12916 comments found.
Hi! I can’t download installable files (ERR_NETWORK_ACCESS_DENIED), only licence code. Is this themeforest error?
Hello,
Thank you for contacting us. Yes, it looks like your network or ThemeForest server error. Anyway, you can contact us directly and we will send you the theme archive. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Thanks problem solved!
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hi,
After the latest update, the upsell products on the single product page started to display a fatal PHP error:
Fatal error: Uncaught TypeError: Cannot access offset of type string on string in ../wp-content/themes/woodmart/inc/integrations/elementor/elements/products/products.php:382
We have checked the line and applied a temporary fix:
// woodmart_set_loop_prop( ‘products_columns_tablet’, $settings{columns_tablet}{size]); //woodmart_set_loop_prop( ‘products_columns_mobile’, $settings{columns_mobile}{size} ); woodmart_set_loop_prop( ‘products_columns_tablet’, $settings[‘columns_tablet’] ); woodmart_set_loop_prop( ‘products_columns_mobile’, $settings[‘columns_mobile’] );
As you can see, the script was trying to get values from $settings‘columns_mobile’, but the values are actually stored in $settings[‘columns_mobile’], so the ‘size’ offset does not exist in either case.
Before applying this fix in the code, we went into the theme settings and updated the values to check if after the update they would be stored as $settings‘columns_mobile’, but this did not resolve the issue.
We have temporarily fixed the problem on our website, but please consider releasing a patch for this issue.
Thanks, Marius
Hello,
Could you please send us your admin access so we can check this on your website? https://themeforest.net/user/xtemos
Kind Regards
Hi
I have a plugin for business listings, using Woodmart to create a page or post you get he Page Setting (custom metabox from theme). Is there a way I can get that option enabled on another post type? When I go to create a listing Page Setting (custom metabox from theme) is not showing?
Thanks
Hello,
Thank you for the questions. These custom options work for a particular post type only. This functionality will not work for custom post types.
Kind Regards
Hi friends. This PHP Warning is blowing up Log files. Any ides? It comes from the dynamic discounts. Thank ou in advance:
AH01071: Got error 'PHP message: PHP Warning: Undefined array key "query" ...................wp-content/themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php on line 222; PHP message: PHP Warning: Undefined array key "query" in ...................... ynamic-discounts/class-manager.php on line 222'
Hello,
Could you please send us your admin access so we can check what is wrong? Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
Patch: 688602 FIXED: Show «Out of stock» products at the end option on admin panel. (Topic)
Fatal error: Uncaught Error: Call to undefined function XTS\Modules\Out_Of_Stock_Manager\is_ajax() in G:\Local-Sites\test\app\public\wp-content\themes\woodmart\inc\integrations\woocommerce\modules\out-of-stock-manager\class-main.php:53 Stack trace: #0 G:\Local-Sites\test\app\public\wp-includes\class-wp-hook.php(324): XTS\Modules\Out_Of_Stock_Manager\Main->change_main_products_loop_query(Array, Object(WP_Query)) #1 G:\Local-Sites\test\app\public\wp-includes\plugin.php(256): WP_Hook->apply_filters(Array, Array) #2 G:\Local-Sites\test\app\public\wp-includes\class-wp-query.php(3017): apply_filters_ref_array(‘posts_clauses’, Array) #3 G:\Local-Sites\test\app\public\wp-includes\class-wp-query.php(3949): WP_Query->get_posts() #4 G:\Local-Sites\test\app\public\wp-includes\post.php(2579): WP_Query->query(Array) #5 G:\Local-Sites\test\app\public\wp-content\themes\woodmart\inc\modules\header-builder\elements\abstract\class-element.php(388): get_posts(Array) #6 G:\Local-Sites\test\app\public\wp-content\themes\woodmart\inc\modules\header-builder\elements\class-burger.php(25): XTS\Modules\Header_Builder\Element->get_html_block_options() #7 G:\Local-Sites\test\app\public\wp-content\themes\woodmart\inc\modules\header-builder\elements\abstract\class-element.php(37): XTS\Modules\Header_Builder\Elements\Burger->map() #8 G:\Local-Sites\test\app\public\wp-content\themes\woodmart\inc\modules\header-builder\elements\class-burger.php(15): XTS\Modules\Header_Builder\Element->__construct() #9 