12 comments found.
Please respond to the support tickets; it’s been 72 hours and you haven’t received a response.
Ticket ID : SP-3194
Hi chgrcito,
Our support team has already responded to your query. We kindly request that you take a moment to review our reply at your convenience.
The Ynex demo clearly shows a smooth dropdown animation — it fades and expands naturally when opening the navigation. However, the downloaded HTML version doesn’t include this effect at all.
When we raised a support ticket, Spruko first replied:
“We would like to inform you that the menu dropdown animation you’re observing is part of the default MudBlazor behavior. The dropdown in MudBlazor is designed to open instantly without a gradual expand animation. This is the intended functionality defined by the framework itself, not a missing feature or issue in the template.”
After we pointed out that the demo does show an animation, they changed their stance, saying the demo “mirrors the Blazor design” and that animations are part of Blazor only.
At this point, it feels like they’re just tossing explanations around instead of taking the concern seriously. The HTML demo itself visibly includes the animation, yet the downloaded files don’t — and there’s no note anywhere stating that the demo uses effects not included in the product.
If the demo isn’t representative of what buyers actually receive, that should be disclosed clearly. Otherwise, it’s misleading and gives the impression that Spruko isn’t taking legitimate feedback seriously.
Hi devenvato3
Thank you for taking the time to share your feedback regarding the menu dropdown animation in the Ynex – MudBlazor Web App Blazor Dashboard Template. We truly appreciate the opportunity to clarify this.
As per your request, we’ve updated the template to include the smooth dropdown animation effect you mentioned in your support ticket. Please note that this animation is available only in the HTML version of the template and not part of the default MudBlazor version, since MudBlazor’s native framework behavior does not include such expand or fade animations.
We also want to highlight that our landing page clearly states:
“Notice: The HTML demo mirrors the final Blazor version’s design; only functionality differs after download.”
This means that while the HTML demo reflects the same design as the Blazor version, the interactive behaviors may vary due to the framework’s limitations.
That said, customer satisfaction is extremely important to us, and to ensure your experience meets expectations, we’ve customized the template as per your requirement. Please visit our support desk to review our latest response.
We appreciate your understanding and continued support.
Best regards,
Spruko Sales
Why all versions Mudblazor, HTML, Laravel, React, etc., have the same demo page? Or is it that some elements on the demo page are from Mudblazor, others from Laravel, and so on? I want confirmation that everything on the demo page uses Mudblazor components, or please tell me which ones do and which ones don’t.
Please, before making the purchase, I would like to know which version of Modblazor is used and if it is possible to change to WASM.
Hi chgrcito,
The MudBlazor version used in Ynex – MudBlazor Web App Blazor Dashboard Template is 8.11.0.
Regarding WASM (WebAssembly), yes — the MudBlazor version is compatible with WASM. However, please note that some adjustments may be required to accommodate the folder structure and certain functionalities when switching to a WASM setup.
Best regards, SPRUKO-SALES
Does the Mudblazor version use Bootstrap?
Hi @adamh409,
Thanks for your question! The Ynex – MudBlazor Web App Blazor Dashboard Template does not use Bootstrap. It’s built entirely with MudBlazor components and leverages NuGet packages for its UI and functionality.
Best regards,
SPRUKO-SALES
Hi I think the Images are coming as Greyed. Could yiu plesae check this one. I am using this wwwroot folder to serve the images.
Even I have downloaded the latest
Hi seshu_kumar ,
thank you for your message.
IMPORTANT NOTICE: The images shown here are for display purposes only and are not included in the final purchase due to copyright limitations. These images cannot be redistributed or used beyond this preview. Before any public use, kindly replace them with your authorized content to comply with copyright regulations.
We have also mentioned this clearly in the item description.
Best regards,
SPRUKO-SALES
Hi , does the Mublazor version also work in WASM (Web Assembly) mode ?
Hi JTM_ZA,
Yes, the MudBlazor version can work in WASM (WebAssembly) mode. However, some adjustments are needed to accommodate the folder structure and specific functionality when switching to WASM.
Best regards,
SPRUKO-SALES
Hi Team,
Your startup kit is still using MudBlazor v7.7, which is significantly outdated. There have been over 30 releases since that version. Could you please let me know when you plan to support a MudBlazor version newer than 7.7?
