595 comments found.
Hi!
I upgraded from 2.0 to 3.1 yesterday, but it broke the website. So I tried to downgrade to 2.0, because I don’t have time to fix all the glitches the upgrade has caused. But I couldn’t do it because the 1.1 version motor-custom-type plugin is not available anymore. Please send me the plugin ASAP, so I can do the (temporary) downgrade.
Thank you!
Hi, Please submit a support email and we’ll take a look. Thank you!
Hi, I purchased this theme last month. I am sure I had support included when I bought it, somehow now I see that there is no support provided for the theme.
I am having an issue with the Footer, I am not able to change it. I tried modifying the footer in the Header/Footer section as well tried to modify it using Appearance/Customize.
Please if you could give some instructions.
Thanks!
Hi, Please submit a support email and we’ll take a look. Thank you!
Sent an email but didn’t receive a response.
I saw that there was an update, so I downloaded it through my account. It’s showing the same version number as the one I had installed from months (possibly years) ago.
Did I get the new files? Or how do I even know if I have the new updated files if the version number is the same?
Hi! Yes, when you download from your profile, you always get the latest version of the theme. For minor updates that do not involve the addition of new functionality, we do not update the version. Best regards
Thanks for the update yesterday! And, thanks for including the plugin updates! this is fantastic. However, some are still outdated by a good bit. WPBakery is only 8.1 but 8.5 is the current version. Any chance you can update with 8.5?
Also, it seems the code is not compatible with PHP 8.1. I’m getting “Trying to access array offset on value of type null” and “Undefined array key “footer_template” in /home/kickyride/public_html/wp-content/themes/motor/inc/theme-functions.php on line 627” errors
Hi, Please submit a support email and we’ll take a look. Thank you!
Hi, thanks. I just checked again and it seems the error is gone. I think it was corrected with a recent Elementor update.
I would still love to get the lastest WPBakery 8.5 if possible. I will email about this also. Thanks!
I spoke too soon. The errors returned. I’ll send an email. thanks.
This theme has a lot of deprecated files and the woocommerce files are outdated. This theme needs an update URGENTLY, please!
Hi! The theme has been updated, you can download the latest version in the Downloads section. Best regards
Any update on the theme?
The theme has a lot of deprecated files and the woocommerce files are outdated. This theme needs an update!
There’s a significant amount of Woocommerce template files that are out of date. Are you going to release an update for these?
Hello , I bought this theme and when I try to install it I have errors when trying to get some of the plugins.
Downloading installation package from http://real-web.pro/1plugins/revslider.zip…
got also this error http://real-web.pro/1plugins/1803-motor-custom-types.zip…
Hi, Please contact me via my profile form. Best regards
SCAMMER I CONTACTED YOU ON BOTH PROFILES NO ANSWER
Hi, I’ve already replied to you – https://prnt.sc/1waYR-8c83VQ I haven’t received any other messages. Best regards
Never received any mail from you send it again or refund do something bro
Hi, I resent the email. Best regards
Hello , I bought this theme and when I try to install it I have errors when trying to get some of the plugins.
Downloading installation package from http://real-web.pro/1plugins/revslider.zip…
Error downloading the update URL error 28: Failed to connect to real-web.pro port 80 after 10002 ms: Timeout was reached
Hi, Please check your support email. Best regards
Woof is now Husky, and the old plugin for Woof doesn’t support High Performance with Woocommerce. Is it easy to switch to Husky?
Can’t use this theme anymore as the plugins who are required can’t be obtained because of domain expirement. real-web.pro
Hi, Please try installing the plugins again, it should work. Best regards
I would like to purchase this theme.
Are we able to add a location field, also can the purchasing be disabled and “get in touch / contact us” button be used instead?
Hi, Thanks for your interest! Yes, you replace Add to cart button with Contact us button, this option is available in the theme. Yes, you can add location as product option and show it in Additional information’s place. Best regards
My theme is outdated, and causes errors on my site..
Can you send an updated version of the theme?
Hi, You can download the latest version from your ThemeForest profile. Best regards
Hello. I contacted you via email on the 8th of February about compatibility issues of the theme with PHP8. Do we have any update?
Hi, Please check out your email. Best regards
Hi, Is your theme fully compatible with Wordpress version 6.4.3? Thanks.
Hi, Yes, the theme is fully compatible with latest WP versions. Best regards
For WOOF Filter, especially make-model-year In the options tab I have put autosubmit to no, The filter is only using 3 dropdowns as hierarchy style. https://ibb.co/jfStzgj. But I am only able to select Make, as the other dropdowns are being disabled. How do I fix this. What settings should I select for it to work, the filter as shared in image is being used with the shortcode.
Hi, Please provide me your site url. Best regards
Hi when you hover over the price of a product (related products) it says “+ADD TO CART” Where can i change this text ?
Nevermind
Hello. There seems to be some code on your theme that is not compatible with PHP 7.4 or 8.x. It is only compatible with PHP 7.3. When I upgrade from PHP 7.3, I get messages like
Warning: Trying to access array offset on value of type bool in /home/autoprom/public_html/_w3/wp-content/themes/motor/inc/woocommerce.php on line 173
Can you please fix this? Thank you.
Hi! Our template supports PHP8. You may not have the latest version of the template installed. You can send this file (/wp-content/themes/motor/inc/woocommerce.php) to me and I will check it. You can email me via the form in my profile and after my reply send me the file. Best regards
Hi,
Thank you for the work you put into this theme.
How do I get the List quickview as show in the demo like in this screenshot. https://paste.pics/Q9OTRThanks in advance.
Hello?
Hi, Thank you for your kind words! You can set list view in Theme Options – https://prnt.sc/JixmEV1dbYBV and https://prnt.sc/FZGC2j8bM7iC Best regards
Thank you. I think I was unclear.
I meant the list quick view button on the right of the product window. The one that opens the modal window.
It’s the one with the three red/dots with the lines in my screenshot.
Do you have this button not displayed? Please send me your site url by my profile form. Thank you