44 comments found.
Can’t install the demo. It says error occurred.
2025/09/09 20:47:18 [error] 3038#3038: *22 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “plugins” in /usr/share/nginx/html/mywebsite.com/public_html/wp-content/plugins/wpopal-core-features/includes/admin/importer/class-import-steps.php on line 296; PHP message: PHP Warning: foreach() argument must be of type array|object, null given in /usr/share/nginx/html/mywebsite.com/public_html/wp-content/plugins/wpopal-core-features/includes/admin/importer/class-import-steps.php on line 296; PHP message: PHP Warning: Undefined array key “attachments” in /usr/share/nginx/html/mywebsite.com/public_html/wp-content/plugins/wpopal-core-features/includes/admin/importer/class-import-steps.php on line 344; PHP message: PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /usr/share/nginx/html/mywebsite.com/public_html/wp-content/plugins/wpopal-core-features/includes/admin/importer/class-import-steps.php:344 Stack trace: #0 /usr/share/nginx/html/mywebsite.com/public_html/wp-content/plugins/wpopal-core-features/includes/admin/importer/class-import-steps.php(90): Wpopal_Core_Admin_Importer_Steps->install_plugins() #1 /usr/share/nginx/html/mywebsite.com/public_html/wp-content/plugins/wpopal-core-features/includes/admin/importer/class-sample-importer.php(64): Wpopal_Core_Admin_Importer_Steps->run() #2 /usr/share/nginx/html/mywebsite.com/public_html/wp-includes/class-wp-hook.php(324): Wpopal_Core_Admin_Sample_Importer->install_bysteps() #3 /usr/share/nginx/html/mywebsite.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #4 /usr/share/nginx/html/mywebsite.com/public_html/wp-includes/plugin” while reading response header from upstream, client: 167.20.247.234, server: www.mywebsite.com, request: “POST /wp-admin/admin-ajax.php?action=opal_install_bysteps HTTP/1.1”, upstream: “fastcgi://unix:/run/php-fpm/www.sock:”, host: “mywebsite.com”, referrer: “https://mywebsite
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Thank you for helping me resolve that issue!! I have one small thing I need help with. I posted in the same ticket that I already have open. Thanks again!
Ok, let me check
live preview not working.. 
The demo is currently working fine: https://demo2.themelexus.com/petzen/
home page 494 error occurred
Oh sorry, We are checking and will fix this issue soon.
Recent update (either Elementor or theme) from about 4 weeks ago results in Opal Widgets for Elementor to failing to load widgets. Also, Header Builder and Footer Builder are missing from the dashboard and no longer generate the site header and footer. Not sure if this is from Opal or elsewhere.
I tried recreating the header and footer with Elementor Pro, but the missing Opal Widgets made that impossible without a rebuild using different widgets.
Please update with proper backwards compatible processes.
Hello, in addition to updating the theme to the latest version, please delete these two plugins: opal-widgets-for-elementor, wpopal-core-features and reinstall them with the latest versions. Thank you very much!
how can i download and update new version ? I have an issue with elementor.
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Are there any known issues with the template? My slider banner is not showing, and the opal widgets aren’t showing anymore either on my website.
I can’t access the Customise option in the template I keep getting critical error each time I click on that and certain other things gives me critical error when I click on them in the template.
The Opal Widgets For Elementor is giving me the critical error.
When I deactivate Opal Widgets For Elementor I can access the customise option but it doesn’t have the “Header” option in customise as it shows in the documentation.
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
Having a big compatibility issue with Opal Widgets For Elementor and Elementor… I just sent an email as my support has expired bit this is a core theme functionality problem, please respond. Thank you!
Yes, we will check and respond to your email soon
Why does this advertise 99 pagespeed score? my tests on your demo site show 31 score and failed metrics, can you explain why before I buy?
Pagespeed score depends on many factors so it can change and is not fixed. The scores we tested under ideal conditions with full demo optimization and the best internet access speed.
Theme throwing many errors regarding petzen_custom_typo_css(). While this is only a warning, the issue is excessive to the point of becoming a performance issue. When the “typography_body_font” is not set, it still runs the script anyway.
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
I tried to, but that form doesn’t allow submissions after the support timeline is expired. This is not requesting help with an issue that affects us, it is a baseline issue with the theme that affects all users.
