12614 comments found.
One quick question please. if we have on woo category, just 2 products. how can we make the related products to display products from other categories and don’t have just one from the same category. is that something we can do ?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Do these themes have Arabic translation, or do I need to purchase a plugin?
Does it have a WebP image converter, or do I need to purchase a plugin?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Our theme is partially translated to Arabic and you can find the available translation on this page https://xtemos.com/glotpress/projects/woodmart/ You don’t need to purchase anything extra to use it.
Kind Regards
Can I customize the product templates WITH acf pro? I dont want to use WPbakey or elementor, I want to create custom templates for each page and products can I use acf pro for that? I mean I want to make them dynamic with ACF Pro?
Also Can change header footer design according to our figma and managed with acf?
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Yes, our theme is fully compatible with this plugin and you can use it as a part of the single product page layouts builder.
Footer and header can be customized with our visual Drag & Drop builders.
Kind Regards
Hello, I can’t remove the sidebar on the blog page.
Even from the theme settings, when I disable it, it leaves a white space where the blog used to be.
Even when I try to create a new layout, I don’t have the blog option among the types.
help me please, i ‘m launching my site soon.
Actually, it’s not the sidebar, it’s a bug related to the space between posts on desktop. When it’s greater than 0, the last column is not displayed.
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Does catalog mode allow you to also hide prices and other things ?
Hello,
Currently, the catalog mode doesn’t hide the prices of products. You can try hiding them using custom CSS code or simply omit filling your products with prices.
Kind Regards
I just need to know if it’s possible to change the words ‘Billing Details’ on the checkout page to something else without using a plugin.
I prefer using a code snippet or editing the theme files directly, as I’d rather not install a plugin just for this one word (even though I know Loco Translate is an option).
Could you please suggest an easy way to achieve this?
Screenshot: https://prnt.sc/e7JhRlLsR3xB
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
I just created the account and realized that my support time has already finished, even though I haven’t asked for any support. Can you help me solve this issue?
The best option would be to use Loco Translate. Note that you can fully uninstall the plugin once you complete translating/editing some texts on your website.
Awesome
It looks like you have a custom layout for the checkout page. In this case, you can customize it and change that title via WoodMart -> Layouts -> Checkout -> find and edit your current layout.
I can’t use my purchase code to activate theme . its keeep saying already in use . I couldn’t use code . How do i activate my theme .
Hello,
Thank you for using our theme and reaching out to us!
You can manage all your purchase codes in your account on our website: https://xtemos.com. From there, you can remove old activations for domains that are no longer in use, allowing you to activate the theme on a new domain.
If you don’t have an account yet, you can create one using your purchase code here: https://xtemos.com/my-account/
Let us know if you need any further assistance.
Kind Regards
hello its possible hide empty category and how? thank you
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
This is a pre-sales question.
We run a online book store. We do require a feature called pre-release or pre-order of books. This means the booking of the books are done for a future release date of the book.
Does the theme contain such feature.
Thanks
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects.
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
By the way, it would be cool if your theme included a Google and Cloudflare CAPTCHA that could be configured directly in the theme settings (so you could enter the necessary keys for the CAPTCHA to work in your theme). To avoid installing additional plugins or messing around with code.
Hello,
Thank you for your suggestion. We also invite you to share and discuss your ideas on our website here https://woodmart.canny.io/feature-requests
Kind Regards
Thanks for the link! Very convenient. I’ve already sent you two suggestions for improving the theme. I hope you’ll have time to consider them. Especially regarding Extending Slide Height Settings for your slider.
Thank you very much for your feedback! We will review and discuss them with our team.
Hi, I purchased the theme, i want to insure that the license of the theme include Elementor pro license lifetime
Hello,
Thank you for purchasing our theme and contacting us. Elementor PRO is not a part of the package, and it doesn’t include the lifetime license.
Kind Regards
I already own this item and i used it for a client, but i want to buy it and use for another client. If i buy it again on this same account, Will i get another license or it same old license?
Hello,
Thank you for your question. Yes, you can purchase a new license from your account. This will be a completely separate license that you can use on a different website.
Kind regards
Hi, congratulations on the theme, it’s very beautiful and really well made with lots of features. I wanted to ask if it’s possible to get the PSD of the theme?
Hello,
Thank you very much for the comment. Unfortunately, there is no PSD version for our theme.
