regards
Thanks, the demo site has been reloaded. The problem is solved.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hi, do you have a working demo showing the Multi-vendor Dokan pages and functionality on the default theme or Marketplace 2 theme? These themes are exactly what I need, but without visibility into the multi-vendor elements I can’t make a purchase. The only multi-vendor page I can find is a single store page on a ‘Handmade’ theme, which is not at all suitable. Thanks.
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
Unfortunately, we don’t have such demos. We have only one multivendors demo – https://woodmart.xtemos.com/handmade/
Kind Regards
Is there any way I can see what these pages and elements look like on the Marketplace 2 theme?
You can install Dokan on any of the demo prebuilt websites, including Marketplace 2.
Sorry I should’ve clarified: Is there any way I can see what these pages and elements look like on the Marketplace 2 theme prior to purchasing, installing and configuring the theme. Doing this is quite a risk, both time and money, without first seeing anything.
Unfortunately, we don’t have a demo of such a setup to demonstrate you. But it will look almost the same as on the one provided, but with different styling.
Kind Regards
Hello please i am having issues with the mobile menu where some menu items are overflowing from its container which breaks the menu. I have updated the theme and plugins but its still the same.
Image here: https://ibb.co/HfpdVGZV
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
I tried to create a new topic but i cant see the new topic button. Does this have anything to do with my support period being expired?
In this case, you need to extend your support period first. Then you will be able to create new topics on our support forum.
Warning: Undefined array key "last_call" in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-wishlists.php on line 362 Warning: Undefined array key "last_call" in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-wishlists.php on line 364
Hello,
You can fix it by applying patch # `671558`. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
Applied and perfect, thank you, love when things are simple, have a great week …
Same with >
Warning: Undefined array key "last_call" in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-popular-products.php on line 415 Warning: Undefined array key "last_call" in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-popular-products.php on line 417
So it’s this line 362 – 372 /inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-wishlists.php >
$a_value = isset( $a[ $order_by ] ) ? $a[ $order_by ] : '';
$b_value = isset( $b[ $order_by ] ) ? $b[ $order_by ] : '';
if ( is_numeric( $a_value ) && is_numeric( $b_value ) ) {
$result = $a_value - $b_value;
} else {
$result = strcmp( $a_value, $b_value );
}
return ( 'asc' === $order ) ? $result : -$result;
}
vs this line 415 – 426 inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-popular-products.php >
$result = strcmp( $a[ $order_by ], $b[ $order_by ] );
if ( is_numeric( $a[ $order_by ] ) && is_numeric( $a[ $order_by ] ) ) {
$result = $a[ $order_by ] - $b[ $order_by ];
}
if ( 'asc' === $order ) {
return $result;
}
return -$result;
}
I cloned that chunk over from class-wishlists.php and all it well.
Try to apply this patch instead 671578
Good afternoon, I have a question. I want to put a top bar but I want the text to move around.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
My support expired
You can extend your support period ,,.us
Hi,
After updating theme from 7.5.1 to 8.2.5 I’ve got the following error:
Fatal error: Uncaught Error: Call to undefined function wp_is_serving_rest_request() in /srv/xxx/public/wp-content/themes/woodmart/inc/enqueue.php:1140 Stack trace: #0 /srv/xxx/public/wp-content/themes/woodmart/inc/modules/header-builder/functions.php(27): woodmart_enqueue_inline_style(‘header-base’) #1 /srv/xxx/public/wp-content/themes/woodmart/header.php(26): whb_generate_header() #2 /srv/xxx/public/wp-includes/template.php(790): require_once(’/srv/users/xxx…’) #3 /srv/xxx/public/wp-includes/template.php(725): load_template(’/srv/users/xxx…’, true, Array) #4 /srv/xxx/public/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #5 /srv/xxx/public/wp-content/themes/woodmart/page.php(15): get_header() #6 /srv/xxx/public/wp-includes/template-loader.php(106): includ in /srv/xxx/public/wp-content/themes/woodmart/inc/enqueue.php on line 1140
Can you help me find the solution for update the theme?
Thanks
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Good evening, we are trying to login to our account on xtemos.com, but it seems to be a problem with recaptcha system. We tried delating cache and using Chrome and Safari, but when we try to login appears this error: reCAPTCHA verification failed. Please try again.
We tryed also to send you an email using the contact page, but there is another error: Failed to send your message. Please try later or contact the administrator by another method.
Please help!
Hi,
Thank you for reaching out to us.
Try to log in using a different browser or in incognito mode.
Regards.
Nothing to do, not even with chrome’s incognito browsing… Maybe, for some reason, our ip is blacklisted? We have to open a ticket and we don’t know how to do!
We are sorry to hear that. Could you please send us your request via the contact form? https://themeforest.net/user/xtemos
Good morning, today we are able to log in… maybe our ip was blacklisted for some reasons. Regards.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Any Elementor theme to see the blog and other pages? Thank you!
