98 comments found.
Hi, I’m trying to change the color the icon in a Pylon Featured Box, but it does not work; color never changes from the initial blue color. However the icon background color works. Am I the only one having this issue? Thanks.
Regards,
Please can you contact via profile and send screenshot so that we can check and update it.
Hello, is there a way to add a hyperlink to a Pylon Icon Box? Thanks!
OK solved. I was able to do what I want with the Icon Box (not Pylon Icon Box). Very flexible.
Thanks.
Please can you provide me screenshot what you have implemented so It will help us add more options for a flexible design for Pylon Icon Box.
Hi, I receved a notification about an update of Pylon theme. However, I cannot see any theme version information. In the Themeforest Pylon theme page, nothing has changed in the dowload page… Any information on this update? Thank you. Regards,
You can find the theme change logs here.
Hi, we would like to change the interest rate of the mortagage calculator to a % instead of default $. How can we do that?
Hi admins240,
Thanks for your comment.
Would you like to change interest rate % to Fixed $ or variable $? Currently we have % options for interest rate.
Please contact via profile.
Thanks
Hi, We would like how this one works and calculate the interest to be for example 3% a month. Is it possible? Because currently it’s set to fix $.
https://we.tl/t-IagdfhJPKlHi admins240,
Please provide formulate which you want to implement because currently we have used yearly interest rate in %.
https://themeforest.net/user/pearstheme#contact Please contact via profile.Thanks
You can direct email to pearstheme@gmail.com
Dear Pylon Support Team,
I am writing as a follow-up to a message I previously sent via the “Contact Author” option on Envato Market, regarding my license activation issue.
I initially activated my theme license on a local development environment (localhost) which was subsequently lost due to a system failure. When attempting to activate the theme on my new installation, I am still receiving the error message:
"Purchase code already exists and used by another domain"I require your assistance to manually reset or unbind the purchase code associated with that previous localhost domain.
My Item ID is: 31235501.
If you need me to provide the Purchase Code or any other license details again to process the reset, please kindly advise on the secure private channel (e.g., a ticket system or a specific support email) where I should send this sensitive purchase information.
Thank you for your prompt response and assistance.
Hi nherak,
Your license reset and please try to verify again with new domain.
Thanks
Perfect, all good now! Thank you so much for the quick help with the license reset. I really appreciate it!
Thanks
I reinstalled the theme on the same domain, and now it’s saying the “Purchase code already exists and is used by another domain.” Can you reset it?
Please try now.
Hambuerger menu isn’t working on mobile. How to change color of Hambuerger menu background.
Please contact via profile and provide wp-admin login details
Can we format the numbers in the loan application form to currency format which include commas?
Do you to change format ?
if yes contact via Profile and send wp-admin login details.
i am migrating my project to a new server, i am trying to configure everything is possible to reuse my licence without affect the main server for now?
You can use single license for single website.
is the same domain just moved to another server the installation is new…
Yes You can transfer domain.
How can I edit the “Call Anytime” phone number that appears in the desktop header?
How can I edit the mobile menu content, including the phone number, email, and social icons?
There’s no way to edit the loan month slider 1 month at a time, only possible to slide 6 months at once. Please help to fix this
Replied in your email.
Thanks
Hi there, I am unable to find the Theme Options link for the Pylon theme running on my website, www.ppssls.com.pg. My website is looking weird without a header and footer. Please, I need urgent assistance.
Secondly, I got an email regarding an updated version of the Pylon theme, but how do I install this updated version without overwriting my files and data for my website?
Please someone help me.
Thanks
It’s working on your website.
Please where can I find the Theme Option link? this is not showing on the Wordpress dashboard. my website is affected.
Please contact via profile
Somehow, the header and footer disappeared and I cannot even find the theme editor on the left sidebar inside Wordpress dashboard – this is where i changed colors, included phone/email details for the header. what is happening? please i need help. my website looks weird.
now working ?
I do not have any of the templates like the service templates. the customer service has not been helpful at all. whoever is reading this please help me thanks.
Sent email and provided you solution.
Thank you! you guys are very helpful! theme is working as advertized
Thanks cdmerkur
Hi Team,
Can you please check. Why the footer icon (Font Awesome 5 Pro) not visible.
https://otrl.mauldinhosting.com/ https://tinyurl.com/2yrzjjv9Thanks.
Hi Team,
Any Update on this?
Wp-admin >> Appearance >> Customize >> Additional CSS
.widget_recent_comments li.recentcomments:before, .widget_recent_entries a:before, .widget_meta a:before, .widget_categories a:before, .widget_archive li a:before, .widget_pages li a:before, .widget.widget_nav_menu li a:before, .widget_product_categories a:before{ font-weight: 900; }
Click on Published
Thanks
Hey, I am having an issue with the loan eligibility calculator. I am unable to set the parameters for the Monthly EMI. I can set the parameters for the loan amount, income, years, interest rate, but there is no option for the monthly emi.
You can add input as amount, years and interest rate not Monthly EMI.
Why would monthly emi not be editable? I can’t edit it and I can’t remove it. I believe it will confuse people when they use the calculator because the emi starts at such a high amount that it throws off the entire calculator.
We have developed simple loan calculator on inter basic details like amount, years and interest rate and calculate EMI.
The template doesn’t allow me to upload Word and Excel files, help me.
ttps://www.wpbeginner.com/wp-tutorials/how-to-add-additional-file-types-to-be-uploaded-in-wordpress/ You can try this or contact via profile and provide us login details.
I’m looking for an option where I can edit the client’s data, including credit balance. can this theme do that?
Sorry currently not client’s data to check credit balance.
Legacy widget error. It does not load and cannot be displayed in the service section and also in the footer. It shows error The “Widget is Missing” block was affected by errors and may not function properly. Check the developer tools for more details. Help!
Install Classic Widget Plugins
