9 comments found.
Hello FactGo Support Team,
I am experiencing an issue with the FactGo theme regarding font control in Elementor.
When I select a specific font in the theme options (Theme → Typography), the font is applied throughout the website, which works as expected.
However, when I try to change the font of any text or section using Elementor, the changes do not apply on the front-end. The theme’s font settings override Elementor’s font selections, preventing me from controlling fonts individually per section or paragraph.
I have already tried the following steps:
Disabling Elementor’s default fonts in Elementor → Settings → General → Disable Default Fonts
Dequeueing the theme’s main CSS file (factgo-sass-css) using a child theme
Regenerating Elementor CSS and clearing cache
Unfortunately, none of these steps resolved the issue.
Could you please advise how to allow Elementor to have full control over fonts for individual sections and text elements without being overridden by the theme?
Thank you for your support.
submit it here https://support.themeori.com/ticket/create-ticket, login details
Demo data has been imported, but the shop sidebar on the Shop page is empty—how can I fix this?
Open a request here with WP login details
I have error install plugins. The installation process is starting. This process may take a while on some hosts, so please be patient.
Installing Plugin FlexiType Lite (1/2) Downloading installation package from http://store.nextwpcook.com/plugins/factgo/flexitype-lite.zip…
An error occurred while installing FlexiType Lite: Download failed. cURL error 28: Connection timed out after 10002 milliseconds.
Installing Plugin FlexiType Pro (2/2) Downloading installation package from http://store.nextwpcook.com/plugins/factgo/flexitype-pro.zip…
An error occurred while installing FlexiType Pro: Download failed. cURL error 28: Connection timed out after 10002 milliseconds.
All installations have been completed.
please open here your request
I have done that and no response
Just answer me here, i can’t import demo and it should the url to get the xml file from is down. please check your demo url
Ensure cURL is working, and allow_url_fopen is enabled. Ensure PHP is configured with the latest CA Root Certificates.
Also, still have not received any ticket from you
Please open a ticket, our team will answer all your questions, and they will fix your hosting and demo import issue
When you make any changes in the control panel and click Save, the changes will not be made to the site.
This problem occurs after installing the demo, but before the modification is complete.
Open all requests here …..
The demo is problematic, I plan to buy it if they fix it.
check now
Thank you, you are very fast!
Yes, our team is available here https://support.themeori.com/ticket/create-ticket. Just request if you have more questions
i take 
when I search blog it braking the UI, only for the new blog which I have created! it should work by default. Please check here and suggest – https://baronbd.com/blog-standard-left-sidebar/
We checked all is fine , please clear browser cookies and cache
logo is not changing
You need to change it from the header and footer builder, it’s built with Elementor
Congratulations GLWS
Thank you
