670 comments found.
hello guys is it compatible with the neweset version of wordpress 6.9 ?
Hi,
Apologies for the late reply. The theme is fully compatible with the latest version of WordPress.
I have 1226 products in my website. The search form sometime show “No Product Found” but actually we do have a product with the exact SKU number. Can you advise me why is this happen? Some products can be search but some products cannot.
Please send the tickets here: https://tickets.thembay.com/
Our Support Team will help you.
hello guys is this a full wordpress theme or just woocomerece theme ? because i need to change the shop design not the whole website can this be done ?
Hi,
This is a WordPress Template. So it will change the style of your entire website, not just the WooCommerce interface.
can we only change the WooCommerce interface ?
hello guys ignore the last message, where can i edit the All departments header https://prnt.sc/gquQ4pcRupGt
Hello,
You can edit it in Header Elementor.
Please send the tickets here: https://tickets.thembay.com/
Our Support Team will help you.
Dark Version Available??
Unfortunately, the Urna theme does not support the dark version.
Hi may i know why the website after upgrade the layout is totally run aways? https://unusualjbong.com/
Hi, I downloaded the theme in the free section, it worked for me for several weeks, now I get a critical error with the Elementor plugin, in fact, I installed it on another domain and the same error occurs.
Hello,
You need to update your theme and plugins to the latest version to avoid problems.
Hi, the theme can be used on multiple sites with a single purchase.?
Hello,
You may charge your client for your services to create an end product, even under the Regular License. But you can’t use one of our Standard Licenses on multiple clients or jobs.
Please read more here: https://themeforest.net/licenses/standard
I WANT TO BUY YOUR THEME BUT ONE FEATURE FOR ME NEEDED, THE COLUMN PRODUCT NEEDED MORE THAN 2 IN MOBILE
Hi,
Unfortunately, the Urna theme only supports 1 or 2 products per column on mobile. https://prnt.sc/BCbkvXALX3e1hello i just purchased theme, and everything seems so good so far, except 1 issue.
when i setup theme, and install demo “toy” , all data is imported expect media! there are no errors, and import completes successfully, but media does get imported. (only media for hero slider is imported)
Hi,
We have replied to your ticket, please try to re-enter the demo if it still doesn’t work, please provide the admin information on the ticket so we can check.
thank you
please test demo is 404 Not Found
Hi,
We have fixed that. Please check again.
Find this error on product detail page “Great things are on the horizon Something big is brewing! Our store is in the works and will be launching soon!”
I update theme and plugins but error is still on the page why this error is showing this is very bad for every user who is using this theme kindly tell me as soon as possible.
The theme doesn’t work properly. The support is not helping, even though there’s a problem with the theme.
Hello,
We are still supporting you.
But first, please extend your support!
Hi I recently installed your theme and successfully logged in. However, I am unable to create a new account because the “Sign Up” option is not visible.
I have already enabled the “Anyone can register” setting, but the signup option still does not appear. Could you please assist me in resolving this issue?
Hi,
Please turn this option on. https://prnt.sc/ygrPzcaxUVRiI opened a ticket: ND8-54Z-1DHP (Ticket number: 17865) Please help. Thank you
Hello,
Your ticket has been answered, please check.
Drop the snartass time wasting attitude in the support and start helping
Hi,
Answering questions will sometimes be delayed for 24 hours, please check your ticket.
You know very well what I meant. Reply with something useful in the support ticket.
I saw your product now.
You have many demos.
Do you have a demo of EXPERIENCE bookings?
With calendar, I mean booking events, with DOKAN.
Please let me know
Hello,
Sorry, Thank you for your interest in our theme but we don’t have any demo like that
“Hi, after the latest update by Elememtor, the Elementor theme seems to be malfunctioning. Could you please check and address this issue? Thank you!”.
Hi! In urna/pet store, where did you get icons below the slider? Thanks!
Hi, after configuration, when i sign up as customer or vendor or when i sign up on checkout page i get this error, pls to fix it (There has been a critical error on this website. Learn more about troubleshooting WordPress.)
Hello does this theme have Affiliate Program for users? so users can join the affiliate program and earn on commission on successfull sales
Hello,
I don’t understand clearly what you mean. Do you mean commission when selling themes? Or do you use themes to create Affiliate sales website?
When i use the theme to create an e-commerce site to sell products. For users to sign up as affiliate so they can get a commission for any product they recommend to buyers using the website. Some companies like Amazon, Ebay and Aliexpress have affiliate programs
Hi,
Sorry, the theme doesn’t have that feature.
I am working for my client website and add to cart is not working it says this error https://prnt.sc/PACgw6-N0kjk , do you know this solution
