22 comments found.
At least indicate how to edit the single pages and widgets in your documentations, it is really frustrating not knowing how it is done
Please open a ticket here – support.vamtam.com The support team doesn’t have access to this board. Thanks, VamTam
Hi there, if you don’t already own Elementor Pro, you will need to obtain Elementor Pro separately here – https://be.elementor.com/visit/?bta=13981&nci=5757 There are also free GPL alternatives available. Our themes have been tested with one of the most widely used options —https://proelements.org/ — and the theme is fully compatible with it.
Regards: VamTam
I am writing to report a critical issue I am facing with the [FINXPERT] theme purchased from ThemeForest I am currently unable to edit a particular page on my website using the Elementor page builder. Whenever I attempt to load the Elementor editor for a page, the browser crashes completely and displays the following error: “Aw, Snap! Something went wrong while displaying this webpage. Error code: STATUS_BREAKPOINT” Details: • Website PAGE URL: https://transferpricing.report/global-transfer-pricing-policy/ • Browser: Google Chrome (Latest Version) and tested on other browsers too. This issue seems specific to the theme’s compatibility with Elementor, as the error persists even after I have cleared my browser cache and all checks that a pro dev can do. Could you please investigate this or let me know if there is a known conflict or something?
Looking forward to a fastest RESOLUTION
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hi, can i use https://proelements.org/ as suggested and import the demo and make changes as needed. Are there any limitations if I use the free Pro Elements instead of Elementor Pro
The theme works perfectly with ProElements—we’ve tested it and confirmed it’s compatible.
That said, please note that ProElements is not developed or maintained by VamTam or Elementor Ltd. As with most GPL/free alternatives, there’s always some long-term risk around ongoing support, maintenance, security fixes, and the possibility that updates may be delayed or discontinued. Regards: VamTam
This helps. Thanks for the quick reply
Any chance we can change all the green in the theme to another colour? Especially the hero background of the consulting demo.
Hi there, you can change the color theme easily from the theme option panel. VamTam
Dear Author,
Very disappointed, i installed theme and imported demo, but the mobile menu is not working, even the button cant click
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Do I need to have a Elementor Pro subscription before I can use this ?
Hi there, yes you need Elementor Pro for this theme. You can download it here – https://elementor.com/pricing-plugin/?cxd=13981_1892310&utm_source=elementor&utm_medium=affiliate&utm_campaign=13981&utm_content=cx&affid=13981
Alternatevely you can use GPL free version like – https://proelements.org/
VamTam
Does this theme support Arabic interface? Right to Left (RTL)
Hi there, yes it does. VamTam
This theme is a complete disappointment. It does not work as advertised and is entirely dependent on Elementor Pro — a paid plugin that was never clearly disclosed before purchase. Without it, the theme is useless. This feels misleading and unfair to customers. We trusted this purchase, only to realize we were sold something that cannot function on its own. Very frustrating experience, and we are demanding a refund.
I am sorry for your experience. I am confused. How can the theme experience be disappointment when you didn’t even have a chance to test it
This theme doesn’t work at all without Elementor Pro. It is in the theme description. All you need to do is fill in the form at this link, and we will proceed with the refund ASAP:
We recently purchased this theme, and it is a very good theme, by the way. However, we are unable to modify the titles of the single pages. When we make a change to one page, it simultaneously modifies the titles on all the single pages.
Could you please assist me with this?
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
BUYER BEWARE !!! This theme requires additional PAID plugins to be functional. This theme will not function without Elementor Pro. There is misleading information on Vamtam themes as they won’t function without additional paid plugins. Therefore the theme is worthless on its own and not configurable.
Yes this is true, but we just issued a refund so you can always move to another theme. Not to mention that Elementor Pro is all over the description and you have free GPL alternatives – https://proelements.org/ VamTam
Is it possible to have a discounted price for the theme?
Hi there, sorry personal discounts are not possible on this marketplace. VamTam
What a nice theme, wow! You always deliver the most clean and beautiful themes. I’ve purchased two themes from you so far, and I look forward to buying this one soon. Just wanted to compliment you for your hard work.
Cheers,
Loyal customer.
Thank you so much!
My logo image is large and cannot be uploaded. How can we upload svg images? The theme does not seem to accept these images
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Which plan of elementor pro is required? And, is it required just to import the demo? So I would be able to cancel the Elementor Pro once the site is up and running???
Thank you for your interest in our theme. You need Elementor Pro as long as you have a site. Advanced plan will do the job. Alternatively, you can try GPL version as https://proelements.org/. Regards: VamTam
Hi I’d like to check if the case study can be tagged so we could click to see portfolios/case studies in the category.
Hi there, yes this would be possible. VamTam
I just purchased this theme for $92 and have discovered that it requires Elementor Pro, which I do not currently have. I’d appreciate some guidance on how to proceed.
Hi there, yes you need Elementor Pro for this theme. You can also use GPL alternative like https://proelements.org/ Regards: VamTam
Ah, thanks for the heads-up and the link to ProElements! I appreciate you sharing that information.
Congratulations GLWS 
Thank you!