4671 comments found.
The theme has broken down AGAIN! It gives an error during registration, chat, subscription plans do not work – users can send messages, despite the restrictions!
When did you update the theme last time? What version of the theme did you use last time? Perhaps, you do not know that WordPress made important changes in its last versions. So we had to make big changes in the theme too.
I’m using the latest version… I’ve set it to write to 1 person per week, but it has no effect… it shows errors during registration and in the chat window..appeared a week ago… users, despite the limit of 1 person per week, are writing to many more…I’ve had this theme for 4 years and it hasn’t worked properly for more than a month…I’m constantly starting from scratch.
Dear hristov75. Yes. The chat limit worked a few months ago. But now it doesn’t work correctly. I remember I specifically checked this this winter.
But over the past few months, we have added new features and changed some existing ones. This could affect the chat.
Today I will start fixing this problem.
Thanks for reporting. Thanks for your patience.
But not for the one-star rating. You see, I am always ready to help with any issue and fix any errors and problems.
It is better to discuss problems here, in the comments, and not to demotivate the developer in the rating.
Thank you for the screenshot. Ok, I see. As I said, in the last update we have corrected period of time. We removed minutes in subscription plans. Plans cannot have the period of time in minutes. It is useless and cannot be applied for payments.
As a temporary solution, select the months in this field in subscription plans: WordPress -> DateBook -> Subscription plans -> open a plan for editing -> select months in this field “Period of time for limited chat”.
This issue and the chat limit will be fixed today and tomorrow. The update will be available very soon.
The problem with the plans is not the minutes…I set 1 person per week…and newly registered users are texting with 10 or more people…and so, they don’t upgrade their plan..https://prnt.sc/htbbicJLXBD4 user:https://prnt.sc/C_Ixg1S7EfMj I tested today and the error was gone… the subscriptions worked, but for how long?
Yes. I know. This error occurred due to wrong periods. In the last update, we removed minutes and periods changed their order numbers. We had to do such changes for PayPal. PayPal does not accept minutes.
In the next update, this issue will be fixed. The chat limit will be also fixed. Thank you for telling us about these issues.
Hello Pagik,
I’m having an issue with the “Forgot Password” functionality on my website.
When a user clicks the “Forgot Password” link and submits their email address, they receive three separate password reset emails at once, each containing a different reset link.
However, only the last link (the most recent one sent) actually works. The first two links return an error saying:
“The key you have entered does not exist.”
What’s the cause of this and how can I make the reset password link to only be sent once.
Hi wconline360. This is strange, looks like some JavaScript or redirection is executed. I guess you use some third party plugins.
Try to deactivate all plugins and check again.
Meanwhile I will check this issue on our side.
Hi,
I’m interested in purchasing the DateBook WordPress theme and I have a few questions before proceeding:
Does the theme fully support translation into Brazilian Portuguese (pt-BR)? Is it compatible with tools like Loco Translate or does it include a .pot file?
Is the theme fully compatible and stable when hosted on Hostinger.com? Do you foresee any issues with common setups on this provider?
Does the theme allow for smooth integration with WooCommerce and Paid Memberships Pro, in case I want to monetize the platform?
Are there any built-in anti-spam, moderation, or user-reporting features for managing community behavior?
Is there a live demo or admin demo login available so I can explore the back-end before purchase?
Thanks in advance for your help!
Best regards, Ronaldo
Good day Ronaldo. Thank you for your interest.
Yes. The DateBook theme supports the Brazilian Portuguese.
Yes, the theme is compatible with Loco. You can translate the theme with Loco or Poedit.
Yes. The pot file is included in the theme.
But the theme has not been translated into Brazilian Portuguese yet.
Yes. The DateBook theme supports WooCommerce. You can install WooCommerce, install your favorite payment gateway plugin and accept payments.
No. The DateBook theme does not support any other subscription and membership plugins. It is useless to buy them. DateBook has its own subscription and membership functions.
DateBook has many useful functions. So it is not necessary to buy any other plugins.
Yes. Antispam is available as captcha in the login and registration fomrs. Google reCaptcha had been integrated in the theme.
