13 comments found.
I have some issues with my theme (Cresta – IT Solutions & Technology WordPress Theme). My contact form is not working. I’ve tried all the possible resolutions, but nothing works. My form isn’t submitting; it just keeps rolling. I tried using another form type, same thing. And I have tried to reach out to you, but no response for days now
no response yet from you
Hello sir ! Excellent theme, but how can I change the color of the “Sticky header” ? Thanks !
Hi, I had purchased this theme mainly for the Shop page so I can display my products. Can you pls let me know how can this Shop page be seen to general public as currently its not showing to Public
I gave changed the logo of the page but it is not saved, it keep showing the default logo.
Please help!
Hello Sir,
We have responded to your query in the support panel. Kindly reply there so we can assist you further.
Thanks & Regards
I have submitted several tickets, requesting help, but they have not helped me resolve the issues.
Hello Sir,
We have responded to your support tickets. Kindly check and reply directly within the ticket system at your convenience.
Thanks & Regards,
Hello. I’ve purchased this theme, but I can’t find the latest version 1.1.0. I’m only able to download 1.0.0. Can you please advise?
Hello Sir,
We have already updated the theme. You can download the latest version from ThemeForest.
Thanks & Regards,
It is not the correct version. Please check and see for yourself. The changelog txt file even says “2024-03-24 – version 1.0.0 First release”
Okay.. We will check and update it. Thanks
Loading this site is really bad. It just spins for almost 3 minutes before loading the cyber homepage. This seems to also happen on your staging/demo site.
Ive done nothing but upload the theme and import the demo. Please help.
I made a ticket but I see response time isn’t so great based on other post so im covering all grounds. Email sent too.
Hello Sir,
We have already replied you. If you need further assistance please reply on email.
Thanks & Regards
Hi! Can you tell me if your theme is compatible with Tutor LMS plugin? Thank you in advance for your reply.
Thank you for reaching out to us!
We would like to inform you that we have not specifically tested our theme with the Tutor LMS plugin. However, you are welcome to purchase and try it. In case it does not work as expected, we offer a refund to ensure your satisfaction.
If you have any further questions or concerns, feel free to let us know.
Best regards,
When will the theme update for 8.2 PHP be released
Hello
Its compatible with PHP 8.2. If you are getting any issue please submit a ticket at https://support.rbinfosoft.com/ and you will get instant response.
Thanks
slow support, need helpo with the theme import, they have been able…
We will get back to you tomorrow
I am changing the logo of the page but it is not saved, the url of the logo from the demo import continues to appear that points to https://itcroctheme.com/cresta/wp/wp-content/uploads/2024/03/logo- white-2.png
How can I solve it?.
I have changed it from theme options but it does not update,
thank you and congratulations for the work
.
Please submit the ticket:
itcroc.ticksy.com
Congratulations GLWS 
Thanks
