Hi there,

Yes, you can use the theme on multiple websites, but each website requires its own valid license according to the theme’s licensing terms.

If you’re planning to use it on more than one domain, you’ll just need to purchase an additional license for each site.

Let us know if you need help choosing the right option or setting things up — we’re happy to assist.

Seems https://license.inhaz.com/wp-json/teconce_license/product/active/8 endpoint is not responding so this means I cannot activate the License!

The website https://teconce.com/ shows “This Account has been suspended. Contact your hosting provider for more information.”

Demo content cannot be imported from https://files.teconce.com/themes/medinik/medinik-two/site-contents.xml because site shows “404 Not Found”

We are checking the issue and fixing it ASAP.

Please allow us time. we will upload the theme after ifter today.

You will find Header on Medinik > Header Block. Edit the Header with Elementor. There you will find the logo upload option. For further help please create a ticket here. teconce.ticksy.com

1. I am unable to see the “Edit with Elementor” option. 2. I am trying to raise the ticket but getting the error “There is already an open ticket with the provided purchase code!”, My earlier ticket was for another problem and it got solved.

you can reply on your older ticket. no problem

The mobile menu is an accordion menu. The parent menu cannot be clicked. The main idea is that when you click the menu, a submenu will be opened. But when you click on the menu, if it opens that page, then the submenu will not open. In that case, you can use a separate mobile menu. Add the parent menu to the submenu for mobile.

in most themes on themforest the menus are used correctly. they all work like this: click on the parent text and the parent page opens, and clicking on the dropdown should open under the menu.

so are you suggesting i install a plugin just for the mobile menu? no other smarter functionality exists, right?

may be you downloaded the theme from Envato Elements. Envato elements license will not work. its only work with themeforest purchase code. hopefully cleared.

Yes it’s from envato elements, and how I can activate it ? I designed my site fully depending on your theme !

From envato element downloaded theme cant acivated. You can run it as it is. there is no need to activated.

After purchase we will provide Figma file.

1. There is options to add Doctors and department.

2. The Appointment form is Maintaining by Contact form 7. You will be able to add multiple form.

After purchase you can contact with us, We will help you to setup it.

What about HTML files? Can I use it as a html template and edit it?

No. Its a WordPress Theme.

oh got it, thanks

Replied via ticket. Please reply there.

I did thanks

Thank you so much for your support, all it has been solved correctly !!!

You can use Persian Language by WPML or Loco Translate

Yes its support RTL

Please create a support ticket here with you Site access we will assist you. https://teconce.ticksy.com/

Demo is now working

Sorry currently RTL Support not available. But we will add the support in few days.

After installing the theme, im not being redirected to the auto-installer where I can import different theme

or have permission to the demo theme data

Don’t need any permission. Normally its Auto redirect. Please create ticket & give us site access we will check the issue.

Received response in mail now.

We already replied, Please response now.

Theme is imported by support team quickly. Thanks for support.

Thank You So Much!

Thank You So Much!