Live demo can be found here https://www.pagickthemes.com/
Kind regards
Bonjour M.pagick, J’ai un problème je n’arrive pas à installer le bouton se connecter avec Google pourtant j’ai installé n’entend login social et tout à été bien configuré. Mais le bouton n’apparaît pas sur la page se connecter. J’ai du installé woocommerce donc stribe et paypal ,stripe fonctionne bien en mode test.paypal je l’ai configuré en mode live ,et j’aimerais aussi le tester seulement on me demande un compte et lorsque j’insère mes id PayPal ça ne passe pas.aussi le bouton commande ne fonctionne pas sur ma page bouton ça me dit page introuvable. Aussi lorsque je veux télécharger d’autres photos pour les profils fictifs on me dit je dois choisir un plan d’abonnement ou compléter mon profil même si ce dernier est complèté. Pouvez vous m’aider s’il vous plaît ? J’aurais aussi besoin de faire vérifier mon site de rencontre avant le lancement comment ça se passe ? En vous remerciant d’avance, Cordialement
Good day dear infopromessedamour. I do not know what about Google social login is and how it works. Sorry.
Regarding the PayPal and WooCommerce. Since you installed WooCommerce, then the DateBook theme cannot control any payment gateway. So, I do not know how to setup third-party plugins. But when you click on the Select button on the Subscription page, and after that you see “Page not found”, then try to re-save the permalinks here WordPress -> Settings -> Permalinks. Also, perhaps, you setup pages incorrectly.
Also, here is a guide on how to setup WooCommerce https://www.pagickthemes.com/documentation/subscription/woocommerce-subscription/
Especially, follow the step 8!
Just as a temporary solution, disable this option: WordPress -> DateBook -> Dashboard -> Profile -> User must complete his profile before using the website.
I apologize for the delayed answer. I forgot to answer. My big apologizes. Kind regards
Hi Pagick, I’m currently using DateBook version 4.8.7. When I update to DateBook-Theme 4.9.2, both versions appear under WordPress > Appearance.
I read that you changed the theme’s name from DateBoook to DateBook-Theme. Could you please provide instructions on how to update from version 4.8.7 to 4.9.2 without losing the theme settings?
Unfortunately, I haven’t found a way to back up the theme settings in order to restore them after the update. Also, the translations no longer work correctly after the update.
One more question: When will it be possible to include the classified ads (number, approval, etc.) directly in the subscription?
Thank you very much for your support! Miguel
Hi Miguel. Yes, 2 themes. You should delete an old one. Delete these themes: “DateBook” and “DateBook Child”.
These new themes have the version 4.9.2: “DateBook Theme” and “DateBook Theme Child”. Do not delete them.
Also, it is easy to understand which you should delete. Delete the themes that have old versions 4.9.1 and older.
Also, delete the old plugin. The new plugin has the version 4.9.2.
How to upgrade:
After you installed and activated a new theme, there must appear the message on the screen “Data Upgrade Required”. Yes, click on this message to start the upgrading process. That’s it. No other actions are required.
Notice: I cannot guarantee that your settings will be saved. Sometimes, WordPress, MySQL database and hosting may work improperly.
I recommend remembering your settings.
Classified ads will be added in subscription. But I cannot say when. At the moment we have to fix planned bugs.
Regarding the translation. The new theme has a new text domain. It means that you have to re-save your translation in Loco or any other way.
Hi Pagick, after the last two updates, my site has been down for 3 weeks, and I’m losing subscribers every day. As you requested, I sent you credentials to access the site and the control panel, but after that, you do nothing! I’ve been waiting for three weeks for you to fix the problem that occurred thanks to the last theme updates. When can I expect the theme I paid for to work?
Hi nicky12. Are you talking about the New message notifications that are not sent? I will check it now.
Hi again. Ok I checked your site. It works. The notification about new message is sent. It is ok.
But why you do not receive the notification. Because you activated the cache plugin. It caches and loads all pages as static and does not allow the theme to run its functions. Your site becomes static. None of functions run. Therefore, the content does not update This is bad for dating site.
But ok. Here is a trick. Do the following:
- Create a new empty page and give it some slug like “cron-run-website-functions”. The URL of the page will be “https://yoursite/cron-run-website-functions”.
- Create a cron task on your server.