G:\Local-Sites\test\app\public\wp-content\themes\woodmart\inc\modules\header-builder\class-elements.php(76): XTS\Modules\Header_Builder\Elements\Burger->__construct() #10 G:\Local-Sites\test\app\public\wp-includes\class-wp-hook.php(324): XTS\Modules\Header_Builder\Elements->include_files(’’) #11 G:\Local-Sites\test\app\public\wp-includes\class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #12 G:\Local-Sites\test\app\public\wp-includes\plugin.php(517): WP_Hook->do_action(Array) #13 G:\Local-Sites\test\app\public\wp-settings.php(727): do_action(‘init’) #14 G:\Local-Sites\test\app\public\wp-config.php(102): require_once(‘G:\\Local-Sites\\...’) #15 G:\Local-Sites\test\app\public\wp-load.php(50): require_once(‘G:\\Local-Sites\\...’) #16 G:\Local-Sites\test\app\public\wp-admin\admin.php(35): require_once(‘G:\\Local-Sites\\...’) #17 G:\Local-Sites\test\app\public\wp-admin\plugins.php(10): require_once(‘G:\\Local-Sites\\...’) #18 {main} thrown in G:\Local-Sites\test\app\public\wp-content\themes\woodmart\inc\integrations\woocommerce\modules\out-of-stock-manager\class-main.php on line 53
Warning: Trying to access array offset on false in G:\Local-Sites\test\app\public\wp-includes\class-wp-recovery-mode-email-service.php on line 367
Warning: Trying to access array offset on false in G:\Local-Sites\test\app\public\wp-includes\class-wp-recovery-mode-email-service.php on line 368
53 line It works: ( is_admin() && ! wp_doing_ajax() ) ||
themes\woodmart\inc\integrations\woocommerce\modules\out-of-stock-manager\class-main.php on line 53
fix Patch: 688602 plz
Hello,
Thank you for the report. Try to replace that patch with the new one – 688696
Kind Regards
Thank you
You are always welcome. Feel free to contact us if you have any further questions.
Bug in brands list style? We have 54 brands and we want a list but this shortcode only shows 24: [woodmart_brands orderby=”name” order=”ASC” style=”list” columns=”5” spacing=”30” brand_style=”default” hover=”default” woodmart_css_id=”68db759258fd5” number=”64” ids=”” hide_empty=”no” filter_in_current_category=”no” disable_link=”no” with_bg_color=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OGRiNzU5MjU4ZmQ1Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfYnJhbmRzIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=”]
You can check here if hover in navigation over “Hersteller” https://www.pv-24.at/hersteller/ On the page you can see with logos it works.
Hello,
Could you please send us your admin access so we can check what is wrong? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Hi! my webiste is ready to launch now. The Social share bottons on the single product page taget the relevant social platform on mobile devices. Is there any way that the share bottons open the relevant app on mobile devices.
Whatapp is opening whatsapp is opening whatapp business app. facebook and instagram opening in browsers.
should we do that with a snippet or shortcode Or you will update.
Thanks
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello WoodMart Support,
I am trying to create a dedicated Sale page that automatically displays only discounted (On Sale) products.
When I use Layout → Products archive and try to set the condition On Sale, the option appears but after saving it disappears and is not applied.
When I use the Products (grid or carousel) widget and set Data source = Sale products, the discounted products are displayed correctly, but the problem is that the filters (sorting, products per page, sidebar filters) do not work with this widget.
What I need is:
A Sale page that shows only On Sale products.
While keeping the filters (Sort, Pagination, Sidebar filters) working, just like they do with the Archive products widget.
Is there any official way or correct setup in WoodMart to achieve this without using an external plugin?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi there , I get the following error all the time with woocommerce and elementor activated: PHP Fatal error: Cannot declare class XTS\Modules\Layouts\Page_Title because the name is already in use in \Local Sites\sites\app\public\wp-content\themes\woodmart\inc\modules\layouts\elementor\woocommerce\class-page-title.php on line 22
After downgrading to version 8.2.2 Elementor works again, and no PHP FATAL error happens.
