51 comments found.
There are a lot of errors with this theme. Elementor not updating as required, we have to switch back to an earlier version of Elementor to save changes. And also regarding blog titles not appearing. Will you be upgrading this theme soon??
Please download the latest theme version 1.0.20 and update your website. If you need to help, please contact via https://themelexus.ticksy.com/ or email themelexus@gmail.com
The elementor Top Bar is not loading any longer. So we cannot publish/update a page in elementor. Is this due to Elementor or a theme error??
There are many reasons for this error, we need to check directly on your website to know the exact problem. Please contact us via https://themelexus.ticksy.com/ or email themelexus@gmail.com for support on your problem
Kindly inform if the Ibble theme no longer supports WPBakery Builder plugin?? Why did you change to Elementor Page Builder??
We have now created a new version of the theme using the Elementor Page builder plugin. This plugin is more popular and easier to use than Visual Composer.
Elementor Top Bar is not showing. Could this be due to this theme?
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Hello. Does the theme have a Filterable Posts widget which would work like Gallery 1 with tabs to filter the posts?
Hi there,
Currently, the post does not support this feature. However, you can build it manually by creating individual templates that display the desired posts https://prnt.sc/tZ78cS8ZoUSQ . Then, embed these templates into each small tab in the Ibble tab widget as shown in the picture https://prnt.sc/FS9StIaN4o9X.
Thank you.
Hello Pre sales question: Would it be possible to help me set up a pay wall? I want customers to be able to access content once signed up to a subscription?
I’m assuming this would mean extra code. What would be the options to make this happen?
I look forward to hearing from you.
Tom
Can your theme be easily integrated with a paid membership WP plugin?
Hi, thanks for contacting us. The theme supports WooCommerce payment gateways. And you can integrate a 3rd membership plugin into the theme.
Once you purchase the theme, you can contact our support team here for custom work: https://themelexus.ticksy.com/
Thanks,
Hi, what are the changes in the latest update?
Hi there, You can download the latest version of theme on your account Envato. If you have any issues with our theme, please submit to our ticket https://themelexus.ticksy.com/ with your admin account, our dev will check and help you asap. Thanks
There are no problems, but I would like to know what exactly has changed in the last update. I’ve made changes to some files and I don’t want to lose them. therefore, it is important for me to know exactly what has changed
Hi there, The latest version of Ibble is 1.8.2 on 25/10/2021 We updated: - Update source link import at the file: inc/functions-import.php - Update js-composer Thanks
super! thanks
You’re welcome <3 Have a nice day
How to remove search icon and shopping chat icon in menu area? My customer have buy this theme…
Hi there, You can submit your question to https://themelexus.ticksy.com/ or to our email themelexus@gmail.com, our dev will check and reply you asap. Thanks
How can I change the site tag and tagline color?
Hi there, thanks for choosing our theme. Please contact us at https://themelexus.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
Hi Theme Lexus, I’m using the theme for almost 2 years and so far I don’t have any problems. Yesterday while working on Classes I did add some images, I noticed the images turns blurry/blur can you please advice me what to do? how to fix it? I really love your theme =) Thanks in advance
Hi there, Please contact us at https://themelexus.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
Please follow-up Private Ticket #2619707 Thanks in advance! My site is live please help.
Yeap, 
Yes sir, our dev will check ticket now! Thanks
Excellent job Theme Lexus. Support are always there to guide and help. My site is live without any problems. Thank you Theme Lexus and have a great day support.
Hi there, It’s our pleasure to support you. If you are satisfied about our product and service, please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE Thanks and have a nice day!
Hello. Bought a template. When installing plugins, the whole topic stops working. What to do?
Hello Mate,
Please sent to me your admin account to email themelexus@gmail.com! Our developer will check and sent to you best solution quickly!
Thanks
Hi,
I’m looking for a e-learning solution that uses Flashcards, and I could not found any reference to flashcards on your description.
Does your template allow the use of Flashcards on courses?
Thanks
The demo content cannot be fully imported. No demo menu content. WPBakery Page Builder cannot be used.
Thank you for your feedback. Please sent to me your admin account to email themelexus@gmail.com or submit ticket at here :https://themelexus.ticksy.com/. Our developer will check and support for you.
I have sent email to themelexus@gmail.com
Thanks, i will check mail now!
PRIVATE TICKET #2012866
Yes, sir, our developer is checking it
Hello again,
I opened a urgent ticket as I’m having quite a few issues: #2007574
Could you check it?
Thanks.
Thank you for your feedback, our deverloper will check it now.
Hello,
Yesterday I opened the ticket #1992466 on your Support Website, but still no response. Could you check it, please?
Thank you!
Yes, sorry so much, i will check now
Hello, After purchasing the Theme, installing the plugins and importing the demo data, I’ve noticed there is no Visual Composer! How come Visual Composer is not included in the Theme Package, when it’s necessary to modify the existing pages and create new ones?
In the Theme description it’s written that Visual Composer was included in the Theme package!
How can I solve this issue, now?
Thank you for your feedback! Visual Composer plugin is now required to install when selecting a our theme, it will install and load plugin online, not included package theme.
If you want help to install, pls sent to me your information site to email themelexus@gmail.com or submit ticket https://themelexus.ticksy.com/, our developer will check and install for you.
Hope it help!
Thanks
Ok, solved it! It needed to be activated on pages!
Thanks so much!
Hi, I have an issue with WPBaker on the last WP version – when I edit a page the classic editor appear instead and there is no option like “Edit with WPBaker Editor”.
I’ve created a ticket thru your website but I didn’t get any confirmation the t is at least received, or I am not sure if you get it. I explained there everything, including images.
Thanks.
Thank you for your feedback! Our developer will check and report with you now
Hi! I just purchased this them, however there is no VPBakery Visual Composer?
Hello Mate, you can check it again http://prntscr.com/ndy7in
Hi I am interested in this template but I have a few questions: 1. I would like to make the classes into courses so is it possible to have a check out or Buy button in the class detail page just like the product detail page. Our company offer courses as well as products. Thanks
Sorry, The theme has no option to do this. Thank you.
Hello there. The logo for header is not applied on the left + menu option on the right. Can you help me. This is possible in the document.
Thanks
okay i sent it. ty
demo content doesnt import!!
Thanks