71 comments found.
On the homepage of Cocktail Bar theme demo, under the “Upcoming Events” section – how can I remove the word “Reservations” located under each image?
Hello,
Thank you for using our theme!
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
We also recommend checking the documentation in this link and our Knowledge Base here.
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I can’t find the “elegant restaurant” demo in the list of pages, and the “main demo” is faulty.
The import of Revolution Sliders also fails, with the error “Files don’t exist.”
Hello,
Once you import our demo content you will get all the pages and settings which you can adjust to your needs. After that just navigate to Settings > Reading and set your page of choice as your homepage (please see screenshot).
If you imported demo content and the sliders are missing, please note that they can be imported separately. See one-click import → Bonus tips.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
We also recommend checking the documentation in this link and our Knowledge Base here.
Support
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Hello, when is the next update scheduled to be compatible with the latest version of Elementor and WordPress?
Hello,
The latest version of the theme listed in changelog is compatible with the latest version of WordPress and Elementor.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
Support
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hello, I am trying to submit a ticket through your support site but the system does not recognise that i bought the theme. i don’t see any other way to get to you except here.
Hello,
When submitting a support request please make sure to fill in the form as shown in screenshot. First enter your purchase code, then select the profile (in this case Elated) and then theme.
You can also contact our support using this email, just include your purchase code in the mail, and our support agents will gladly help you.
We also recommend checking the documentation in this link and our Knowledge Base here.
Support
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apologies my mistake, the code i copied included a space at the end that i did not see, thus it was saying that my code was invalid,
Support
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How can i edit the displayed 08/12/2023 date on opentable form on homepage? I want to update it with a 2026 date? Please advise and thank you in advance 
Hello,
Please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Problem with importing, the percentage gets stuck. Any problems on your end? Our resources are fine for importing. There is no cache plugin on the site. Our hosting provider tells us that everything is fine. Could you check it?
Hello,
We couldn’t reproduce this on our installation.
You can try to repeat demo import several times, but before you repeat it, please navigate to Appearance > Menus and delete menus, so menu items don’t get duplicated.
You can also try importing via XML import which is a lighter demo import method.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Where can I find the contact form template (html) for reservation form found here online: https://fidalgo.qodeinteractive.com/reservations/
I want to create same style/layout reservation form. Can you help with this? Please advise. Thank you in advance for your time. Looking forward to hearing back from you soon, Jamie B
Hello,
This contact form is created using Contact Form 7. Once you import demo, the “Reservations” page will also be imported as well as contact form (just make sure that Contact Form 7 plugin is active before you start demo import).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
We also recommend checking the documentation in this link and our Knowledge Base here.
Support
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I noticed there is a new version (6.7.38) of Slider Revolution available. How can I update this plugin to new version?
Hello,
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us using this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
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Something bad happened to our website just now. We need to adjust the footer restaurant opening times, but when we try to save the adjusted widgets its giving all sorts of bad error. We dont have support anymore, but we trust in providing a solution. Our website is flavoursrestaurant.nl
Hello,
Block based widget section which came with the newer versions of WordPress is a bit heavy on the server resources. This is the reason why you are seeing those errors. However note that those errors are not affecting your website in any way. You can simply close them and continue with making changes to your widgets.
One more thing we recommend is to navigate to Appearance > Customize > Qode Performance and there you can enable/disable icon packs, custom post types, widgets and shortcodes which you don’t plan on using. This should have a positive effect to the overall performance of your site.
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i have been trying to import demo content for the last 2 days, it reach to certain percentage then it stops. all the resources are fine from our end and we contacted our hosting provider and everything is fine from our side. can you please help with this matter
Hello,
You can try to repeat demo import several times, but before you repeat it, please navigate to Appearance > Menus and delete menus, so menu items don’t get duplicated. Also, please try deactivating Qi Addons for Elementor and Qi Blocks plugins during import (they are not required).
