17 comments found.
Hi,
I am using your Dreamslab theme (downloaded via Envato Elements) and I’m very satisfied with the design and overall functionality. It is a beautiful theme.
However, I am currently optimizing the site for Google PageSpeed Insights and I’m struggling to get the Performance and Accessibility scores into the green zone. My main concern is the liquid distortion / cursor effect on the Hero images.
Even though I have disabled these sections on mobile using Elementor’s “Hide on Mobile” feature, the heavy JavaScript libraries required for the effect (like Three.js or similar) are still loading in the background, which is negatively affecting my Speed Index and LCP scores.
Could you please guide me on how to:
Completely disable the liquid distortion/hover effect globally or for specific widgets?
Ensure that the related JS scripts are not enqueued when the effect is not in use?
I am using WP Rocket and Cloudflare, but I need to solve this at the theme level to achieve the best results.
Thank you in advance for your help!
Best regards
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, I have a LICENSE CERTIFICATE: Envato Elements Item
I entered the code and got the information that is not in a valid format. Clicked verify with Envato, I’m not sure if you received the ticket. Please confirm.
Thank you
You need to purchase the theme on ThemeForest to receive a purchase code and create a support ticket. Thanks
Hey guys, love what you have built! I wonder if you can provide a LIGHT version of this theme ? The dark version is too heavy from a business standpoint. Let me know if it is doable. Thank you.
At the moment, we do not have plans to release a light version. Thank you for your interest in the theme. Thanks
I’m having trouble setting up the language switching; I haven’t found any explanation on the website doc.bravisthemes.com. And we don’t have this template to submit a ticket. Can you explain how I do it?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/submit/#100023788
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hey there I have https://app.envato.com/ membership and got the theme with license ofc, so i need
Token Enter the Envato API Personal Token.
Item ID Enter the Envato Item ID.
so i can update the theme from the dashboard
also tell me if there is any place i can see a log for the new changes in the last update?
This is not available, please update the theme using the instructions provided in the documentation.
I downloaded this theme from Evanto and installed everything correctly, but the “import demo” did not work.. at all. I have tried several things to fix it, but still nothing. There aren’t even any images or pages, or posts. Nothing. Now my site is broken. Love the theme, or at least the idea of it, but can’t get it to work.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I’ve tried using that form, but I couldn’t get it to work.
Can you email me, and I will get you that info you need?
Thanks!
You need to make a purchase on ThemeForest and create a ticket with the purchase code. Thanks
Items in Envato Elements do not have support available.
{
"stat": 0,
"message": "Your server was unable to connect to theme API server. Please check with your hosting company if the connection to https://api.bravisthemes.com/ is blocked in the firewall or network setup."
}
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello,
We recently purchased one of your WordPress themes for an ongoing project, but we are facing an urgent issue during installation.
When activating the “BR Addons” plugin included with the theme, the site immediately displays a critical error and becomes completely inaccessible. We have tried reinstalling both the theme and the plugin several times, but the problem persists.
Please note that the website is currently running on PHP 7.4.
We kindly request your immediate assistance, as this issue is blocking the project launch. We can provide admin access or error logs if needed to help diagnose and resolve the problem as quickly as possible.
Also, I tried to submit a support ticket on your website (https://bravisthemes.ticksy.com/ ), but the system says that the purchase code is not linked to the DREAMSLAB product, even though it’s exactly the code we received after purchase. The theme was purchased by one of my colleagues, and I can send you the purchase details if needed for verification.
Thank you in advance for your prompt support.
Hello,
I’m following up regarding the issue with the Dreamslab theme. I sent you the license and purchase details by email on October 30, as requested, but I haven’t received any response yet.
Could you please confirm that you received my message and let me know if there’s any update on the issue? This matter is still urgent, as the project is on hold due to the plugin error.
Thank you for your prompt attention.
Best regard
Hi, Kudos on the design — really nice work! Before purchasing, I’d like to know if it’s possible to load videos (Vimeo / YouTube / HTML5) in some instances of this theme instead of photos. Thanks!
Hi,
Which section exactly do you want to add? can you send me screenshot?
Thanks
Hello, I installed all the plugins during my initial setup, but as soon as I installed the Elementor plugin, the site crashed and gave this error. “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.” Deleting Elementor fixes the problem, but I can’t install it. Can you help?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Congratulations Nice template GLWS 
Thank you
Amazing Theme!
Thank you
Hello team i purchased this theme from my clients accoutn and i have a question although i use home 1 demo i want the animation of the logo to be like demo 3 to open and the logo go to center. I have already enabled the header for home 3 but the loading animation is still from demo1. How this changes?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Ok team will do, thanks
I can’t download the Demo Import Dreamslab
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Congratulations GLWS 
Thank you
Nice WordPress Theme.
Thank you
Congratulations GLWS 
Thank you
Hi. Love the creative elements. The gallery however does not seem to work.
Hi,
Can you send me the link to the page that is not working?
Thanks
Hi, you can see it here: https://wordpress-1500926-5829830.cloudwaysapps.com/agency/. Also I’m not sure the text case slip element is functioning correctly. Thanks!
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Sure.
Thanks