Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

Hi MAK,

Thanks for your interest in WoodMart. WoodMart is a WooCommerce theme, so payments, shipping, returns, tracking, and delivery-date features are handled by WooCommerce and its extensions. Here’s how your list maps:

1) Indian payment methods Yes, supported via WooCommerce payment gateway plugins. WoodMart doesn’t add or limit gateways; you simply install and configure the gateway plugins you need (UPI/Google Pay, wallets, cards, net-banking, etc.) and they will work with the theme.

2) Indian shipping integrations Yes, via WooCommerce shipping/carrier plugins. WoodMart doesn’t restrict shipping methods, so any compatible WooCommerce shipping solution for India can be used.

3) Order cancellation and returns/refunds Refunds are managed by WooCommerce. For customer-initiated cancellations/returns workflows and RMA, you can use WooCommerce settings and/or a returns-management plugin. The theme does not alter this logic.

4) Order tracking WoodMart provides a ready-to-use Order Tracking page using the WooCommerce Order Tracking Form element (WPBakery/Elementor). Demo: https://woodmart.xtemos.com/track-order/ For carrier tracking numbers and status updates, use a

5) Delivery date by pincode/address Not built into the theme. This is typically done with a WooCommerce plugin that checks serviceability by pincode and shows estimated delivery dates on product and/or cart/checkout pages. WoodMart product pages can display this information from such plugins.

Kind Regards

Hello,

Of course, it is made with our custom layouts so you can create a similar layout on any prebuilt website.

Kind Regards

Could you advice or share how to do this since it already done in the demo, https://jumpshare.com/s/ldEflvPL8QbGn2sWmbym

It is made with our custom layouts using Elementor/Gutenberg/WPBakery. More information can be found in our documentation here https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart You can also import this particular prebuilt website on your staging website to see how it is made.

Hi,

Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.

Elementor PRO is not needed for our theme to work. You can build a website similar to our demo without pro version.

Kind Regards

Hi,

Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.

One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.

Kind Regards

Hi,

Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/

If your support period has expired, please make sure to renew it on ThemeForest before reaching out.

Thank you!

Best regards

Hello,

We are sorry for the inconvenience. It should work correctly now. Please test from your end and let me know if you have any problems.

Kind Regards

Hello,

Thank you very much for purchasing our theme and contacting us.

We are sorry for the inconvenience. It should work correctly now. Please test from your end and let me know if you have any problems.

Kind Regards

Hello,

Thank you for reaching out to us.

Our Dark mode option is available globally and doesn’t depend on the demo version you import. You can use any of the available options.

Kind regards,

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

Hello,

Yes, you can edit/translate this text using Loco Translate https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

Kind Regards

Hello,

Our theme comes with its own Optimization plugin for images, eliminating the need for any third-party tools. For more details, please refer to our documentation at https://xtemos.com/docs-topic/images-optimizer/.

Kind Regards

Unfortunately, our theme doesn’t have such an option for blog posts.

It would be cool if you guys can add it to next update, best theme ever!

Thank you! We will consider this as a feature request.

Thank you for your reply, but my question is whether it’s possible to apply catalog mode only to some products, leaving the others available for sale?

Thank you

Unfortunately, there is no option to enable this option for particular products. But you can leave these products without a price or out of stock and there will not be an option to purchase them.

Thank you

Hello,

Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.

If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:

1.    Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2.    Register: Click the “Register” button and fill in your details, including your purchase code.
3.    Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

Once you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.

We look forward to helping you on the support forum!

Best regards

After updating to the latest WoodMart version, the checkout page is not displaying payment methods and the “Place Order” button.

ISSUE: The custom template file “woocommerce/checkout/form-checkout.php” in your theme is missing a critical WooCommerce hook.

AFFECTED FILE: yourtheme/woocommerce/checkout/form-checkout.php (Version 9.4.0)

PROBLEM: The template includes the hook: <?php do_action( ‘woocommerce_checkout_order_review’ ); ?>

But it’s MISSING the essential hook: <?php do_action( ‘woocommerce_checkout_payment’ ); ?>

This hook is responsible for rendering: - Payment method selection - Terms and conditions checkbox - Place Order button

SOLUTION NEEDED: Add the missing hook after the order review section:

<?php do_action( ‘woocommerce_checkout_payment’ ); ?>

TEMPORARY WORKAROUND: Deleting or renaming the theme’s form-checkout.php file allows WooCommerce to use its default template, which works correctly.

Please fix this in the next theme update.

And i needed to add this because of fatal errors on some products:

if (!function_exists(‘woocommerce_get_alt_from_product_title_and_position’)) { function woocommerce_get_alt_from_product_title_and_position($product_title, $position = 0) { if (empty($product_title)) { return ’’; } }

if ($position > 0) {
        return sprintf('%s - Image %d', esc_attr($product_title), $position + 1);
    }
}

return esc_attr($product_title);

Hello,

There is no such code in that file by default. You can open the original WooCommerce file and check. So the issue may be caused by something else.

<?php do_action( ‘woocommerce_checkout_payment’ ); ?>

Kind Regards

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,