20 comments found.
I am interested in purchasing this theme. Is there a trial version available to test it before I make a purchase?
Hi, thank you for considering our theme!
Currently, we don’t provide a direct trial version for Themeforest items here. Please email us at support@bersky.co for more information.
Best regards,
BerSky.
Hello Team! We have just purchased your theme and were wondering where to find the header settings with the central logo and the centred menu below the logo. Thank you
Hi, thank you for choosing our theme!
The header layout you mentioned is already built into the theme and is called “Header menu bottom.” You can find and enable it in the theme settings by following the location shown in the image below:
https://postimg.cc/PN9WWs0n
Please contact us here [https://support.bersky.co/] if you need any help setting it up.
Thank you for your quick reply. We would like to make a few minor changes to that layout. Could someone please check the requests we sent to your support service several hours ago? Thank you very much.
Kind regards
Hi, I already purchase but I cannot figure out how to show the quantity items per products on the cart page, I just said de price and the total, the quantity is missing.
Hi, thank you for choosing our theme!
Please contact our support team via Ticket system [here] for further technical assistance.
Best regard,
BerSky.
Hi, i have this theme we can mahave9191 at gmail com we can connect
Hi, thank you for choosing our theme!
Please contact our support team via Ticket system [here] for further technical assistance.
Best regard, BerSky.
Hello, I’m interested in your theme for my Shopify store. Before purchasing, I need to confirm that it fully supports the following features:
• Bilingual content (English ↔ Arabic) with proper RTL layout and language switcher • Compatibility with translation apps like Langify, Weglot, or Shopify Translate & Adapt • Payment gateways compatible with Tabby and Tamara (installment payments) • WhatsApp chat / customer support apps and cart recovery apps • Multi-currency support • TikTok, Snapchat, and Meta pixel integrations • Optimized for speed • Bundles / offer pages for promotions and product packages
Could you please confirm that your theme supports all these features? I want to be sure before purchasing to avoid any issues or refunds.
Thank you!
Hi,
Thank you for considering our Milano theme!
- Multilingual & Switcher: Milano supports multiple languages and includes a built-in language switcher. We recommend Shopify’s Translate & Adapt app to manage translations.
- RTL Support: Right-to-left layouts are supported.
- App Compatibility: Most apps from the Shopify App Store work with Milano without customization. Depending on the specific apps and how they inject widgets/blocks, you may need minor adjustments for perfect styling and smooth operation.
- Performance: All our themes are optimized for speed.
For your questions about the payment gateway and bundle setup, could you share a bit more via our email at support@bersky.co? With those details, we can confirm compatibility and advise the best approach.
Best regards,
BerSky.
Hi, I need the collection page to be filtering by default, new to old. but whenever i do change on Customize on collection, it always come back to Best Selling. How to change that. Thanks
Thank you for choosing our theme!
Please contact our technical support team via our Ticket system [here] for prompt assistance.
We are looking forward to assisting you!
Best regards,
BerSky.
Does the theme support newsletter and promotion popups?
Hi, thank you for your interest in our theme!
Milano comes with built-in support for both newsletter and promotional popups. You can check out the setup guide in our documentation [here]. And if you have any questions, don’t hesitate to email us at support@bersky.co —we’re always happy to help.
Do you have HTML version of this theme ?
Hi, thank you for your interest in our theme!
At the moment, it’s only available for Shopify stores, and we don’t have an HTML version. Since it’s built specifically for Shopify, you’ll benefit from seamless integration, built-in features, and ongoing updates tailored to the platform.
Hello I hope you released same theme for woocommerce
Hi, thank you for considering our theme!
At the moment, the Milano theme is available exclusively for Shopify. If you’re currently using WooCommerce, we highly recommend considering a switch to Shopify to take full advantage of our theme’s optimized performance, smoother user experience, and built-in features.
Shopify offers a more streamlined setup, better speed, and stronger app integrations — and Milano is specifically designed to help you get the most out of that ecosystem.
We’d be happy to assist you if you decide to explore Shopify further!
Hello, I’m looking for a shopify theme that supports video in the product cards. Like this: https://glozin-demo.myshopify.com/ – you see video instead of an image. But every shopify theme only allows images. Interesting, if you’re planning to add such functionality?