- This cron must run this page every minute https://yoursite/cron-run-website-functions
- Exclude this page from caching https://yoursite/cron-run-website-functions
Done! Now, this page will run all functions on your website every minute. Thus, the theme functions will be run too. This is good.
Bonjour, Lorsque j’essaie de télécharger les photos pour les profils fictifs ça me dit mauvaise extension pourtant j’ai choisi png et jpg. Aussi Lorsque je veux aller sur une autre page ça me dit problème de blocage. Que faire s’il vous plaît. Cordialement
Good day. Did you add image extensions in this field? WordPress -> DateBook -> Dashboard -> Images -> Allowed file extensions to upload.
You should add this “jpg, png, gif, bmp, webp, heic”.
Please, check if they were added correctly.
I could not understand what error about blocking your site displays. Could you take screenshots please?
why is there no design and style option available inside the dashboard where i can add my logo, it’s complexly missing, and also the option is not available where i can add the slogan like DATING FOR MATURE SINGLES, AND also the form is not visible on the homepage, could you please guide
The design and style were depreciated long time ago. Now there is only one dashboard for all settings WordPress -> DateBook -> Dashboard.
Logo can be found here: WordPress -> DateBook -> Dashboard -> Logo
Hello, is it possible for me to leave the amount of a subscription blank on the subscriptions page so that the visitor can enter their desired amount? Then the person can tell me their needs and I will open up options for them based on their payment.
Hello. No this is impossible. It is like create subscription functionality again.
I solve all the problems but I have several problems that depend on your template, unfortunately your support is very poor.
I don’t understand when I provided poor support. You asked 2 questions only. I responded to them all and explained what to do. Your comment is strange.
is it possible to say me why after registeration the website shows There has been a critical error on this website. also i can use all features in them all error is depend to your theme I send several ticket but you dont answer my questions
Only administrator of the website can say why this error happened. I don’t have an access to your admin area. So I can not say what it is.
I purchased your theme with the expectation of receiving the support included in the license. However, I’m extremely disappointed to see that my questions posted three days ago remain unanswered, while newer posts from other users are already being addressed. This lack of response is preventing me from launching my website, and I find the situation quite frustrating.
In addition to the lack of support, I am encountering several technical issues:
Profile Completion Bug: When a user creates an account and tries to post a classified ad, the system insists the profile is incomplete—even though all fields are filled out. This issue persists and blocks further actions. I specifically want to enforce profile completion before allowing certain actions, but the current behavior is preventing users from progressing at all.
Email Notifications Not Working: While some email notifications are being sent (e.g. registration or system alerts), no emails are received for new messages between users. This is a critical functionality that must work properly.
Given that I am not the only one experiencing these delays and issues, I would like to know:
Is there a reliable way to reach support and get timely answers?
Are these bugs known, and if so, is there a fix or update available?
I hope to receive a proper response soon, as these issues are directly affecting the usability and release of my site.
Oh, really I just forgot to answer your previous question. I apologize for this. I will respond in few minutes. We just received a lot of messages last days. Some of our customers asked too many big questions. It took time to sort out and respond to them. I apologize again.
Hi. I just checked your website. No problem. I have successfully registered my profile.
1) User cannot post a classified ad because his profile was not completed or approved fully. You set this option that requires approval of a new description: WordPress -> DateBook -> Dashboard -> Profile -> Suspend a profile after a user edited it.
2) Regarding New messages. Actually, it works. Notification about New message is sent only once. I will explain how it works:
- Notification “New message” does not send if a user is still online.
- Notification is not sent within this period of time (See this option WordPress -> DateBook -> Dashboard -> Chat and Messages -> Add additional time after user logged out before sending notification), even if a user logged out. After this period, the notificaiton must be sent.
- Notification is sent when someone visits your site. If your site is idle, then no notification sent. Because the hidden theme function does not execute.
Also, do some additional steps:
Re-save the Gender field here: WordPress -> DateBook -> Custom Fields -> open the Gender field for editing -> Save.
I have done all the following steps for the classified ads but it is still not working and asking to complete the profile.
Hi, when will be available photos moderation before it goes public? Waiting for it every day..
Hi. We started working on it. I hope, in the next update it will be available. Thank you for reminding about it.
