104 comments found.
Is this theme support active? Can I purchase it for my shopify store?
Hi
Thanks for reaching out. Yes the theme is supported and we’re here incase you need any assistance.
Hi there,
I’m considering buying the Mirora theme for a watch store, but I noticed it hasn’t been updated in over 3 years.
Please let me know: 1. Do you plan to update the Mirora theme anytime soon? 2. Is the current theme fully compatible with the latest Shopify platform?
Thanks, Alexander.
Hi
Thanks for reaching out. As we stated in our response through support email, Yes we do have an update planned for it but it does work quite nicely for watch stores. Kindly check it and if you found any issue with it then let us know and we’ll surely assist you with it.
This theme looks like it’s old version and it doesn’t work well with new version of shopify. and lots of bugs. Can you do something about it? like refund or something ?
Hi
Kindly share your store link and the issues that you’re experiencing and we’ll try to resolve them as promptly as possible. You can share it here or on support@masstechnologist.com .
Like there are lots of issues, how do you want me to point it out ?
As you’re asked 20 days ago to share details of issues if any along with your store link to check. It could be shared here or on our support email, support@masstechnologist.com .
This is theme still updated for shopify now?
Hi
Yes it is a Shopify theme and every theme has an update date which shows when was the last time that it was updated. If you’ve any specific query about any specific feature/functionality then let us know and we’ll check if we can do anything about it.
As I mentioned above I bought it some time ago so I do not have the details on me.
The license details are sent to the purchaser’s email address. Kindly check your inbox if you’ve made a legitimate purchase. If you have valid license information, feel free to contact us for further assistance.
Hi there! I purchased this theme some time ago and tried to upload it to my Shopify store and it gave me this error: zip does not contain a valid theme: missing template ”layout/theme.liquid”
I am not able to upload the theme
Can you help me, give some sort of guide else than the YouTube video link cause it didn’t help.
Hi
It doesn’t show that you’ve purchased the theme. Kindly share details about your purchase if you’ve purchased already.
Hello. I am working on setting up my shopify store with this theme. SO far it is great and I appreciate everything you have done to make it. I have imported the setting for version 4 and I have uploaded the demo content and I am slowly integrating and customizing things.
I have looked through videos of yours, which some are dated, but that’s okay, I am navigating it. I appreciate you.
What i need help with right now is the catalog. The catalog is non-existent and I am trying to figure out how and where to even edit it and customize it. If you could provide some guidance I would appreciate it. thank you.
Hi,
Thank you for reaching out. It would be helpful if you could share your store preview link so I can take a closer look. Also, could you please confirm whether the products have already been added to your catalog?
Sure, the store front can be found at: https://driftingnotlost.com/
I am also having trouble adding video to my media catalog for products and I need to be able to put video on there. So please help us out with that as well, Thank you for your help. We appreciate you.
Hi,
Could you kindly clarify what you mean by “catalog”? From what I can see, products have been added to your store and are visible on both the collection and product pages.
If you’re having trouble displaying them on the homepage, you’ll need to open the settings for the relevant collection section and assign the appropriate collections there.
If you were referring to something else, please share a screenshot or example of the final layout you’re aiming to achieve so we can better understand and assist you.
thank you for your help. If you go to homepage 4 of your demo of the product ( https://mirora-theme.myshopify.com/ ) there is a “Catalog” button in the main menu that when you hover over it it brings up a sort of table of 4 collections (i presume) and it is a nice way to navigate through the site… I do not know how to program that.
Also, when uploading media into a product it will only display pictures and not videos and I need it to be able to display video, which I know is possible as I have seen it in your demos. If you could please guide me to be able to do that I would appreciate it. Thank you so much.
Thank you again for your time:
For the media … here is a screenshot of the backend which shows I uploaded a .mp4 – https://cdn.shopify.com/s/files/1/0911/2184/4591/files/Backend_media.png?v=1748034772you can clearly see that it is there and it is playable with a little gray play button, yet it will not play or show up at all in the product screen, which you can see here:
https://cdn.shopify.com/s/files/1/0911/2184/4591/files/Product_Example.png?v=1748034773Please advice, thank you.
Hi
For your first query of setting up catalog/megamenu, you can check the guide below for details i.e. – https://youtu.be/sLKGFNkD6y0?list=PLvJCnPMUAdwr6XxWVo_f9dkVRh8GNCXoa
Note that the main point is to have a main menu link text and a mega menu name text the same to show the menu.
For second query kindly invite support@masstechnologist.com as admin user and we’ll check it for you.
Theme is not working but you still do not support.
Hi
Why won’t we support? Could you kindly share the issues you’re experiencing? Additionally, provide your theme preview URL so we can review it further.
I have a problem when downloading the theme but when uploading it to wordpress it says the style.css file is missing located in this theme https://mirora-theme.myshopify.com/products/hp-pavilion-22cwa
When I install the wordpress theme, I get an error message.
Hi
It is not a Wordpress theme but a Shopify theme and it is clearly mentioned everywhere even in the title.
but in the theme file I downloaded I don’t see the style.css file
So how do I install this theme to run?
please guide me ?
It cannot be installed on Wordpress. Kindly create a Shopify store and then upload and install the theme over there.
Currency issues header basket: When I add products to the cart using the ‘Add to cart’ button from the product preview, the currency in the header changes from the local currency to ’$’. This happens only where the price text is displayed. If I click on the cart arrow in the header, the correct data appears in the dropdown, but the price at the top remains in ’$’. The same thing happens when I delete or add products. This does not apply when I add the product to the cart from the dedicated product page. I haven’t added any other currencies.
