52 comments found.
Hi. I download the files but there are no files in the import-rev-sliders folder. Its empty.
Hi, right now no rev slider is used in the demo. But if you want a sample one then please contact at Support WhatsApp: +8801998900100
My team will help you to resolve it.
Hello i have an issue with the theme files , i can’t install it in wordpress do you have a video to make sure i follow right things , does this work with elementor
Please contact at
Support Email: help.thememascot@gmail.com
Support WhatsApp: +8801998900100
My team will help you to resolve it.
Thanks
Hey The projects and case studies arent showing on my site. how do I display them onto the projects page?
Please contact at
Support Email: help.thememascot@gmail.com
Support WhatsApp: +8801998900100
My team will help you to resolve it.
Thanks
Hi After updating the theme, the homepage menu is not showing. I have added a new “Software” page, but it is not appearing on the homepage, and some other pages are also missing. Please resolve this issue. Thank you.
Please contact at
Support WhatsApp: +8801998900100
My team will fix your issue
Hey I need help importing the iNDEX Digital Marketing home page
Please contact at
Support WhatsApp: +8801998900100
My team will fix your issue
Hello—The package could not be installed. The theme is missing the style.css stylesheet.
I’ve leaned into chatgpt and working on resolving
Sounds good. Thanks
i am unable to import demo data – Error: error (404)
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Support WhatsApp: +8801998900100
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In the “import-rev-sliders” folder, the “home1” folder where the .zip files are supposed to be is missing. I have the Digitaal WordPress theme.
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Support WhatsApp: +8801998900100
My team will fix your issue
Dear Support,
On my page, in phone view, no matter how much I adjust the position of a picture, it doesn’t start from there, in laptop-pc view there is no problem with this!
This is my page: https://youngcontentagency.hu/There is a problem with the two phones on the main page, I can’t drag them in so that one of the phones doesn’t hang down!
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Support WhatsApp: +8801998900100
My team will fix your issue
The License I just purchased doesn’t work. I want my money back ASAP.
Please contact at
Support WhatsApp: +8801998900100
My team will fix your issue
Hey, my theme header is not working good when I click on any menu or move to another page Header load very badly, If we allow pre-loader on theme it works well, but if we remove pre-loader header is looking very bad when page loads, I am sure that this issue is coming from start, so here is the link of my website, can you please review it, and try to fixed it, Please
Thanks
Please contact at
Support WhatsApp: +8801998900100
My team will fix your issue
Hello, We are having a problem with your template. It seems that the Mascot plugin is preventing us from saving changes made in Elementor on the website. However, it sometimes works and sometimes doesn’t. We have configured the server according to the template requirements. When I disable the Mascot plugin, saving works. I don’t want to say that this is 100% the cause, but according to the console, it looks that way… I need your help to solve this problem as quickly as possible. Do you want access to the website, or can you just point us to something we can look at? We use Elementor Pro.
Best regards and thanks,
Lukáš Vančura lukas.vancura@cfigecommerce.czPlease contact at
Support WhatsApp: +8801998900100
My team will fix your issue
Just bought the theme and tried to install the package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi, plz install digitaal.zip file located in the download package. Please contact at
Support WhatsApp: +8801998900100
A very slow website! It takes a lot of time to customize it according to the required needs! It has bugs ! I do not recommend it! I want my money back.
Hi, the website is slow due to high resolution images. It is too much easy to speed up your website. My expert team can help you to get your desired speed.
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Support WhatsApp: +8801998900100
Thanks
Hello I am also getting error 500 when importing and I set all of those parameters you said to check:
max_input_vars (default is 1000) set to 3000 post_max_size (default is “8M”) set to 2000M upload_max_filesize (default is “2M”) set to 64M max_execution_time (default is “30”) set to 360 max_input_time (default is “-1”) set to 180 memory_limit (default is “128M”) set to 3000M
I sent you a messege on whatsapp. My number end in 743. Could you help me out pls?
Hi, I am checking it now
Hi ! Import Failed Whoops, there was a problem importing your content.
Import Failed Error: error (500)
Theme Settings
Please make sure you have configured:
max_input_vars (default is 1000) set to 3000 post_max_size (default is “8M”) set to 2000M upload_max_filesize (default is “2M”) set to 64M max_execution_time (default is “30”) set to 360 max_input_time (default is “-1”) set to 180 memory_limit (default is “128M”) set to 3000MThen let me know.
Please contact at
Support WhatsApp: +8801998900100
My team will fix your issue
Hi ! Can I switch from Elementor to WPBakery?
Its not possible brother
No, it’s not possible
Hi there,
I’ve just bought your theme, but the import-rev-sliders folder is empty.
Best regards, Jannet
Hi, please don’t worry for now. This theme doesn’t require slider revolution right now. But in upcoming updates, we will add several sliders and then we will let you know to download again.
Hi, in the mobile version, when scrolling down the website keeps suddenly taking me back up. We can’t seem to stop it.
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I purchased and downloaded the package. Upon installation, not all themes are imported, but only the theme of page 1 is imported. I want to retrieve the theme of r t l.
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Support WhatsApp: +8801998900100
My team will fix your issue