64 comments found.
I am using the startup template but I cannot get the “get a demo” button to open the side panel. By default the the button in the header only links to ”#” – How do I get the side panel to work and open the side panel contact form?
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Hi, im having issues trying to edit the page with elementor. the browser crash, i tried with chrome and edge. do yo have info about how to fix this? thank you
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
nice work
Thanks 
Hello, could you tell me how to make fixed header (like the demo). I using the Header Desktop, but he not follow the page when scrolling. Also, why when we use the child theme, it’s impossible to edit header/footer with Elementor ? I got a 404 error. I have to switch on the main theme to edit.
Regards, Jeff
Hi ,
Our support team responded you so please follow this ticket id https://steelthemes.ticksy.com/ticket/4510639/
Thanks
Hi, link not working even if Im logged
Hi,
It’s working fine. Also u received support ticket response. If not working mail to iamsteelthemes@gmail.com
Hello Support,
The theme font is not working when I use Elementor. However, it works correctly after uninstalling Elementor. I have followed the documentation instructions to disable Elementor’s default fonts, but the issue still persists.
Please look into this and help me resolve it.
Hi ,
Our support team responded you so please follow this ticket id https://steelthemes.ticksy.com/ticket/4510639/
Thanks
Hello, when I try to import the Home CRM Light theme, incorrect pages are important -> pages from other themes/templates, not those that are showcased in that particular template. Could you please help me out with it? With other templates everything is working fine. Thank you.
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Hello, I love your Elemento theme. Do the features/widgets include animated counters? Instead of just 40+ as text, it should actually count to it, like you see on other sites.
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Hi I love the theme BUT I have an issue.. I want to use the theme without the LOADER and its not possible at the moment becasue the layoutshift from the main menu is so high. Can you let me know if there is a fix for this? I have not seen such a huge shift on other themes.
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Hey, i bought the theme and despite its everywhere acticated i cant manage to have the header/bar/top navigation. same for the footer. any ideas?
kind regards hans
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
i did allready and waiting :>
Hi,
Please wait — our support team will get back to you as soon as possible.
Thank you for your patience.
Installing theme from uploaded file: themeforest-VuMIBA2i-sasico-saas-tech-startup-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Hello Support, How can I activate the license for automatic updates? Thanks
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Where can I change the Sasico image and logo that appears when the page opens?
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
I have installed the sasico theme along with the Home AI Software Dark demo data. I am facing 2 main problems immediately. 1. The header and footer are not appearing on the site. 2. The main page content is appearing three times
You can see the published website at xiphi.ai
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Hello, WHen we are importing demo for Chatbot App 1. Header is not being imported correctly
Hi,
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Header / footer builder coming in near future?
Hi,
Thanks for showing interest in purchasing our theme.
Our theme already includes a built-in Header and Footer Builder, so you can easily create and customize your header and footer using Elementor.
Thanks
Hello, I have purchased sasico theme, but unfortunately it requires additional paid plugins: €84 Elementor Pro and $49 metabox This was not mentioned anywhere prior to purchase and as a startup I cannot bear these costs.
Therefore I politely ask for a refund
Hi,
You don’t need to purchase Elementor Pro or Metabox to build your website. You can simply import the demo content, and everything will work as shown in our demo.
Please submit a support ticket here: https://steelthemes.ticksy.com/submit/#100023821 — our support team will assist you as soon as possible.
Thanks, SteelThemes Team
Hello. First i would like to say I am very satisfied with the Sasico Theme. But I am making a website for a vietnamese audience, and I am translating everything of my content for it. But I couldnt find how to customize the contact form section. I couldnt find it in the documentation too. Could you help me and tell me how can I edit this section?
Hi,
Thank you for your kind words about the Sasico Theme — we’re glad to hear you’re satisfied with it!
Regarding the contact form section, we’d be happy to assist you. Could you please submit a support ticket through our official helpdesk so we can look into your case in detail? You can submit it here: https://steelthemes.ticksy.com/submit/#100023821
Once you create a ticket, our support team will guide you step by step on how to customize the contact form for your Vietnamese website.
Thanks again for choosing Sasico Theme!
Looks pretty awesome! Does it support RTL? and will you add RTL demos soon? I can translate it but don’t have much time ;(
Thanks for your interest! Currently, the theme does not include ready-made RTL demos. However, the theme is built to support RTL, and once you set up the demo, our team can provide custom help to make it RTL-compatible. We don’t have an immediate plan to add RTL demos in the next update, but we’ll be happy to guide you through the setup after purchase.
Sounds good to me, I was going to buy either way but if I had any question I will open a support ticket. Thanks for the fast reply!
Ok.
Thanks
Congratulations, best of luck with sales:)
This is one of the most high-quality, useful, and polished themes I’ve seen lately. I bought it immediately and will be using it for my projects. Thank you for everything! ⭐
Hi,
Thank you so much for your kind words and support! We’re glad you liked the theme. If you need any help, feel free to reach us here: Support Center