Version v8.11.0
Version v8.10.0
Version v8.9.0
Version v8.8.0
Version v8.7.0
Version v8.6.0
Version v8.5.1
Version v8.5.0
Version v8.4.0
Version v8.3.0
Version v8.2.0
Version v8.1.0
Version v8.0.0
Version v7.16.0
Version v8.0.0-rc.2
Version v8.0.0-preview.7
Version v8.0.0-preview.6
Version v8.0.0-preview.5
Version v8.0.0-preview.4
Version v7.15.0
Version v8.0.0-preview.3
Version v8.0.0-preview.2
Version v7.14.0
Version v7.13.0
Version v7.12.0
Version v8.0.0-preview.1
Version v7.11.0
Version v7.10.0
Version v7.9.0
Version v7.8.0
Version v7.7.0 – September 02, 2024
Hi brijesh43,
Thank you for bringing this to our attention. We understand your concern regarding the current MudBlazor version (v7.7) used in the stater kit. At the moment, our development team is focused on other ongoing projects. Once those are completed, we plan to begin the process of updating Ynex MudBlazor from v7.7 to the latest available version.
We truly appreciate your patience and understanding in this matter, and we’ll make sure to notify you once the update is available.
Best regards,
SPRUKO-SALES
Hi Team,
The main issue is that after upgrading to MudBlazor v8.8.0, Ynex is breaking the menus and several other controls. I believe this is a blocker, so please review it as a priority.
Thanks
We kindly request you to follow up through our official support channel: support.spruko.com
Our team is ready to assist you with any questions or issues. Thank you for your understanding and support.
— Spruko Support Team
Hi Spruko Support Team,
This is a critical issue, as Ynex currently supports the significantly outdated MudBlazor v7.7, and we haven’t received any timelines regarding an update. I believe raising this to the wider community may help, as it impacts everyone using this theme.
When I try upgrading MudBlazor to the latest version, the application breaks completely.
My humble request is that you please look into this matter for the benefit of all customers. I was one of the earliest adopters (the 4th purchaser, and now there are 94 purchases), and I see this as a major blocker for all users, not just myself.
Thank you for your support and understanding and appreciate in advance.
Hi brijesh43,
Thank you for sharing your concerns and for being one of our earliest supporters of Ynex. We completely understand how important this update is for you and the wider community.
As mentioned in ticket [SP-2982], the update for the Ynex – MudBlazor Web App Blazor Dashboard Template is currently in progress. Our team is carefully working on development, testing, and necessary fixes to ensure the new version delivers the best quality and stability. The updated version is expected to be released by mid-September.
We truly appreciate your patience and understanding during this process. Your feedback is invaluable, and we are committed to resolving this as soon as possible for all users.
Thank you again for your support!
SPRUKO-SALES!
Hi Spruko Support Team,
Thank you for sharing the timelines for this critical update. We look forward to it.
Hi brijesh43,
Thank you for your understanding and patience. We truly appreciate your support and are committed to delivering the update as planned.
Best regards,
SPRUKO-SALES!
Hi Team,
Thank you for your efforts in delivering the much-awaited update on time. We’ve already started using it right away.
Hi brijesh43,
We’re delighted to hear that you’ve started using the update. Your support and trust in our team mean a lot to us. We continuously strive to improve and deliver high-quality updates, and feedback like yours motivates us to keep raising the bar.
Best regards,
SPRUKO-SALES!
Guys, this is not a Blazor WASM (WebAssembly), this is a Blazor Server Template.
Dear Customer,
We kindly request you to follow up through our official support channel: https://support.spruko.com .
Our team is ready to assist you with any questions or issues. Thank you for your understanding and support.
— Spruko Support Team
Can i use the lastest NET 9 version, or only NET 9.0.102 SDK that you mencioned in the document?
Hi miguelconde,
Thanks for your question! As mentioned in the documentation, we’ve specifically used .NET 9.0.102 SDK for this setup to ensure consistency and compatibility. While the latest .NET 9 version may work.
Best regards,
SPRUKO-SALES
do you have mudblazor version send us preview i will buy it
Hi injzatc,
We’re providing you with the link that shows the structure and functioning of Ynex MudBlazor. Please have a look at the preview here:
https://drive.google.com/file/d/1Q8YJDFjdg5OVILWwDdY1WW8kYLsw4Qne/view?usp=sharingOnce you’re satisfied, you can go ahead with the purchase.
Best regards,
SPRUKO-SALES
Congratulations GLWS 