Hi Can you confirm that you’ve added the class ‘span class=money’ on the format currency setting as shown here, http://nimb.ws/nuMdY8 . If not then kindly add as shown in the screenshot.
Yes, the code is implemented correctly.
Hi
In that case, kindly share your store preview link to check it further.
Hi,
It looks like there’s a minor issue. Could you please add support@masstechnologist.com as an admin user? This will allow us to update and test the code, helping speed up the process and save time for both of us.
Thanks!
Can I send you a collaboration code at support@masstechnologist.com?
Sure, that will work too.
Hi, I bought the mirora theme from you a while ago, can i check is there anyway to make mobile view products to 2 columns instead of 1?
Hi
Sure, we can work on that but your support period has expired.
hi, how can i show related products on single product page. its not showing by default. plz help
Kindly share your store link to check.
The store is password protected. Kindly share the password to check or alternatively invite support@masstechnologist.com as admin user in order to inspect it over there. You can share the password over here or on support@masstechnologist.com
Hi, i need Mirora child theme, where can i find it?
Hi
There is no child theme concept in Shopify as we’ve in Wordpress.
thanks
how can i protect my custom code if i try to update theme in future.
Hi
Well as I stated in my last message that there is no such thing as child themes in Shopify so it means that any changes made will be lost after update. Also there is no way to update the same theme. The upgraded theme is uploaded separately and so your original files and updated code remains unchanged. All that needs to be done then is to copy from old theme and paste it into the new one.
Thanks, i got it
Hello I just recently got your theme and I am struggling to figure something out. So for pages I like to display a full collection within a section but I am not seeing how to do this, when I pick from the options available I see it just has the items in a straight line down and there is also “sample” items I cant seem to get rid of. Not sure if I am doing something wrong but could you please point me in the right direction when you have time? Thank you! Jason Bellamy purchase eb21acb7-5d26-4b06-bab7-97985587e3ad
Hello,
We will take a look, but your query seems a bit unclear. Could you please provide a screenshot for a more detailed explanation? Also, kindly share your store link so we can further investigate.
Dear reader,
Today I bought this shopify theme. But I didn’t notice it was for shopify. So it’s hard to install this on a WordPress website with WooCommerce.
I don’t know if you have this theme for WordPress with Woocommerce as well? Otherwise I would like return the purchase and receive my money back.
Thanks in advance,
Luc Blokhuis
Hi
Unfortunately your case doesn’t fall under refund applicable per Themeforest Policy https://themeforest.net/page/author_refund_policy#not-refundableHello, we just noticed that there’s an issue with the theme on our Shopify. On the front end the quantities for product don’t match the actual quality in the admin.
For this product for example: https://hshbgear.com/products/be-about-it?variant=44812359336158There is: S- 6 M- 6 :L- 14 XL- 14 XXL-10 XXXL- 6
But it’s showing 6 for all of them. Need help asap.
Hi
We need to check the backend code for it. Kindly invite support@masstechnologist.com as admin user and we’ll inspect/correct it for you.
You guys already have access, we had you address a separate issue when we started with the theme.
Hi
I checked it but i was unable to check the products as i’ve limited access. Can you kindly provide access to the product area as well?
Let me look it should have you with that access.
Updated it now.
Hello,
The code has been updated. It will now only display when the quantity is less than 10, similar to what is currently happening with the availability option.
Ok thanks. Will test it on our end.
Hi, I would like to know how to switch the home page style. After uploading the zip it seems like it set as Home 1 version. Thank you
Hi
Kindly check the video tutorials regarding upload, demos setup and other theme setup instructions from the link below
https://www.youtube.com/playlist?list=PLvJCnPMUAdwr6XxWVo_f9dkVRh8GNCXoaWe ran into a bug the way it looks with color selection of product. With our old theme when you selected a different color of a shirt it loaded the image associated with that color inline on the page.
It appears with yours it tries to do that too but it never completes the operation.
Screenshot of what users see on the front end here:
https://ibb.co/kxHgrWjIt just says loading and never loads.
Hi
Kindly share your store link to check.
Imporsale.com
Hi
The needs to be inspected further. Kindly invite support@masstechnologist.com as admin user and we’ll inspect and correct the issue for you. This will save us some time as well.
I have already sent the invitation, accept and make the changes
Hi
The issue has been resolved. Kindly check now.
the images of my product variants are not working, as if there is no connection between the image and the source code
Hi
The needs to be inspected further. Kindly invite support@masstechnologist.com as admin user and we’ll inspect and correct the issue for you. This will save us some time as well.
I’ve already sent you the invitation, accept it and try to fix this problem, thank you
Hi
The issue has been resolved. Kindly check now.
I’m not able to add YouTube videos, every time I upload the embed iframe code, the website gets an error.
problema resolvido
Hi there! I just purchased this theme and tried to upload it to my shopify store and it gave me this error: zip does not contain a valid theme: missing template “layout/theme.liquid”
I am not able to upload the theme
Hi
Theme zip is within the main zip. You need to unzip the main folder first. Kindly check the video tutorials regarding upload, demos setup and other theme setup instructions from the link below
https://www.youtube.com/playlist?list=PLvJCnPMUAdwr6XxWVo_f9dkVRh8GNCXoa
