167 comments found.
Hi, after completing the Theme installation, I am not able to edit the Theme page with Elementor. How to fix that ? can you help me in this.
I have raised ticket also no replay, any update?
Any update?
Hi,
Sorry for the inconvenience. We already replied to your ticket on October 7. Could you please check the ticket reply and confirm if you received it?
Best regards
For social media urls, Twitter is now X and the icon is still showing as that of twitter. And I dont see any option to add URL for Threads. Any way to implement these?
Hi,
Thank you for contacting us.
We will update the Twitter icon to the new X icon in the next release of the theme. For the Threads URL option, we are also considering it for upcoming updates.
If you require an urgent solution, please submit a support ticket here: https://themewinter.ticksy.com. Our team will provide a quick fix.
Best regards
Thanks for the update. I have noticed one more issue. When we add a link to the “News247 Title” widget in elementor, the style seems to be broken for the title. I have corrected this in my website by customizing the css. It would be great if you could fix that as well in your next release. Following is the css I added.
.main-block-title > a span { background: #1c1c1c; color: #fff; height: 30px; line-height: 30px; padding: 8px 15px; position: relative; }
.main-block-title.title-arrow > a span::after { border-color: #272727 rgba(0, 0, 0, 0) rgba(0, 0, 0, 0) rgba(0, 0, 0, 0); position: absolute; content: ” ”; width: auto; height: auto; bottom: -20px; margin-left: -10px; left: 50%; border-width: 10px; border-style: solid; }
Hi,
Thank you for bringing this to our attention. You can fix it directly from Elementor by adjusting padding, margin, and line height; no need to use custom CSS.
Screenshot for reference: https://prnt.sc/r6aJT2PwgJ6E
Best regards
Thank you. I have one more query. In the category pages we can show the popular news with “News247 Latest Posts” widget. Can this widget show the posts in such a way that – If I am viewing an article in entertainment, I should be able to see the popular posts under entertainment. Likewise, if I am viewing post in travel category, I should see popular posts related to travel category. Is it possible?
Seeing the same popular posts in all category and details pages seems to be boring.
Hi,
We understand your query. At the moment, this is not possible. The “News247 Latest Posts” widget will only display posts based on the settings you select; it does not change dynamically according to the category or detail page being viewed.
We hope this clarifies. Thanks for your understanding.
Best regards
Hi! I need to know how I can add a Tik Tok Social Buttom, I couldn´t find it
Hi,
Please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details. Then our support team will check the issues.
Regards
Goodnight friend. There is a problem with the theme slide. See the link below. The highlight slide is blowing the images to the side, they don’t fit into the block and the autoplay doesn’t work either. See the link: https://boanoticias.com.br
Hi,
Please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details. Then our support team will check the issues.
Regards
Hi, I’m planning to buy this template, I hope it is possible to change the primary color to match my brand color? should be applicable to all elements
Hi, I like the layout and features of News247 – News Magazine WordPress Theme Is the color customisation available in this template?
Hi,
Yes, you can change the color from Elementor, theme settings and also using custom CSS. If you need any help then let us know.
Regards
I am trying to install this theme. The documentation says “Step 1 : First you download update news247_package_v from theme themeforest then unzip(unarchive) news247_package after that you will get news247 folder”. But in the files that are downloaded from themeforest there is no news247_package_v file How do I get the news247_package_v ???
Hi,
After unzipping the package, go to the Theme> News247.zip file and install it. If you face any issues then open a support ticket here: https://themewinter.ticksy.com/ with login details.
Regards
Hello, we have been using your theme for many years, however recently the site has broken layout on mobile devices. Notice that instead of the site being responsive, it is only displaying the desktop version on devices with smaller screens. I’ve already tested updating the theme, deactivating plugins and nothing solves the problem. Could you help us? Website: anba.com.br
Hi,
Please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details. Then our support team will check the issues.
Regards
Good afternoon, I paid for the license for News247 – News Magazine WordPress Theme in 12 Dec 2017. But then I could not use it. Now I want to start working with this topic. How to get the latest updates (Last Update 29 May 2022) this News Magazine WordPress Theme? Thank you!
