95 comments found.
Hello,
Really like the features. But there is a problem with importing demos. First, I installed the theme, activated it (was using another theme from themeforest), I followed the instructions (even watched the video in the documentation). Didn’t get any errors and it said everything was imported. But, the homepage was blank. I tried it again, still blank. I installed WP Reset, reset the site and activated the theme again, ran the setup, it installed required plugins and I imported the demo again. This time it is not blank but missing lots of images, style, design etc. It is like 1/3 of it is imported (tried this twice btw) and still not importing properly. Please see the screenshots: https://prnt.sc/3JpO-5U2WbKN and here: https://prnt.sc/CFvt-bTDv_AZ
Is it the downloaded .zip file from themeforest? Do I need a fresh install of WP from scratch or is it something completely different? Please don’t ask me to create a support ticket if possible.
Thank you
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
HI, can you check this website on the footer we found sing form, how to delete https://codingmasters.in/
Hello,
Thank you for reaching out to us.
Please make sure that your site is using the latest versions of the Upstudy theme and Upstudy Core plugin (v1.2.1).
If you still experience the same issue after updating, kindly open a ticket on our support site. Our team will check the issue on your site and provide you with a solution. https://devthrow.com/support/
Thanks.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
ok raised the ticket. Thanks
Hi, I’m having an issue where the Homepage has a different menu than the rest of the website. Could I please receive some support to fix this? Here’s the link for reference: https://icgs-ma.org/staging/7653/
Hello,
Thank you for reaching out to us.
For technical issues, please open a ticket on our support site, and our team will assist you with a solution. You can submit your ticket here: https://devthrow.com/support/
Thanks
I was following the video guideline and the fisrt thing that i noticed was i don’t see many demo themes as you were showing on the video. the next thing is when i select one of the themes, the plugins that you are showing on the video are not in my plugin list? Can you help me on putting all the demos to my site
thank you it was much easy to install and have it.
Hello,
Thank you for your query.
Please feel free to reach out to our support site if you have any questions or concerns—we’re always happy to assist you! You can submit a ticket here: https://devthrow.com/support/
Thanks!
WHy it is hard to customize? Like the homepage, even if I changed the color it did not work. But in other pages it is working, only in the homepage.
Hello,
Thank you for reaching out to us.
For technical issues, please open a ticket on our support site, and our team will assist you with a solution. You can submit your ticket here: https://devthrow.com/support/
Thanks
Hi,
I can’t install demo as like your demo site. If you can’t help me within 24 hours then I will give you 1 star rating.
Hello,
Thank you for reaching out to us.
For technical issues, please open a ticket on our support site, and our team will assist you with a solution. Support URL: https://devthrow.com/support/
Thanks
Hello,
Kindly open a support ticket for this. We’re waiting for your response: https://devthrow.com/support/
Thanks
I just purchased Upstudy. How do I import the University demo? I’ve installed One Click Demo Import, but there are only three demo options: Tutor LMS, LearnPress LMS, and LearnDash LMS. Please help me.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello,
Were you able to import the University demo on your site?
When you import any dummy data from the three demo options, all 23 homepages will be imported. After that, you can select the University demo homepage from Settings → Reading → Homepage. See here: https://prnt.sc/H-rGVLExsUw4
If you’re still unable to do it yourself, please open a ticket on our support site: https://devthrow.com/support/
Thanks
Question: can this theme handle subscription payments? If not what plugin could I use to block access to a subsite (built with UpStudy theme)? ie. purchase subscription on main business domain, which then allows access to education subdomain site. Thanks.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
I bought. But very slow theme. I tested on gtmatrix and google page…
https://pagespeed.web.dev/analysis/https-109scientists-com/goupkuwcph?form_factor=mobile https://pagespeed.web.dev/analysis/https-thepixelcurve-com-wp-upstudy-tut-home-online-institution-tutor/gx9bfurbql?form_factor=desktopcan you fix it? mobile version very very slow 7 second
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
i will buy, but activation link didnt receive. How can i check demo admin and student pages
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
this theme was one time purchase and also life time free template
Hello,
Yes, by purchasing the theme you will get lifetime free updates. It’s a one-time payment only.