It looks like the issue is largely contained to the 404 page. However it was fixed by adding a isset() to the array key call.
Ok, you can contact via email themelexus@gmail.com for theme support
I’ve sent an email, but this is really basic theme maintenance for your product.
Ok, I will check my email and respond to you soon
Can we set a image as decor in Opal Image Shapes
Yes, you can select Shape Type = Custom and add Shape Decor and Shape Image: https://prnt.sc/zzyI99AzlYyG
Hello,
Before we proceed and buy the theme license, we would like to check with you if the block in Home 2 http://demo2.themelexus.com/petzen/home-2/ “Find an affordable pet sitter today!” is a static or Dynamic block/database driven module? and why when we click on “View Profile” it will not open and internal detailed page. Please check the screenshot: https://snipboard.io/HYCSUO.jpg
Awaiting for your reply.
Best Regards
Hi there, You can insert team profile: http://demo2.themelexus.com/petzen/our-team-single/ at the “View profile” button. If you have any more questions, please feel free to contact us via gmail themelexus@gmail.com, we will check and support you asap. Thank you
Hello,
Is there any sticky header? I couldn’t see. Is it possible to translate with Loco Translate?
Waiting for reply? I will buy or not. Could you please answer ugrently?
Hi there, thanks for contacting us. 1. Yes. it has a sticky header. You can create sticky header with Elementor. 2. Yes, it’s compatible with Loco translate. For further conversation, please send your detail to our gmail themelexus@gmail.com, we will check and support you asap. Thanks
Thanks, i bought the theme and waiting for you to install the theme with all the content. Urgent pls.
I sent you all the infos. Thank you, you installed but there is a lot of errors. After you install, did you check the site? Blog grid page is not working. Home pages have issues. I am waiting for solve urgently.
Hi there, our dev is handling your ticket. Pls wait for his checking and reply. Thank you
Hello, i paid the cost. I bought the theme. You installed it but it is not working. Why i am waiting for hours? I didn’t want any customize. I wanted you to install a working theme with all the demo content. Could you please urgently install the working theme?
Please clear your cache of your browser and reply via the ticket. We only support technical via the ticket, not here. Our dev will check and reply you asap. Thank you
I cleared the cache but the issue is continue. I’m waiting for dev. Could you please note that it is urgent for me?
Hi there, I passed your ticket to our dev already. Pls wait for his checking and reply via the ticket. Thank you.
Thank you for support. They fixed the issues and solved. +1
Thank you so much!
Thanks for support team. +1
Thanks
the theme is not responsive, it has problems with the mobile version
I’m having an “Ajax Error!!! parsererror” on slider revolution, is there a solution for this error? thanks.
I updated plugins and now theres a blank page. Disabling plugins I found the Wpopal Core Features is the problem. Solution?
Opal Service Carousel elemntor widget does not load any longer wp 5.9
$posts = get_posts( array( ‘post_type’ => ‘any’, ‘post_status’ => ‘publish’, ‘posts_per_page’ => ‘-1’, ) );
public function get_all_posts_options() { $output = array();
$posts = get_posts(
array(
'post_type' => 'any',
'post_status' => 'publish',
'posts_per_page' => '-1',
)
);
}if ( ! empty( $posts ) ) {
$output = wp_list_pluck( $posts, 'post_title', 'ID' );
}return $output;Hello, is it possible to add a calendar and some events with this theme?
Hi there, Our theme doesn’t support to add calendar and some events. If you want to do, you can install this plugin and use the default style of plugin. To make it become more beautiful, you have to customize it or our custom work. For further conversion, please send your detail requirement to our gmail themelexus@gmail.com, we will check and reply you asap. Thanks
after setting the site header to transparent header h3 the header is white on page, i wat it to display the body background image , but i’m at a loss why it is stile white. http://casebycasepetservices.xyz/
Is there an option or a way to make the header/navigational bar sticky so that it doesn’t go away as the user scrolls down the page?
Do i need to buy Elementor pro to use this theme?
Hi, to use our theme as the same as our demo, you don’t need to purchase pro version. Because the current version of Elementor is enough for you to build website. If you want to add more function, pro version you may consider. For further question, you can send to our email themelexus@gmail.com, we will check and reply you asap. Thanks