Dear Sir/Madam,
Thank you for considering our theme! We do provide this feature in Milano theme. You can refer to our demo here [https://demo-milano.myshopify.com/?preview_theme_id=131075801206].
In case you need any further information, please feel free to reach out to us via our Support Ticket System at [https://support.bersky.co/login].
We are looking forward to assisting you!
How to edit product popup on collection page, select option, there is issue with the currency converter is not working there any solution?
Thank you for choosing our theme!
Please contact our technical support team via our Ticket system [here] for prompt assistance.
We are looking forward to assisting you!
Hi,
The title of the product (name) is not uniform, some short and some or long, is there a way to limit the title length to a specific length (ONLY IN THE CARD)?
That way the site will look more presentable.
Thanks,
Thank you for choosing our theme!
Please contact our technical support team via our Ticket system [here] for prompt assistance.
We are looking forward to assisting you!
my header is not showing properly , also i Email you can you please reply
Dear Sir/Madam,
Thank you for choosing our theme! Please contact our technical support team via our Ticket system [here] for prompt assistance.
We are looking forward to assisting you!
Hi, Where should I change the “welcome milano store!” text in the top bar? Please help.
Thanks.
Got it, thanks 
Dear Sir/Madam,
Thank you for choosing our theme!
We are glad to know that you found the settings you needed. Please don’t hesitate to contact our technical support team via Ticket system [here] if you need further assistance.
Best regards,
BerSky.
Hey Bersky Team,
We’re interested in buying this theme. Have a couple of questions:
- In the demo, there are a lot of options for home pages. So, when buying do we need to select which one variant to buy or we can change it anytime after buying as well?
- Are there any restrictions with apps? We have some apps which we will need and we’re wondering if all of those will work or not? Some examples are GoKwic, WhatMore, Apps by HulkApps etc.
Thank you. Looking forward to a positive reply.
Dear Sir/Madam,
Thank you for considering our theme Milano! Regarding your questions:
1. Homepage demos: After you purchase Milano theme, you are available to use/change every currently available demos and future release ones. You can refer to our documentation [here] for the instructions in choosing your preferred demo.
2. Apps compatibility: Please contact us via email at support@bersky.co and provide the specific apps you want to use in your theme so we can provide the most accurate answer.
We are looking forward to assisting you!
Best regards,
BerSky.
Hey, I have sent an email with the apps list.
Hi, i am using the Baby Outfits Demo and have built the whole store with my custom data. I see an update to the theme. If I update it through 1-click update from the NetSky THemes in NS – Discount Cart app, will I lose my custom data and custom product pages/collections i have made?
Dear Sir/Madam,
Thank you for choosing our theme! The app NS – Discount in cart will generate a new theme for the latest version without affecting the current theme. Unless you make changes in the source code, all your modification on each template won’t be affected. In that case, please follow our instructions for Manually updating [here] to maintain your modification.
Please don’t hesitate to contact us via Support ticket system [here] if you need further information.
We are looking forward to assisting you!
Best regards,
BerSky.
I am interested in purchasing a theme from ThemeForest, but I have a specific requirement I need clarification on before making the purchase.
In the current theme demo, the “Buy Now” button does not work unless the user checks the “(I agree with Terms & Conditions)” checkbox. I would like to know if it is possible to customize this feature so that the user can proceed with the purchase without having to check the box.
Can this functionality be modified through theme settings or custom d
Dear Sir/Madam,
Thank you for considering our theme! This checkbox is an optional feature. We provided a setting for you to toggle it right inside the theme.
We hope this information was helpful. Please don’t hesitate to contact us via email at support@bersky.co for further information.
Best regards,
BerSky.
hi im getting this error when i want to customize the theme /smart digital/
Dear Sir/Madam,
Thank you for choosing our theme Milano!
To assist you further and provide an accurate solution, please contact us via our Support Ticket System. We’ll be happy to check and address your request.
Best regards,
BerSky.
TICKET 630
Dear Sir/Madam,
Our team has been in contact with you via your ticket. Please keep following it for further assistance.
Best regards,
BerSky.
can i use it on multiple shopify store?
Dear Sir/Madam,
Thank you for considering our theme Milano! Shopify has the limitation of one license can be used in one store only. This limitation is also applied to Milano.
Our support team is happy to assist you with further information to help you make your decision. Please don’t hesitate to contact us via our Support Ticket System.
Best regards,
BerSky.
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