I sincerely ask the Pagick team of this datebook theme to correctly complete the URL address in the link of the ad categories, I have already been waiting for 2 months to start this site, and I think you have many other things to do on request, but I sincerely ask them to complete this stage as well, thank you!
All right. I will have to add more functions. The update with new feature will be available for download soon.
I’m glad to hear this and I greatly appreciate your effort, I look forward to it, many greetings and success in everything you propose in your future projects.
I’ve been waiting a long time for this URL of the function categories, I’m still waiting and I would like to know if anything is being done about this, thank you!
Hi. Yes it is in the process. I have already started working on it. The update will be available for download soon.
I’ve been receiving this response for almost 2 months now. I hope and am still waiting for this moment of completion, thank you.
I’m pasting the previous message here FROM > RaCLD - 12 days ago
Hi again,
First of all, thank you for your detailed reply — it was very helpful. I’m now preparing a clean migration from the old datebook-child to your new datebook-theme-child structure.
Since theme settings are saved in wp_options, and you mentioned that they are stored in a key like datebook_theme_child, I would like to confirm a few things to make this transition smooth and fast — and hopefully helpful for other users too.
1. What is the exact option name used in the old child theme? For example, does it use datebook_theme_child or a different key like datebook_theme_child_489, datebook_options_child, or similar?
2. Is the structure of that option_value the same between old and new themes? If yes, I can safely run a SQL query to copy the values.
3. Do you use any other keys in wp_options, wp_postmeta, or wp_termmeta related to theme settings or widgets that are affected by the theme name?
4. About translations (very important):
5. Which folder should contain the native .mo and .po files for translations? wp-content/languages/themes/ or inside the theme (/languages/)?
6. What is the recommended filename format for additional manual translations? (e.g. for Italian: datebook-theme-it_IT.mo?)
7. If I use a custom translation file for Italian (with Loco Translate), where should I place it so it is not overwritten and works correctly?
8. If I succeed in the migration, will you keep these settings also in future updates for the theme and plugins (but above all to make the child theme work)?
I’m writing here so it can be of help to others who are facing the same problem, but if you ask me to send you an email I will.
Thanks again for the support (I sent an email also).
Regards
Good day, RaCLD. Answering your questions.
1. An old child theme has the option name “datebook_child”.
2. Yes, the save options are the same. The value is the same. Only the key has different names.
3. No other meta or widget options that changed their names or related to the options.
4. I didn’t understand what about transportation.
5. The language files can be found in this folders: wp-content/themes/datebook-theme/languages
and wp-content/plugins/datebook/languages.
6. In the theme folder: it_IT.mo
In the plugin folder: datebook_it_IT.mo
7. The best folder for your translation: wp-content/languages
8. Yes sure.
Thank you for wonderful questions. Yes, they will be helpful for others. Kind regards
.
Hi Pagick, why aren’t you answering me either to the email I sent you or here? I have a critical problem with the theme, and you don’t respond at all. I see that other customers have the same problem, and you are not responding. When can we count on help from you?
Hi. Nick12. I will answer your questions today later. I just responded randomly. But I am out of the office. That’s why I can’t answer fully. I apologize for this.
Hello, I was really hoping you could help. My pc stopped working, now I’ve lost access to DateBook Theme that I purchased. Is it possible to get the download again via my email address? I do have my purchase code
Hi. Sorry. First, you should confirm you really purchased the theme. For this you should enter your account.
If you have the purchase code, then the Envato team will help you restore the access to your account.
I have another issue is that even the profile is complete, the websittet keep asking to complete profile, and also the email notifications for New messages is not going through. I havent received any emails for new messages but for other notifications i receive
Hello i need to release my website this week would be great to have an answer by then
Hi. I just checked your website. No problem. I have successfully registered my profile.
Also, do some additional steps:
Re-save the Gender field here: WordPress -> DateBook -> Custom Fields -> open the Gender field for editing -> Save.
Regarding New messages. I will give an answer later today.
I answered about New message in the comment above
I have also a problem that when i have create a user, i want to create a classified ads, it says that i havent complete my profile but all fields are complete it continue tto show complete profile. I want my users to be force to complete their profile but now its also nott completed
This is blocking my testing and release please respond
I answered in the comment above.