Thanks
Hi, I have a problem installing the learndash demo import. Other LMS work well when installing except learndash. This is the message:
An error occurred while fetching file from: https://raw.githubusercontent.com/websumon/dtf/main/up-57731263/ld/content.xml!
Reason: 404 – Not Found.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
done., p[lease check
We already reply to your ticket.
Thanks
I changed the reading to a page but it doesnt change on my actual live page
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello, can I center the logo in the header section?
Hello,
Thank you for your query.
Yes, it’s possible. The theme includes a header & footer builder feature. You can create a custom header section with Elementor and set your site logo to be centred.
If you need any help to achieve this, please feel free to contact our support site. Our team will be glad to assist you: https://devthrow.com/support/
Thanks!
No update yet for Learndash compatibility? It’s over 2 weeks. Thanks
Within 2 days we will release the next version. After that, you will be able to use LearnDash LMS.
Thanks
any update?
We are currently working on it. The release will be available in a few hours today.
Thanks!
Hello,
We have now added a LearnDash LMS demo on our live site. You can check it here: https://thepixelcurve.com/wp/upstudy/ld/
If you would like your site to look the same as our demo, feel free to contact our support site: https://devthrow.com/support/
Thanks
Hello, where Can I Find documenation for Upstudy – Education WordPress Theme, thanks in advance!
Hello,
You can access the theme documentation here: https://thepixelcurve.com/support/docs/upstudy/
If you need further assistance with the theme, please open a ticket on our support desk, and our team will be glad to help you: https://devthrow.com/support/
Thanks
Hello, I just noticed that certificate builder is not possible, I was told to buy Tutor LMS Pro. Why?
Hello,
Thank you for your query.
Yes, Tutor LMS includes some Pro features that require purchasing the Tutor LMS Pro version. If you want the certificate feature, you’ll need to use the Tutor LMS Pro.
However, if you just want your site to look like our live demo, there’s no need to buy the Pro version. In our demo site, we have not used the Pro version.
Note: Our theme is also compatible with LearnPress LMS, and with LearnPress you can get the certificate feature without needing to purchase a Pro version.
Thanks
Is your learn press part of your theme?
No, LearnPress is another LMS plugin. Our theme is compatible with the LearnPress LMS plugin.
Thanks!
So it means for students to get certificate at the end of the lesson, I must purchase Pro LearnPress or Tutor LMS Pro?
To use the certificate feature with Tutor LMS, you must purchase the Tutor LMS Pro version.
Thanks
OK, do I need LearnPress Pro to use certificate also?
LearnPress does not have a Pro version, but it does offer several Pro add-on plugins. Such as: “Certificates Add-on for LearnPress” plugin.
By using the “Certificates Add-on for LearnPress” plugin, you can enable the certificate feature in LearnPress. You can check this video for details: https://www.youtube.com/watch?v=TXE_9pU1ty0
If you need the plugin file for free, please contact our support site. Our team will configure the plugin on your site and help you set up and use the certificate feature with LearnPress LMS.
Thanks
Hello, when is learndash features be available? Thank you.
Hello,
We have already completed 80% of the work. The theme will soon be fully compatible with LearnDash LMS.
We really appreciate your patience.
Thanks
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello! PRESALE QUESTION
How is the speed of this theme, as I see on preview link, is quite slow
Hello,
Thank you for your interest. Please note that our demo site uses many third-party plugins and has no optimization applied.
To improve your site speed, you will need to follow certain optimization steps. For detailed guidance, please contact our support team here: https://devthrow.com/support/
Our team will assist you in increasing your site speed while using the theme.
Thanks!
