10600 comments found.
Elementor is giving me the error: You must call ‘the_content’ function in the current template. I am trying to edit the user dashboard template to remove the theme’s logo and add more to the sidebar? How do you edit the user dashboard page?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, nice theme! Does it include booking functionality?
Houzez is real estate theme, it is not booking theme. If you need booking then you have to use WP Booking Calendar plugin with Houzez
Hi,
Presales questiions please;
1. Can we make your theme for realestate marketplace and house owner or agency can submit listing to us? Price can offer like 1 listing price or 20 listings for agency price like a bulk?
2. For your demo, the way to submit must be login first. Can customer click add listing button and link to price page first and choose each plan which they wants?
Thanks.
Hi, thank you for reaching out with your questions.
1. Yes, Houzez is designed for real estate marketplaces. You can allow both house owners and agencies to submit their properties. The theme includes a membership system where you can define different pricing models such as per listing (e.g., 1 listing) or package-based plans (e.g., 20 listings for agencies).
2. Regarding the submission flow – you can configure Houzez so that when a customer clicks the “Add Listing” button, they will first be redirected to the pricing page, where they can choose and purchase a plan before gaining access to submit their property. This makes it flexible for both single and bulk submission pricing.
Houzez gives you the flexibility to build a full real estate marketplace with custom monetization options.
Hi, pre sale question can you confirm to me, that i can use your template, to build a platform, where agencies or single customer, will can create their post to sell or rent their propertie after to have choice a price plan and paid it ? thank
Hi, thank you for your interest in Houzez.
Yes, you can absolutely use Houzez to build a platform where agencies or individual users can register, choose a pricing plan, pay for it, and then be able to submit their own properties for sale or rent. Houzez includes:
Membership & Paid Submission System – you can set up pricing packages or pay-per-listing options.
Front-end Property Submission – agencies and users can add and manage their properties directly from the front end.
User Dashboard – each registered user/agency will have their own profile and property management area.
Monetization Options – you can combine free, paid, and subscription-based listing models depending on your needs.
In short, Houzez gives you all the tools to run a property marketplace where users or agencies can publish their listings after purchasing a plan.
Pre-purchase question: I’m seeing mention of a mobile app, is it available now for purchase in addition to the theme, or will it be included with a theme update in the near future?
Dear,
Thank you for your interest in Houzez.
The mobile app is not included with the theme and will not be part of future theme updates on Envato. Unlike a theme, the app requires a detailed setup process, including integration with your website and submission to the app stores, which involves coding expertise.
For this reason, the app is offered separately and directly through us as a fully integrated solution tailored to your website. If you are interested, our team will handle the complete process and deliver a ready-to-use app for your business.
Best regards,
Hi, waiting for Houzez Mobile app. Do you have any plan to release soon? Or kindly suggest any other suitable app for Houzez
Contact support team for mobile app https://favethemes.zendesk.com/hc/en-us/requests/new
Is your app fully ready for sales? Can we purchase through envato?
Hi,
Unlike a theme that you simply purchase, install, and start using right away, our mobile app requires a proper setup process. This includes:
1. Integration with your website
2. Submission to the app stores
Both steps involve coding and technical expertise. That’s why we don’t list the app on Envato. Instead, you can purchase it directly from us, and we’ll deliver a fully integrated, ready-to-use app tailored for your website.
My Elementor is suddenly not working as it should when logged in. Not logged in all looks fine. Logged in it doesnt show most of the Elementor elements such as forms. It says: Preview could not be loaded error
However, debug, safe mode etc are all not working or responsive. Deactivating plugins didnt do anything. All are up to date. Do you have any suggestions on a possible solution?
Thanks
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Why does the content on the mobile version of the website fail to display after upgrading the theme?
https://doublepepole.com.tw/Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, can this theme be set up for just the rental of villas and stays?
Yes, you can use this for rental of villas and stays
Great, can you email me some examples of how the backend settings can achieve this? I have Homely already and love the design and structure of Houzez
Contact via pre-sale contact form at https://houzez.co for admin access
Is there a way to disable or turn off “video chat” on the schedule a tour widget?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
After installing your last version 4.1.5, the down-left bar of Elementor (with the Update button), disappeared. I had to downgrade Elementor to v.3.29.2 to work again. Please check it. Thank you.