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import. In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
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Issue with import, percentage either gets stuck. Any issues on your end ? Our resources are all fine for the import. No Cache Plugin on site. Looking at error_logs this shows up, I’ve hidden path to server
[12-Aug-2025 10:00:30 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 25 [12-Aug-2025 10:00:30 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 26 [12-Aug-2025 10:00:30 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 26 [12-Aug-2025 10:00:30 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 30 [12-Aug-2025 10:00:30 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 30 [12-Aug-2025 10:07:31 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 25 [12-Aug-2025 10:07:31 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 26 [12-Aug-2025 10:07:31 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 26 [12-Aug-2025 10:07:31 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 30 [12-Aug-2025 10:07:31 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 30 [12-Aug-2025 10:07:33 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 25 [12-Aug-2025 10:07:33 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 26 [12-Aug-2025 10:07:33 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 26 [12-Aug-2025 10:07:33 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 30 [12-Aug-2025 10:07:33 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 30 [12-Aug-2025 10:26:36 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 25 [12-Aug-2025 10:26:36 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 26 [12-Aug-2025 10:26:36 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 26 [12-Aug-2025 10:26:36 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 30 [12-Aug-2025 10:26:36 UTC] PHP Warning: Trying to access array offset on value of type bool in /path/to/site/wp-content/plugins/qi-addons-for-elementor/inc/admin/inc/dashboard-widgets/templates/widget.php on line 30
Resolved, continued to keep on repeating the import process, deleting menu’s in between each. After about 7 attempts all completed.
Hello,
We are glad to hear that the demo was imported. If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Elated Portfolio part of
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Añadir este tema a mis productos comprados como están todos los demás porque cada vez que tengo que hacer algo no sale este tema y su licencia de compra.
Adjunto la información a un correo que ustedes me den con la información de la licencia
Hello,
Are you having troubles to submit a support request? Please note that the theme won’t be added to the “Supported Items” dropdown automatically after the purchase. It is necessary to submit a ticket for it first so the purchase code can be verified.
When you log in at our Help Center, click on the “Submit a Request” link in header, and fill in the form as shown in screenshot. First enter your purchase code, then select the profile (in this case Elated) and then theme.
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Hello,
Pre sale question. Do you plan to offer a discount anytime soon?:) Thx for answer
Hello,
Thank you for taking interest.
We don’t have any active campaigns at the moment unfortunately. You can always subscribe to our newsletter in order to receive notifications about the latest news and discounts.
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Hello!
Is there a way to change the SVG Icon / middle logo of the page spinner loading circle? It loads the theme’s logo icon with an animation which is cool but how can I put site logo here instead? Is there a theme option to do this?
Hello,
Available pre-loader options are located in Fidalgo Core Options > General. It is necessary to set “Enable Page Spinner” option to “Yes” in order for more pre-loader options to show. For a more detailed overview of theme’s options please check the documentation in this link.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Elated Portfolio part of
Qode Interactive
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Does the theme have a predefined light style/option/configuration? All seem dark from the demos.
Hello,
Thank you for your interest in our theme.
Unfortunately, there is no predefined option for switching the dark/light modes globally. You can use the theme options to edit the colors and text colors manually. You can take a look at the themedocumentation to see the available options.
Support
Elated Portfolio part of
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Logo doesn’t update across the theme when I upload the logo images in the theme settings’ area for the site logo.
I can’t see a way to access or update the logo in the theme’s header area directly – nor does any header or footer appear under Elementor’s Theme Builder, which if a theme is Elementor compatible I would expect to see the Footer and Header from your theme have Elementor entries after importing it.
If the logo doesn’t update after I upload logo images in the theme options area where can I go?
Hello,
It could be that different header and logo options are set on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Ah, that solved my issue – thanks! I didn’t realize each demo page did have some local settings that overrode the Global theme settings.
Support
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hey can it be rtl? the scroll can me from right to left?
Hello,
Unfortunately, RTL is not supported. You can check our themes with RTL support in this article.
Support
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Hi, I need to submit a ticket, but I can’t log into the account, I don’t get the email to validate the account, which has already been created. Can you help, please? Thanks!
Hello,
Thank you for contacting us.
We have now verified your account manually. Please clear your browser cache and try to login once more.
Support
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I am having an issue with the video slider. I have added my own youtube video URL but before it plays my video it still plays the video that came with the template. How do I remove your video?
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
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hello, I got error “cURL error 28: Connection timeout after 10001 ms. Problem with server connection, please contact support.” when try to register purchase code. any help?
Hello,
We were experiencing some temporary server downtime. This should be resolved now, so please try once more.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
We also recommend checking the documentation in this link and our Knowledge Base here.
Support
Elated Portfolio part of
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