81 comments found.
Hello, We are experiencing several issues while working with your theme across different projects shown in https://web.cioka.com/
1. Sticky header visibility issue The sticky menu does not correctly adapt to background colors. On white sections, the header becomes unreadable (it should switch between black/white depending on the background). This happens on desktop (specific page) and more frequently on tablet and mobile.
2. Text animation issues Some scroll-based text animations do not render correctly. Certain characters (e.g., “ñ” or some letters like “o”) appear partially broken. Additionally, in some cases, the animation does not load at all on tablet and mobile.
3. Video performance on mobile Intro/hero videos tend to freeze or not play smoothly on mobile devices.
4. Contact form issue (multilingual site) The website is available in Spanish and Basque. When submitting the contact form from the Basque version, it seems to work correctly, but we keep receiving the same submission repeatedly for hours, even though it was only sent once. We had to disable the form plugin to stop this behavior.
We know we are out of assitance but could you please help us identify the causes of these issues and provide possible solutions?
Thank you in advance.
Hi,
1. it’s important to set properly light or dark background in page/portfolio options. Second, for each section you specify ‘Invert Header Color’ property (for example on dark background pages you set this property for white sections)
2. Where exactly are the animations you mentioned? – page url, screenshots
3. Where is that, in the home page?
4. Since the Spanish version works, compare the Form ID and Shortcode. Some multilingual plugins (like WPML or Polylang) require you to create a “Translation” of the form itself. If you are using the exact same Form ID on both pages but the Basque page is trying to apply different logic, it can cause a validation hang-up. Also, if you have a cache plugin try testing the contact form without it enabled.
You may want to renew your support period. Thanks
Hey ClaPat team, quick question. i want to set up a single portfolio page as my home page. But i’m only able to pick sites as a home page. any ideas?
Would Be great if you can add a {gallery option} to Portfolio as you already offer the image and video. This is very much needed.
Do you mean a slider gallery as portfolio item thumbnail (similar to single image and video)? No major new features planned in near feature however come back in a month or so we are about to release a new theme that has enhanced capabilities and cool new features!
any plans to update? Haven’t been updated since 2024
Hi there! thanks for checking our portfolio. No major new features planned but we are constantly monitoring latest WordPress releases and make sure the theme is compatible. Thanks
Is there a way to have portfolio normal vertical scroll with one or two grid cases at a time, like unified sizes. I love that you have all the designrly options, but it would be nice to have the usual portfolio view.
Using this link as an example, we can make ‘scrolling grid’ display two equally sized card on the same row, if this is what you like. Thanks
Is there a way to alter the gallery so that when I click the categories, it brings the images in the category to the forefront opposed to having to scroll and see them highlighted?
.showcase-gallery .flip-slide.disabled
{
display: none;
}
.showcase-gallery .flip-slide
{
display: none;
}
in customizer -> additional css. Thanks
This shows only the images responding to the category clicked. I want the gallery images to move to the screen and not be off screen. Right now, if i click the link, i have to continue scrolling to see more images associated with the clicked category. The images should populate the screen based on the filters without the need to scroll. Thank you for your help btw
Hi, not a problem, you’re very welcome. To make it work the way you want is a bit more complex because items belonging to diff categories are hidden and but not physically removed, therefore making harder to re arrange the existing items. Thanks
I need help with the transitions. Also, I can’t see the videos linked from YouTube. I’m working with WordPress.
Hello, sure what is the help you need, is it about ajax page transitions?Regarding youtube videos they work only with video pop ups. Hero video sections like in here: http://clapat-themes.com/wordpress/serano/serano_portfolio/libert/ work only with self hosted videos because they are implemented with <video> tag. Thanks
What other plug ins or dependencies does this theme require? Is elementor pro needed? new as hell using wordpress.
Sorry Rural internet i thought it timed out. Did not mean to post twice**
That’s okay, no worries.
What other libraries or dependencies does this theme require? Does it require Elementor Pro?
It requires three plugins (one is optional – Serano Elementor Widgets depending if you have Elementor installed or not) Recommends Contact Form 7. Elementor Pro is not a must. Thanks
I noticed there’s not project link text on the mobile is this possible to add this?
If so how?