Sorry, Elementor DEMO
Hi,
Thank you for reaching out to us.
Unfortunately, we don’t have a demo version built with Elementor.
Regards.
I purchased your WordPress theme, and it’s truly great. However, I’m facing a serious and strange issue that I’ve never encountered before. The wp_options table in the database keeps growing continuously and suddenly reaches 50GB, 100GB, and keeps increasing. When I run the OPTIMIZE TABLE process, the size drops back down to a few hundred megabytes. When I switch the WordPress theme from Woodmart to another one, the table growth stops. This is the first time I’ve experienced such an issue — what could be causing this?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Hello,
I am using two Woodmart WooCommerce Layered Nav widgets: one to filter by Collezione and another by Misura, both configured with the “OR” query type to allow multi-selection.
The issue I’m experiencing is that filters do not dynamically adjust based on selected values. For example, when selecting multiple “Collezione” terms, the “Misura” filter still shows all terms — even those that are not available in any matching product. This leads to confusion, as users may click on combinations that return zero results.
Expected behavior:
I would expect a smart filtering system, where:
Filters dynamically update based on current selections;
Terms that would result in no matching products are shown as visibly disabled (grayed out) but not hidden;
Users can still click on these disabled options to change combinations without resetting all filters;
Product counts (e.g. 0) reflect real-time availability for the current selection.
This is a very common behavior in advanced filtering systems (such as in Yoast or WOOF), and would significantly improve UX.
Is there a way to achieve this with Woodmart’s current filters? If not, is this functionality planned in future updates, or should we implement it via external plugin or custom development?
Thanks in advance, Andrea
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Hello, there is a problem in Woodmart Woocommerce Layered Nav, that show the items with selected as Text swatch bold and with a big underline, instead to be the same size of all the other items in the filter. How to fix it?
I found an old fix in your forum but now it doesn’t work https://xtemos.com/forums/topic/filters-show-enabled-swatch-attributes-in-bold/Thanks Andrea
Hello,
Please provide us with a link to your website.
Regards.
Sorry for the inconvenience, we will fix this in the next update.
1. Add the custom CSS in Theme Settings > Custom CSS > Global.
.wd-filter-list.wd-text-style-4 .wd-swatch.wd-text {
display: none;
}
.wd-filter-list.wd-text-style-4 .wd-swatch.wd-text + .wd-filter-lable {
display: block;
margin-inline-start: 0px;
}
2. Select Style 4 for the widget where this issue occurs. https://monosnap.com/file/vIRGmqacpMrXqUunKETTyI0ufLtCrs
Regards.
Thank you, it works!
You are always welcome. Feel free to contact us if you have any further questions.
Latest patch, I believe, (or theme update) has caused an issue with the blog and layout. Removing author or meta in Theme options Blog and Single Post sections don’t work, and there are big white space gaps. Checked on 2 sites and same issues.
Hello,
Could you please reach out to us directly via email and share all the necessary details about your request, including some screenshots and admin access?
Kind Regards
Thanks, email sent.
Hello, I bought this template, I want to create an online store where I can sell cable by the meter and different sizes, can the products be configured so that I can sell them, for example, so that the customer can choose certain sizes 10-20-30..etc of cable meters.
Hi,
Thanks for reaching to us.
Please refer to this article for more details https://xtemos.com/docs-topic/variable-products-and-swatches/
Regards
Hello, I need the “Shipping Cost” to be displayed on the single product page alongside the “Estimated Delivery Time”, or have the Shipping Cost as an independent block.
Is there a way to do this yet?
If not, please add this feature as soon as possible. It is an essential feature. Buyers must know the Shipping Cost right on the product page.
Thanks.
Hello,
Unfortunately, there is no such option for the “Estimated Delivery Time” at the moment. We will consider this as a feature request for our future updates.
Kind Regards
I mean, “Estimated delivery dates” is there already. I’m particular about the “Shipping Cost” display alongside it or as an independent block on the single product page.
I understand you, but currently our theme does not have such functionality.
Regards.
Hi , when i tray to add material photo to Product i have just material name i need photo and when click to name cant view product with material i selected !!?
i create attributes and variations and set photo for material and product materials photo in every material Varitation and I make select in woodmart setting material photo >> he only view the material name not in photos i set and when click he open the same product without change any photos or details !! can you help me with steps ?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Okay i maked it and waiting your help
hi , have some issue 1- in WoodMart theme how i can make my product Add Quote without ( price ) need to Hide Price and replace with ( Add Quote ) i trayed to not add price to product but the ( puy now ) botton hiden ,, 2 – need to make B2B product with price he can only access his price from his account ,, 3 – in portfolio i need to make ( parent portfolio >> subportfolio >>portfolio )
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Okay i maked it and waiting your help