Just download and start using.
Hi,
Just Installed the old theme and here is a link for the updated guideline for you.
How to get theme update notification: https://support.xpeedstudio.com/knowledgebase/get-notify-and-update-theme-automatically/
How to update WordPress theme: https://support.xpeedstudio.com/knowledgebase/how-to-update-the-wordpress-theme
If you face any issues open a support ticket here: https://themewinter.ticksy.com/.
Regards
Hi guys, it’s possible to exclude 1 category on the lates blog post element?
Sorry, currently there has no option for exclude 1 caterories.
Regars
Hi guys, it’s possible to select some categories on the lates post element? Thanks for the info.
Hi,
You can select some categories for the latest post for the post tab widget. Screenshot: https://prnt.sc/8vXVySbj0YKU.
Regards
With AccessPress Social Counter installation, it gives error that Something went wrong with the plugin API.
Please, give us some time. We will update theme in this week.
Also, why the Menu is NOT responsive on mobile devices? This is really strange.
Hi,
We will update our theme very soon. If you need any assistance urgently, then open a support ticket here: https://themewinter.ticksy.com/ with details. Then our support team will check and give you a solution soon.
Regards
I have the same problem “simple display of single posts titles (lowercase) “
Hi,
If you want to change the post title appearence, you need to do it by adding custom CSS code. Please add this code in Additional CSS
.single-post-title{text-transform: lowercase;}
Regards
I have the same problem “simple display of single posts titles (lowercase) “
Hi,
If you want to change the post title appearence, you need to do it by adding custom CSS code. Please add this code in Additional CSS
.single-post-title{text-transform: lowercase;}
Regards
But now is all in lowercase.
OK i put “none” and is work perfect. TY
Hi, I bought this license couple of years ago and I’m having the same issue again and again. Please help me with that, Please can I have your email
Hi,
Can you please explain what issue you are facing? Then it will be easier for us to give you the solution soon.
Please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login detials if you still have issues. Our support team will check the issue.
This is our email address: help.themewinter@gmail.com.
Regards
Hi, we are interested to buy your theme, but we would like to know if would be possible to insert a video directly inside the article’s slide that is present on home page 3 (https://pasteboard.co/F7fxrSGV5YTl.png) so that clicking on the preview image, video will play directly inside that space. I hope I was enough clear.
Thanks
Hi,
Thank you very much for searching out us.Currently, this feature is not available in our theme. You need to customize the theme codes at your own if you want this feature.
Regrds
Hello, In the front page the thumbnail/favorite image isn’t clickable. Only the title is. If users click on the image, I’d like them to be able to go to the blog post. I’m unsure if this is a post slider eliminator issue or if it’s a theme setting. Any and all help would be appreciated.
Hi fabioalf
This is not our theme issue. This is the default feature on our theme. If want to clickable on the image we can do it for you by adding some CSS code. Please open a support ticket on our support forum. Our support forum: https://themewinter.ticksy.com/
Regards
Hi, we have put the “Post Slide 1” in our homepage: https://www.mondocamping.com/
But the autoplay does not work… Could you solve it?
We have purchased your theme and we are very satisfied, but we need to solve this issue. Thank you.
Hi Arkimedia,
Please enable the autoplay for slider from here. Screenshot: https://prnt.sc/a7unAKmaj5V2.
If it’s not working for you, please open a support ticket here: https://themewinter.ticksy.com/submit/ with Site URL and temporary admin login detials.
Our support team will check the issues.
Regards
Thanks for the reply. We already enabled the autoplay, but it doesn’t work. We are not able to open a ticket, because News247 WP theme is not on the list of themes and your website does not recognize our purchase code. Please let us know how we can solve. Thank you.
Please, check again
can we use a customised header in this theme?
and if i use this in my existing website will impoting this theme delete all existing data like post n all?
Hi,
1) You need to use third-party plugins, such as the Elementskit plugin, if you want to use the customizable header.
2) You must import the XML file included with the theme packages if you already have data. Then your current info won’t be deleted.
Regards
Hi. How to update theme. I have Version 2.0
Please, download the latest version from here : https://themeforest.net/downloads
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