Hi there, what is the ‘project link text’ can you give us an example (url and maybe screenshot). Thanks
On mobile you can see the arrow but not the link
Hello! you can enable this text View Project on mobile but it will overlap with Share Project text. So you can do the following:
@media only screen and (max-width: 479px) {
#hero .button-wrap .button-text {
display: block;
}
div#share {
display: none;
}
}
This, in turn, will hide the share project section. Thanks
Perfect. Thx.
When is an update coming up? It’s been nearly a year.
Hello, we don’t plan any big update momentarily; what we can assure is we do preemptive updates (if the case) before or immediately after any WordPress release. Thanks
map is not visible on contact page… as it don’t know if is a contact template page to load map…google API key works… iframe loads map on custom page with credentials
Hi there, What is the contact page URL?
Thanks, plz add the map so we can see if there are any errors thrown by Google Maps API. you can add the map as Elementor widget (you can find it under Serano category). Then you fill Google maps API key in customizer -> map settings.
done.. thank you… was missing the serano elementor category.. now is fixed <3
Excellent, hope you are enjoying our theme!
Hi there, I would like to know how to disable ajax on some pages that require the custom use of gsap. How can i disable ajax on certain pages?
Hi, the easiest way is to add these pages as custom menu links, this way bypassing ajax. Thanks
Has anyone figured out how to make this theme work with WooCommerce ?
Hi, Serano was not integrated with Woocommerce however plz share here your experiments with it. Thanks
meridiabooks.com/merch
has anyone solved how to make showcase gallery work on iPad?
Hello, I am using the Showcase Gallery (vertical scrolling)—on mobile it will not show all portfolio items. Can you advise?
Hi there, what is the site URL?
meridiabooks.com—can you contact direct for password. We see that mobile is limited to 8 portfolio items. Trying to find a solution and a solution for sliders not working on iPads as well
we have fixed the limitation issue for mobile. However, it is still not functional on iPads.
Hello, Could you please send a CSS codes for ORGANIC EARTH page? After implementation, placement of items are different, seems like we are missing CSS which is used for Demo version.
Hi, could you open a private ticket on clapat.ticksy.com and provide wp admin access so we can examine the page in question? Thanks
Hello, ticket number is #3686068
Please look into entire website, We have many issues i think
Hello, we actually responded to your ticket. You provided invalid admin login credentials?
Hello, I have replied to your response, Provided valid credentials.
Hello, we restored Organic Earth portfolio item
Hello, Could you please provide all the Plug-ins you have used for this template? Thank you in advance.
Also, Map which is implemented on Contact page isn’t appearing, Can you help us in this matter?
There are several libraries we integrated in our theme such as GSAP, smooth scrollbar. They are listed under /core/js/ folder. The map works if you create a google maps api key https://developers.google.com/maps/documentation/javascript/get-api-key#get-an-api-key Thanks
How can I hide the featured image on post pages? I need to be able to show/hide the featured image per post.
Can’t find the settings for this anywhere.
Hi, thanks for your reply
I figured that out to not use the featured image, but then on the front page it looks ugle without an image assigned to show on the blog page. You can have a look here for my example: See https://rebelmantra.com/stories/
Can you add this feature in the fututre?
For now it would be very helpful to have the featured image assigned on the blog page front end, but not show in the blog post itself. Can this be done with css or php code?
I actually found a work around solution to my issue with a plugin: Conditionally Display Featured Images
#blog-post-content #post-image {
display: none;
}
Thanks
Hey thanks for this great theme! Is there any way to implement the gallery template filter function into the slider template? Or as an alternative solution if that’s easier to do, to implement portfolio titles and description in the gallery view? Thanks a lot in advance!
Hi there, not sure if you are aware but each portfolio page template has its own portfolio category filter in page options. To implement a dynamic filtering in showcase slider is a bit more difficult hard to estimate now what it would take (since it has a different structure). Easier is to enable the gallery view captions. Out of my head, without further testing try adding the following in customizer -> additional CSS
.showcase-gallery .slide-caption .slide-title span {
opacity: 1;
-webkit-transform: none;
transform: none;
}
.showcase-gallery .slide-caption .slide-cat span {
opacity: 1;
-webkit-transform: none;
transform: none;
}
.showcase-gallery .slide-caption, .open-thumbnail .slide-caption {
bottom: 170px;
}
Thanks
That worked perfectly. Thank you so much!
