877 comments found.
Hi,
I’d like to purchase this theme but it looks like the blockui loader does not render on product pages with a plugin called uni cpo for custom product forms. is this a thing you guys disabled theme wide or is it simply unsupported?
Hi
Thanks for your interest in the theme.
We haven’t tested the theme with Uni CPO, and at this stage, we can’t guarantee compatibility or confirm that we’ll be able to support integration with this plugin. The BlockUI loader is built around standard WooCommerce behavior, and plugins that significantly customize product forms or AJAX flows may fall outside our current support scope.
That said, you’re welcome to proceed with the theme if you’re comfortable with potential custom adjustments on your side.
Please let us know if you have any other questions.
Best regards.
Hi, Elementor Pro license ir free lifetime with Your theme?
Hi there,
Thank you for reaching out! Our theme does not include a free lifetime Elementor Pro license. To use Elementor Pro, you will need to purchase a valid license directly from Elementor.
If you have any other questions or need help setting things up, we’re happy to assist!
how can i import other pages like about etc.
Hi
You can refer to this doc: https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/build-your-site/build-with-elementor
Regards.
Hallo i have the same problem with the Cart Drawer the product picutre shown very big and u answer me before on the ticket but ur screenshort (solution) its deleted please send me again where in elementor i have to fix that? best regards.
Hi.
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so response time will be slower than usual, as we have to process support tickets in the Ticksy system first.
Regards.
but why you didnt answer me here and done? its just small thing and important for me! why i have now extra to wait more!
We’ve replied to your email — please check it.
We recommend emailing because we’re not sure whether this conversation will become lengthy or include any sensitive login information.
Hey guys, please add the same option as in the cart settings to disable the shipping calculator modal. It causes conflicts with shipping plugins.
Hello,
Please open a support request here: https://thememove.ticksy.com/submit/. We will then check and guide you step by step.
Thank you.
Hello, How do I set SW Color: multi-color?
https://prnt.sc/KMabGxpCrVNX https://prnt.sc/0gWklmRJAXHrHi there,
Currently, the Insight Swatches plugin doesn’t support setting SW Color as multi-color. Each swatch can only display one single color at the moment.
Regards.
Bundled sales cannot be displayed normally
https://ibb.co/gZPnr35WHi.
We can’t view your screenshot.
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so response time will be slower than usual, as we have to process support tickets in the Ticksy system first.
Regards.
Hi, I want to setup a drink ordering menu and wanted to know if it’s possible to do with the theme? I don’t want to go to an individual product page but use the product category and then checkout.
Hi!
MinimogWP doesn’t include a built-in drink ordering menu feature.
Regards.
I have errors to update the last version of Woocommerce with your last update template :
[01-Oct-2025 12:55:14 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 212992 bytes) in /srv/data/web/vhosts/website.com/htdocs/wp-content/themes/minimog/framework/woocommerce/quick-view.php on line 100 [01-Oct-2025 12:55:15 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 212992 bytes) in /srv/data/web/vhosts/website.com/htdocs/wp-content/themes/minimog/woocommerce/loop/add-to-cart.php on line 37
Hello.
This notice appears because your WP Memory Limit is too low. Please increase the WP Memory Limit to resolve the issue.
Regards.
so if I install your demo eyewear- do I just populate it with my own images and info?
Hi.
Yes, exactly. When you import the Eyewear demo, all the layouts, pages, and settings will be ready. You just need to replace the demo images and text with your own content, and customize colors, fonts, or sections if needed.
Regards.
Hi, I’ve noticed that a few WooCommerce template files in the Minimog theme seem to be outdated compared to the latest WooCommerce release. Here are the files I found:
minimog/woocommerce/single-product/add-to-cart/grouped.php – version 9.8.0 (current WooCommerce version is 10.2.0)
minimog/woocommerce/single-product/add-to-cart/simple.php – version 7.0.1 (current WooCommerce version is 10.2.0)
minimog/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php – version 7.0.1 (current WooCommerce version is 10.2.0)
Could you please let me know if an update is planned for these files to ensure full compatibility with WooCommerce 10.2.0?
Thank you for your support and the great work on the theme!
Hi. Thank you—we’ll plan a theme update this week. Regards.
I am not able to edit the checkout page. I want to customize the checkout page like with some kind of blocks or page builder. The current checkout page sucks.