Hello,
Please reinstall the theme completely with the latest version and test how it works. If you still see the error, please, deactivate all plugins that are not related to our theme and send us your admin access. Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
Hi there, I downloaded the files from here, and installed again. Now it works. Thanks!
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
After updating to the latest version of Woodmart themes, all plugins and WordPress, including essential addons for Woodmart , layout builder crashed, and the customizer layout for “Single product, CART, CHECKOUT, SINGLE POST, etc stopped working….How to fix it kindly reply quickly ( Check this screenshot https://prnt.sc/CNmyHAjqYf_z)
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi,
After a recent minor update, I’ve found that for the homepage menu, the “Custom header for this page” setting cannot be changed and seems to be permanently set to “none.”
Hello,
Could you please send us your admin access so we can test this on your website and check what is wrong? Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
The situation might be quite complex. I found that a similar issue occurred on the other website when it was still using version 8.2.6. It might be caused by an update to the Elementor plugin. I found that as long as I deactivate Elementor, the Woodmart menu settings return to normal.
The login path and other information of the temporary website have been sent to you
Hi,
Thank you for your help. I’ve found the source of the problem. It’s caused by the Writing Assistant (Pro) feature in Slim SEO.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hi, i am wondering if it is possible to enable bundle deals for customers? ie buy 4 get 10% discount etc.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
I would like to inquire: if I purchase the product and fully customize it, will I be able to transfer it to another domain later? Specifically, can all the customizations I made be transferred to the new domain, and then I purchase a new activation code for the new domain?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Yes, you are free to transfer your website with the theme to a new domain later. Then you will be able to use a separate license to activate it on that domain.
Kind Regards
Pourquoi on n’arrive pas à traduire en Français :
Fast Shipping Carrier information
product-meny-products Payment methods
product-support Unlimited help desk
product-quality Track or off orders
Ou le masquer
???
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
-
Hello, I have a problem with the checkout. Any changes I want to make, for example modifications to form fields, I make them with a plugin and the changes are not reflected. If I customize the Paypal buttons from your plugin, it does not modify anything. Any changes I want to make to the checkout are not reflected in the theme. I would like to know what I should do or modify. Thank you.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
I set up the pagination options in WoodMart (e.g. “Load more” button / Infinite scroll), but the changes are not applied on the shop/archive pages. The store still shows the default pagination.
Could you please check why the archive pagination settings are not working?
Thanks.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Is there an advanced admin panel for adding products, tracking incoming orders, sending messages to customers…
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Of course, all these functionality is provided by the WooCommerce plugin, which will be installed along with WoodMart. Read more here https://woocommerce.com/
Kind Regards
I use the woodmart child but thank you page show blank ( i also enable default thank you page from the theme settings )
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
It’s a good theme, good variations, but however everything is based only on the online store. Currently, as a developer of a company which has several websites with this theme, the only problem that exists is the way of building the elementor widgets, which could be avoided by using third-party plugins, it ends up being a complicated method to duplicate widgets from other plugins directly in the theme.
Hello,
Thank you very much for your comment. Could you please clarify the issue you’re facing? It’s not entirely clear what you mean by the Elementor widget.
Thanks in advance.
Hello, we are currently using the Hostim theme for a provider client. However, as we have some customers using Woodmart, it becomes easier to work with your theme, even your back office is more practical. However, when trying to integrate the price table widgets, among others, from Hostim into Wordmart, it is much more complex than the structure of the Hostim widgets.
Do you suggest that it would be better to avoid creating our theme’s widgets for Elementor and instead use plugins for that purpose? If that’s the case, your website will become bloated and slow. Our theme’s functionality is significantly more optimized compared to the one provided by plugins.
What I suggest is that there was some way or manual so that we could create widgets for Woodmart, like a price table with a tooltip, where you could create the PHP and add it like the one from Hostim, but when you go to upload it, it doesn’t appear in the Elementor sidebar.
when a new update? since 24 July 2025
Hello,
We are working on our next update and hope to release it next week.
Kind Regards