Kind Regards
The big update has arrived, but there’s still no option for mini cart editing. We can’t show or add custom content like “You may also like” or “Free gift Progress bar” sections. I was really looking forward to this feature.
I’m honestly very frustrated. I was really looking forward to the Mini Cart customization feature — especially with options like Coupons, Elementor integration, and adding custom content.
I’ve been a long-term customer, and over the years I’ve purchased more than 100 licenses of Woodmart for client projects. It’s disappointing that such an important feature is still missing.
There are no good plugins available for proper Mini Cart customization either, and this feature has been one of the most requested topics on your forums for a long time.
Please understand, features like this directly impact sales and client satisfaction — much more than cosmetic updates. I truly hope the team prioritizes this soon.
And Please this time, Take it seriously.
Otherwise, The BEST THEME AVAILABLE on Market
Hello,
We appreciate your feedback. It’s great to hear that you like our theme and have some suggestions. We’d love for you to share your ideas and feature requests on our website here: https://woodmart.canny.io/feature-requests
Kind Regards
Can you please check my tickets? I’ve been waiting for a response all day Monday. Thank you!
It’s been 2 days now Monday and Tuesday and I still haven’t received any reply to my tickets. This is the second time I’ve purchased this theme, but now I’m not getting any support. No one has checked or responded to my tickets for 2 days.
Hello,
We are sorry for the delay. Our specialists are working on your requests. Please continue the conversation on our support forum.
Kind Regards
Hi I have a woocommerce with variation image, meaning each variation color have different images. But on the product page this shows wrongly. Instead of showing the product image gallery neatly, it displays picture vertically and is all messed up.
Regards
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi, Here is the link to one of my product which have variable images
https://onlinemizoram.com/product/apple-iphone-16/Regards
Please disable all plugins that are not related to our theme and send us your admin access. https://themeforest.net/user/xtemos
Hi, i have sent admin access.
The problem is, when i disable “Woocommerce additional variation images”, it worked fine but did not seperate image as per variation (color) which is the main purpose of this plugins. To arrange images with corespoding to colors. On other theme it worked with this plugins. even with the default wordpress theme the plugin worked with no problem
Unfortunately, our theme is not compatible with this plugin. Note that you can use our theme’s built-in option for additional variation images.
Hello, I have purchased several Woodmart licenses in the past and have been a strong supporter and partner in many web projects. I bought the latest license about a week and a half ago, and I noticed that it doesn’t include the Revolution Slider plugin. Could you please let me know why?
Hello,
Thank you for using our theme and contacting us. Our theme still includes the Slider Revolution. You can install it via Dashboard -> WoodMart -> Plugins.
Kind Regards
I need help to understand I did setup demo and user cant see wishlist page its move to blog page, how to fix it?
I fixed it, build wishlist page and setup everywhere to point on this page, thanks
Hello,
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hello there, Pre sale question.
Is there a demo of the admin dashboard, a version using the elementor page builder with shop.
Also does the theme support catalog mode, ie, no pricing or add to cart options and also multi language? and lastly, can different languages hide certain products and/or categories as well?
thank you.
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
Currently, we don’t have a backend demo for our theme. But you can see how it looks and works from our documentation and video tutorials you can find here https://xtemos.com/documentation/woodmart/ https://www.youtube.com/@xtemosstudio6719Yes, our theme has a built-in catalog mode option. As for the multilingual functionality, our theme is fully compatible with WPML plugin, so we suggest you refer to its documentation for help.
Kind Regards
Thanks for the information, another question is in regards to the flyout large navigation menu boxes, are these using a HTML blocks? and therefore any content, format and styling be added to these menu boxes? can elementor be used in these boxes or only raw HTML?
Yes, they are made with HTML Blocks so you can build your menu dropdowns entirely with Elementor.
Hey there I am planning to buy for digital products selling but I see that the product cards are not uniform https://woodmart.xtemos.com/demo-digitals/demo/digitals/ the sizes of all product cards are different please is there any plan to make uniform sizes?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Could you please clarify your question so we can better understand what you mean? Maybe you can show some examples or screenshots of what you are trying to achieve?
Kind Regards
Issue : https://ibb.co/YBwZdJB9 as here you can see the sizes of cards are different it must be uniform
Yes, our theme offers an option to make this grid alignment even.
So I can make it uniform? Can you attact any screenshot?
Sure, here is a screenshot of how it works https://gyazo.com/2403132056e893c5bfbb93a1a78d4b99