I saw the comments on the ThemeForest and people have been requesting that feature for years. Have you implemented that? If yes, how do I edit my checkout? If not, give us a free alternative that works with your theme. I can’t pay for paid plugins when I have already paid for the theme.
Hello
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards.
I sent you an email, and its been more than 48 hours and still no reply.
We replied to your email 2 days ago. Please check your Spam or Trash folder in case it was filtered or accidentally deleted. If you still can’t find it, let us know and we’ll resend it.
Warning: Trying to access array offset on value of type bool in /home/grenella/public_html/wp-content/themes/minimog/framework/class-walker-nav-menu-extra-items.php on line 116
Warning: Trying to access array offset on value of type bool in /home/grenella/public_html/wp-content/themes/minimog/framework/class-walker-nav-menu-extra-items.php on line 118
Hello
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards.
I have set it up Theme Options>Shop>Single Product>Other Settings>Free Shipping & Returns Info， However, the Free Shipping&Returns Info is not displayed on the Single Product.
Hello.
You need to configure Shipping in WooCommerce Settings and add a Free Shipping method.
https://woocommerce.com/document/setting-up-shipping-zones/Regards.
Free shipping has been set but still not displayed. Do need to set free shipping on each product?
Hello
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards.
Hello,
I activated my purchase code on https://home.foxecom.com/ to import demos.
Due to some reason we wanted to switch our shopify stores. So created a new account on https://home.foxecom.com/ .
Removed the purchase code and website from the old account before I entered it in my new https://home.foxecom.com/ account.
But I keep seeing the error that the license is in use. I made sure to remove it from the first account.
I have submitted a ticket as well for the same but got no reply.
Please revert ASAP.
Hi there,
To transfer your license, please ensure that you meet all the requirements outlined in the following guide: https://docs.foxecom.com/minimog-theme/getting-started/theme-license/transfer-license
For help with the Minimog Shopify theme, please email us at: happytohelp@foxecom.com We’ll be happy to assist you.
Thank you!
Thank you for the quick response.
I have Submitted a ticket with the required details to transfer license here:
https://foxecom.com/pages/contact-usHow much time can it take to transfer the license?
Thanks!
I set up WordPress in German, but I’m having an issue with the brand URLs on the single product page. Normally, the correct URL should be “https://mywebsite.com/brand/brand-name ,” but on the single product page, the brand URL appears like this: “https://mywebsite.com/Marke/brand-name .” The issue seems to be that it’s translating “brand” to German, which is causing the incorrect URL
Hello
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards.
Hello, i want to submit a ticket but i’m blocked by Cloudflare, an idea how can i submit a ticket ? Thanks in advance
Hello, thank you for letting us know. Sometimes Cloudflare may block access due to location or network issues. Could you please try the following:
1. Clear your browser cache and cookies or try using Incognito or Private mode.
2. Use another browser (Chrome or Firefox) or try a different device.
3. If possible, disable VPN or proxy, or switch to a different network.
If you are still blocked, please send us your issue with your order details and screenshots if possible, directly via email at support@thememove.com.
Regards.
Hello.
You need to update the theme and the ThemeMove Addons for Elementor plugin to the latest version. Then clear your browser cache.
If you encounter any difficulties, please share your admin details with us at support@thememove.com and we will assist you.
Did you see the picture I sent? There is a “conditions” button in the documentation, but I can’t find the “conditions” button in the new version of the theme. The documentation is completely useless—I just said the documentation is outdated, not the latest.
https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/theme-options/footer can’t find “Conditions”I purchased the theme, which is also the latest version. The support has expired and can no longer be accessed through Ticksy. But this is a basic issue—the new version of the theme hides the footer settings. I followed the documentation but couldn’t resolve it, as the documentation is outdated. Will there be no assistance provided at all?
I just need to know how to set a global footer, and have no other questions. https://youke1.picui.cn/s1/2025/08/14/689d9e9b7205b.png
Hello.
From the screenshot you provided, it appears that you are not using the latest version of Elementor. Please update the theme, the Elementor plugin, and the ThemeMove Addons for Elementor plugin to their latest versions. Then clear your browser cache and check again.
Regards.
Hi, after updating WooCommerce to the latest version, the Minimog theme is causing a 500 Internal Server Error related to wc_cart_totals_subtotal_html() in cart-totals-table.php. The site goes completely down. Please review the compatibility and provide an urgent fix. Thanks.
Hello
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards.