We are not facing this issues with v4.1.5, there may be some third party plugin conflict, contact support team with website link and admin login, they will look into it.
Hi! a pre sale question. I watched some video tutorial and I have some question to understand if I need you theme: 1) Can I fully design the property template using Elementor or WPBakery according to my own style? And will that design be automatically applied every time a new property is added, so it always keeps the same layout? 2)Is it simple to use Google Maps to set the location of each property? Because I have tried Realtyna and I find it difficult to place the exact property address, especially when it is uploaded by a sales representative of the real estate agency. 3)Can I create a single general contact form for all properties, and when someone submits it, will I receive the property name or property ID/code in the message, so I know exactly which property it refers to? thanks!
Hi,
1) Yes, you can design property detail page, agent detail page, agency detail page using Elementor and assign it to all properties or specific property if you want. Also you can design multiple template if you want different for different property types etc.
2) Yes, you just need to add Google Map API key and everything will setup automatically, alternate to Google Map, we also have MapBox and Open Street Map so you can choose any from admin panel.
3) Yes, you can do.
Regards,
how do you remove the contact form at the bottom of listings on MOBILE devices.
I got rid of this once, and now it’s returned since the theme upgrade
Dear,
I would like to bring to your attention that the ‘PURCHASED’ tag is currently not associated with your account.
Should your client have procured this theme, kindly request the purchase code from them. It is imperative that this code be used when initiating communication with our support team through our designated support platform.
For premium support, please follow this link: Premium Support .
Thank you for your attention to this matter.
Best regards,
the CSS code you provided no longer works.
this theme is purchased under a work account. I should have expected this “nonresponse” after the hoops I had to jump through after your “major upgrade” disaster.
Never mind. I will get another Real Estate theme.
Thank you for your message. Please note that according to Envato’s policy, we are unable to provide answers to post-sale support questions without purchase verification. Since your current account does not show a valid purchase, we kindly request that you log in with the account that purchased the theme or provide the purchase code.
Once the purchase is verified, we’ll be glad to assist you further and provide the updated solution.
Best regards,
I have a problem with the payment on my site, when advertisers pay to be able to benefit from an offer on the thank you page an error message is displayed which is reviewed on this link: Ex: https://mysite/Thank-You/?token=i2NsZndVew7LILCrx8qB
I don’t understand why he adds this link: ? token=i2NsZndVew7LILCrx8qB who creates an error message yet the thank you page is online.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, repurchased this after many years. What is the best demo or setup to do a portal where users and agents submit listings?
Free for users and membership for agents /agencies. When users go to the home, an option to choose a city and region should be there.
Thanks!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
After updating to the latest version, the comparison feature on the website is not working. How can I fix it?
https://drive.google.com/file/d/1NX697QnPzHssmN59NzenPe-zQ1s8i2yN/view?usp=drive_linkHi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi Houzez Team,
I want to let verified agents post blogs from the frontend dashboard. I understand that currently only the admin can do this.
Can you please advise how I could customize this using a child theme? I don’t want to give agents full admin access.
Thanks in advance!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hello, I don’t know how to add a slider to my website. Can you help?
https://prnt.sc/eLdeMqYVJLBzHi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Is there a way to increase the images per property from 20 to 30 maximum?
Hi,
Yes, you can increase in Theme Options
Thank you. Can you please guide me where in Theme Options. Also I’m using 3.4.9.1 is that still an option in theme options?
Dear,
I would like to bring to your attention that the ‘PURCHASED’ tag is currently not associated with your account.
Should your client have procured this theme, kindly request the purchase code from them. It is imperative that this code be used when initiating communication with our support team through our designated support platform.
For premium support, please follow this link: Premium Support .
Thank you for your attention to this matter.
Best regards,
My colleague purchased the theme in 2022, please advise what I need to do in order to increase the image gallery limit in the property pages. Do I need to purchase support, send the Envato API Key ???
Before I pay for support, I want to reiterate I need to increase the limit of media (gallery) in the property page, not the listing page or listing grid. Please advise what I need to do to get your support.
Yes, you can do in Theme Options but you have to submit ticket with valid support license and verify your purchase
Trying to change domain name, will not accept code! Need to CANCEL old domain (we are rebranding) and use NEW domain name. Will not accept purchase code and support does not answer!
What is your ticket ID? Send me ticket ID, I will ask team to change it for you.
Very good support, they changed it for me. Thank you.
